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“Never ever ever.......”

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General Wolfe Hotel
Ranked #30 of 37 Hotels in Kingston
Rockville, Maryland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Never ever ever.......”
Reviewed 2 August 2013

Never again.

Poor food and complaints dealt with by the owner with just a shrug of the shoulders saying "That's the way it is". Basil Fawlty would be at home here. The bar is devoid of any atmosphere whatsoever and the whole experience is seriously overpriced (even if you were to pay half of what we did). Please do yourself favor and go somewhere else. The setting may be great but the content leaves everything to be desired.

No, no, no, no, no. It is awful.

Room Tip: Go somewhere else. Horrible buzzing noise from the AC in our room.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
5 Thank P B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mostafa I, Owner at General Wolfe Hotel, responded to this review, 4 August 2013
Sorry that you misread the pakg deal, sorry that you expected to get a king sizre room&gourmet dinner for 150$, WHEN ALL PEOPLE ARROUND YOU WERE RAVING ABOUT THEIR DINNERS AND YOU HAVE HAD NO COMPLAINTS TILL THE BILL WAS PRESENTED. OUR WEBSITE PRESENTS ALL OPTIONS AND LISTS ALL PRICES. Our business hours can not be changed at such short notice. thank you for your comments, maybe a little more information in advance would have resolved the situation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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48 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
North Java, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 July 2013

We spent two nights at the General Wolfe during the second week in July. First of all, we were very surprised how much the island reminded us of home. We come from a small town in WNY, known for having more cows than people and also windmills. We enjoyed seeing them on the island. The island is a bit busier than I expected, due to the travelers on and off the auto-ferry to Kingston. Our first night there, we walked about the town enjoying the sights. We ended up back at the bar of the General Wolfe and met a great bartender/host by the name of Greg and his wife. They were so wonderful to talk to and gave us a bit of the background of the town and the premises. We then met the owner of the hotel who was quite the character and most enjoyable. We had many laughs and he was just a super guy. We met his wife that evening in the formal dining room (where the food was OUT OF THIS WORLD!) and she was just as nice! We had a room that faced the street so we could sit up there and watch the comings and goings of the town. I would recommend this stay to anyone who wants a somewhat quiet visit, but you also meet some very nice people.
Donna & Brian

Room Tip: We enjoyed staying in the higher floor as we were able to watch the ferry and the people traveling...
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  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
3 Thank Donna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brockville, Canada
Level Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 5 July 2013

Our group booked three rooms at the General Wolfe Hotel (#2, #3, #10). I was a bit intimidated by some of the poor reviews, but we were pleasantly surprised. It was not busy. Our rooms had waterfront views, which were ideal. Best view on the island! The staff were incredibly friendly from reservations over the phone to check in and check out. The rooms have recently been updated, (including the bathroom), and look great. Our room (#10) had a patio on the street, which was amazing. We brought folding lawn chairs and watched the sunset (and rise) from the patio. It was great to be on "Island Time", we are looking forward to returning next year. As an added bonus, we had breakfast at the Restaurant, and it was delicious.

Room Tip: Make sure you book a waterfront view!
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Les M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 August 2012

My husband and I have recently stayed at The General Hotel for a 1 nights stay. Our view of the St. Lawrence in our room was lovely but the hotel accomodations not so grand. The hotel is in need of some much needed Tender Loving Care inside and out. The room we stayed in was not the cleanest and lacked some sitting chairs. We were two people in a queensize bed room but only had 1 chair to sit on to enjoy the lovely view. When I called to ask for another chair, it was simply stated that that room only came with 1 chair. Other than that, the hotel is in a good location, nice little Snack terrace area directly across from the hotel which had a nice Island vibe to it which is also part of the Hotel General.

  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
3 Thank diane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay, Canada
Level Contributor
115 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 24 May 2012

The trip to Wolfe Island on the ferry is always lovely, and the island itself is worth a visit. But our stay here was less than ideal. If you know what you're getting into--a basic motel--then no problem. The "decor" is bland, there was a faint musty smell, the doors had to be pushed hard, possibly because they weren't adjusted when carpet was laid. Portions in the restaurant were small (seriously...who serves one scoop of mashed potatoes?). That said, the service was friendly, the rooms were clean and the windows actually opened.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SeeCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 January 2012

Just got the Trip Advisor app and my wife and I are reminiscing about our romantic weekend we had last Fall at The General Wolfe Hotel. We took the ferry over and were immediately greeted by the friendly staff. The first night we checked in we headed straight to the restaurant. The food was excellent and the dining experience was very romantic. I highly recommend this hotel for a wonderful weekend getaway. We can't wait to return.

  • Stayed September 2011
    • Value
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    • Service
Helpful?
5 Thank Giacaroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niagara-on-the-Lake, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 January 2012

I read most of the reviews. I guess we all have our own experience. I just wanted to cross the frozen river with the ferry, stay there for a night, but the hotel is closed for the winter, and the river wasn't frozen over yet... However, when I was there late September when the leaves were truning I had ok time. Can't expect too much from a small town hotel. Food was a good value, wine selection is good too. If you like kayaking, or biking it is really a great place to be at. You can cross over to the NY side with a toll ferry and do some more sightseeing. If you had enough of a busy city you can sure read your books here and have some wine. I know it could be livelier, but it sure is not dirty.
Jimmy Sutton

Room Tip: Just call ahead and make sure you don't end up in one of the back rooms.
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  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Jimmy66_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about General Wolfe Hotel

Property: General Wolfe Hotel
Address: 1237 Main Street, Kingston, Ontario KOH 2Y0, Canada
Region: Canada > Ontario > Kingston > Inner Harbour
Amenities:
Bar / Lounge Beach Restaurant
Hotel Style:
Ranked #30 of 37 Hotels in Kingston
Price Range (Based on Average Rates): £
Hotel Class:3 star — General Wolfe Hotel 3*
Number of rooms: 9
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Also Known As:
General Wolfe Kingston
General Wolfe Hotel Kingston, Ontario, Canada

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