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“European-style boutique hotel with friendly staff”
Review of Hotel Metro

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Hotel Metro
Ranked #5 of 41 Hotels in London
Certificate of Excellence
Kingston, Canada
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“European-style boutique hotel with friendly staff”
Reviewed 26 April 2014

This hotel was chosen because of it's great location in downtown London. We walked to our event for the evening. During the day, we had lots of time to explore the Covent Market area, since we were so close.

The staff was helpful and friendly. They made us feel like we were their most welcome, special guests.

Althought I was traveling on this occasion with a friend, I would love to stay again when I am back in London with my husband. The rooms were modern and unique.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank ctkingston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this review, 25 September 2015
We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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446 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 April 2014

My wife and I stayed here during a one-night trip to London. We were going to stay at one of the big chains (Delta or Hilton), and then saw this hotel with its great reviews and pictures on various websites and decided to take a chance. It was a GREAT decision!!

A small (20 room) boutique hotel in a great neighbourhood (right across from the Covent Market Gardens with exceptional service and cool rooms. We stayed in a loft room and loved the exposed brick wall, comfy king sized bed, and the fantastic shower (we didn't make use of the really nice looking whirlpool tub). The room was clean and had everything we needed, including complementary bottled water in the fridge in the room. Additionally, the room had lots of plugs for charging our various computer and phones.

We ordered a bottle of wine to the room and the hotel provided a great white wine in a nice basket with accompanying glasses, opener, etc.

Additionally, we took advantage of the available in-room massages. My wife had a hot-stone and I just a regular massage. The RMT's showed up on time, with everything they needed, and made it a truly relaxing experience.

The front desk staff were great. They brought extra towels as needed, were so helpful with advice, and just really friendly.

This hotel is owner run and managed, and the owners are a really nice, young, friendly couple who truly care about their guests. We will be back in London and this will be our hotel of choice!

TIP: Parking is so easy and underground. Just pull up infront of the hotel, check in, bring your bags to the room, and you can then park your car in seconds underneat the Covent Market Garden marketplace for $15 / 24 hours.

Room Tip: Loft rooms have really high ceilings. Our room had (past tense) some water leakage so the ceiling ju...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LJT0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this review, 25 September 2015
We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 April 2014

After trying five other hotels in London, Hotel Metro has become my "home away from home" three nights per week. The staff are friendly and accommodating & the rooms are comfortable. The location is great with the city market across the street and other amenities within walking distance. I would definitely recommend.

  • Stayed April 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Donna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this review, 25 September 2015
We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lawrence, Kansas
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 April 2014

My husband and I stayed here on our last night in London. Most reviews complained about the open shower/bath, but I thought it was pretty cool. Bed was very comfortable and the location was all right. The only downside was parking, but if you're okay with paying a little bit for parking I would definitely recommend staying here. It was a great ending for our vacation.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Renee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this review, 25 September 2015
We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2014

We moved out of London following retirement, and needed a quiet , central base to stay periodically as visit old haunts. Hotel Metro fills this bill perfectly. This boutique hotel is an extensively renovated historic building in the core shopping area of downtown London, with an excellent "fine-dining" restaurant open for lunch and dinner - though sadly not for breakfast. The central location is very close to anywhere you are likely to go in London.The rooms are very comfortable, spacious and contemporary chic. The public spaces are a bit rough around the edges, but the staff are most helpful, and the room rates represent excellent value. We plan on being regulars!

Room Tip: Remember to ask for down pillows if you don't like firm synthetic fibrefill.
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this review, 25 September 2015
We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 14 April 2014

Loved my stay at this hotel and would definitely return. My only gripe is that my shower had no water pressure so I had to wash my hair in the bath tub. Bed was clean and comfortable and the room was very quiet.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 101langdon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this review, 25 September 2015
We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Niagara Falls, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 April 2014

Recently stayed at the Hotel Metro in London. We loved this place, very quiet, spacious rooms, very clean, friendly staff...everything was fabulous!! We recommend this Hotel to everyone!! We will be coming back for sure! Right across from the Budweiser Center, and next door to the Market.
Thank you Hotel Metro for a great stay!!!

Steve & Cindy

Room Tip: Stayed in room 205....loved it!
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunderwood1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this review, 25 September 2015
We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Metro

Property: Hotel Metro
Address: 32 Covent Market Pl, London, Ontario N6A 1E2, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in London
#5 Romantic Hotel in London
#5 Family Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Metro 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
We are London’s premiere boutique hotel, nestled in the entertainment district of the downtown area. With a unique blend of lofty minimalism and a dash of trendy flair, we are the perfect escape from the ordinary hotel. We are the perfect blend of past and present contemporary design. At Hotel Metro: Consider it Done! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Odigeo, Travel Republic (UK), TripOnline SA, getaroom.com, Evoline ltd and Cancelon so you can book your Hotel Metro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Metro London, Ontario

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