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“Great renovated property!” 5 of 5 bubbles
Review of Delta Hotels by Marriott Kingston Waterfront

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Delta Hotels by Marriott Kingston Waterfront
Ranked #3 of 37 Hotels in Kingston
Certificate of Excellence
Brooklin, Canada
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great renovated property!”
5 of 5 bubbles Reviewed 11 November 2013

This hotel is in a great location on the Lake! Lots of restaurants nearby, and lots of history in downtown Kingston. The rooms are very nice and modern with a "smart desk." The beds and pillows are super comfy. All topped off with a very friendly staff!

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sheny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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464 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (118)
Date | Rating
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  • English first
  • French first
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English first
Ottawa, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 November 2013

The Delta Kingston is perfectly situated downtown Kingston and must offer amazing views during the summer; our room on the 4th floor had a nice view over the south part of the harbour, which is the smaller part of the harbour. Delta has done a very nice job of adjusting what once was a Radisson to their brand. It is very modern, bright in the proper places, and offers iMacs in the business centre.

Check in was quick and courteous and the room was clean, updated, offered free wi-fi, and furnished with the famous Sanctuary Bed. That is certainly one of the features that brings us back to the Delta. Every staff member we talked to was cheerful, courteous, and easy to talk to (even the maintenance lady who had to clean/paint a vent cover at midnight). The one downside was that the common areas (entrance, check-in area, elevator areas) needed a good vacuuming job. We also found the hotel a bit noisy as we could clearly hear people talk in the hallways from inside of our room.

Overall a very good hotel which with a little touch could easily make itself the best place to stay in Kingston.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SebC1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pickering, Canada
1 review
3 of 5 bubbles Reviewed 28 October 2013

My boyfriend and I stayed at the Delta on Saturday night following a late night celebration with friends, after coming from Toronto. The hotel has a stunning interior - from the lobby, to the bar, to the hotel rooms - very modern, clean and sleek. However, we were woken up around 9:00am on Sunday morning to the cleaning staff banging on the doors around us, slamming them, smashing their carts around, vacuuming and yelling from one end of the hallway to the other. This went on for about an hour, before we decided to give up on trying to sleep any longer and just checked out. Not what we would have expected for a room that goes for $239/night...

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Caitlin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeltaKingston, General Manager at Delta Hotels by Marriott Kingston Waterfront, responded to this review, 30 October 2013
Dear Caitlin V,

Thank you very much for taking the time to comment on your recent stay with us. I am glad to hear that your accomodations were great and that you like the transformation that the hotel has undergone.

I am sorry, however, that your experience was marred by the early morning noise and I can assure you that your concerns have been shared with our management team for further review of our operating procedures. I am very confident that when you return to the hotel you will not encounter the same issues.

I would welcome a follow-up email or conversation.

Thank you, once again.

Best Regards,

Greg Bell
greg.bell@deltahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Almonte, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 25 October 2013 via mobile

I recently stayed at this hotel as our favorite hotel a block up was full. We now have a new favorite Kingston hotel. Clean and modern newly renovated rooms, friendly staff and a great lobby bar made for an awesome visit. We will be back again.

  • Stayed October 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NicoleG1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 25 October 2013 via mobile

I stayed at the Delta hotel on business for two nights. The staff were pleasant and helpful. The rooms were modern I understand that they had recently been refurbished. They were very clean and the location of the hotel on the edge of Lake Ontario was very beautiful. Breakfast was not adventurous but adequate and room service efficient hot and tasty. I would recommend this hotel and Kingston is a pleasant friendly town although it may not sustain interest for more than a few days.

Stayed October 2013, travelled on business
Helpful?
Thank ElsieLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ontario
Level Contributor
120 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 24 October 2013 via mobile

Really enjoyed my stay. Room was a good size, clean, comfortable bed and pillows. Restaurant had very good food and wine list along with a comfortable bar/lounge to meet with people.

Was there conducting a workshop...room on the top floor had an amazing view of the waterfront ...lunch was very tasty...the only downfall was they had workers in an adjacent room sawing and hammering during the session and even though we complained, they still fired up the saws throughout the day ... Quite disrespectful

Stayed October 2013, travelled on business
Helpful?
Thank lingar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 23 October 2013

I had previously stayed at this hotel when it was under another brand- and what a difference a change in name has made.

First of all, the reception area ,while not huge, was modern and felt like I was arriving at a hip new nightspot. I was checked-in quickly, and brought to my room. The Delta beds are super comfortable and I had a great night sleep. It was great that the desk in the room had plugs for my computer and there was a iHome dock to play music and charge my phone. The fact that there was a mini fridge in the room was also a nice touch as it was a weekend party with friends.

The only negative is that the hotel doesn't provide cots (a hotel policy) so our group was forced to get an extra room at the last minute. Other than that, it was a great stay. The location on the waterfront and downtown Kingston can't be beat!

Room Tip: Ask to be away from the elevators!
See more room tips
  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank swlogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Kingston Waterfront

Property: Delta Hotels by Marriott Kingston Waterfront
Address: 1 Johnson St, Kingston, Ontario K7L 5H7, Canada (Formerly Kingston Waterfront Hotel)
Region: Canada > Ontario > Kingston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kingston
#3 Business Hotel in Kingston
#4 Romantic Hotel in Kingston
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Delta Hotels by Marriott Kingston Waterfront 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
Kingston's only four star hotel, the Delta Hotels by Marriott Kingston Waterfront is the two-time winner of Delta Hotel's Franchise of the Year. You'll love the spectacular waterfront views of Lake Ontario or Confederation Harbour from every guest room as well as from our indoor rooftop pool and whirlpool. Enjoy a great meal at the award-winning AquaTerra, take a seat at the lobby bar or The Vu for a drink or a bite to eat. Planning a meeting, conference or special event? Choose from Executive Boardrooms, spaces that divide for greater flexibility and the 6th floor Grandview Room with panoramic views of the waterfront and abundant natural light. Visit our website for packages and specials. Earn Marriott Rewards for overnight stays and meetings. Book direct and take advantage of member pricing. ... more   less 
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Also Known As:
Radisson Plaza Hotel
Radisson Kingston
Kingston Radisson
Delta Hotels By Marriott Kingston Waterfront Ontario, Canada

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