This hotel is by far the worst I have stayed in over my years of travel, whether it be sports teams or business. Walls were paper thin, management didnt handle complaints period. The room itself is the only marginal thing about this hotel. I set up a trip for a sports team. Each room had credit cards for each individual room and not a single noise complaint from anyone in the hotel. I was the go to if there was and nothing was forwarded to me, not a call not a knock on the door. NOTHING. I will also point out there was one other sports team in the hotel that night. Yet upon check out, reception tried to charge me for 3 additional rooms because they had so many complaints. I repeat, no calls were made, no complaints were made, and no other rooms were charged or called either for that matter. Management could not say what rooms were loud, not that it was even one of our rooms.
After several attempts this hotel is yet to return a call after numerous messages. Poor hotel, Worse management.
I hope this hotel closes, this is not what anyone should have to go through regardless of price.
- Official Description (provided by the hotel):
- Welcome To The Thriftlodge Kingston! For your upcoming visit to the area, choose the most comfortable, well-appointed of all the hotels in Kingston. Here you will find meeting and event space, all the amenities you want and so much more - choose us! Our Kingston Hotel's Amenities Complimentary Deluxe Continental Breakfast Complimentary High-Speed Internet Complimentary Parking Pet Friendly (up to 200 lbs) In-Room Dining Area In-Room Coffee and Tea Maker Mini-Refrigerator We are located near downtown Kingston, putting you in the best possible location for business, leisure or a bit of both. You'll find copious dining and shopping spots, as well as entertainment options for the entire family. The rooms and suites of The Thriftlodge are spacious, clean and perfect for your Kingston area stay. We also offer loft suites equipped with a fireplace for the relaxing Kingston hotel getaway you've imagined. ... more less
- Reservation Options:
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- Also Known As:
- Peachtree Hotel Kingston
- Thriftlodge Kingston Ontario, Canada