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“A place with heart in the heart of London”
Review of Hotel Metro

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Hotel Metro
Ranked #4 of 41 Hotels in London
Certificate of Excellence
Reviewed 2 August 2014

We booked our stay, sight unseen, based upon TripAdvisor reviews and we weren't disappointed. Hotel Metro is cool, upscale, contemporary, located in the center of everything London. A few steps one way to Covent Market or Budweiser Gardens, a few steps that way to the Grand Theater, Victoria Park, the river front or every restaurant you could want. The room was open, urbane and comfortable, just like the Blu Duby restaurant it shares a space with. While the place was sleek and cool, the staff were warm and friendly. Those two don't always go together, but at Hotel Metro we enjoyed sophisticated accommodations and met down-to-earth people.

Room Tip: The area around is lively, so if you want a quiet stay mention it when you make reservations so they...
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Kris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this reviewResponded 25 September 2015

We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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266 - 272 of 472 reviews

Reviewed 28 July 2014

My husband and I were in town just over night to attend a music festival in a nearby park. The hotel was perfectly located and was a short walk to the venue. The hotel is downtown and an easy walk to many bars and restaurants. The only knock is that because of the way it is situated there is no free parking, we had to park in the markets underground parking and it cost a few bucks (well, $13 to be exact)to park overnight. Not a huge deal but I hadn't really considered that they wouldn't have parking. The room was great, loved the open shower and bathtub, of course what's fun in theory does get a little bizarre when watching your spouse shower while you lounge on the bed. Still, I'm smiling as I write this so maybe you have to experience this at least once! Over all the staff were friendly, check in and out was a breeze, the room was great and the in room Keurig was appreciated-why doesn't every hotel have these-so much better than the usual little crappy coffee maker!

I would likely stay here again (maybe next year if the music festival has a good line up. Sounds like they do every year, I recommend that too!).

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Bonnietheb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this reviewResponded 25 September 2015

We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

My wife and I stayed at Hotel Metro for a wedding. The reception was actually in the Blu Dubi restaurant on the main level which made this hotel a very convenient choice. Parking is available nearby. The rooms are really nice and put this hotel in the "boutique" category. Much nicer than rooms at traditional hotels. We had a standard queen room with soaker tub in-room as well as huge walk-in shower. Bed was awesome and room offered great views of downtown London. This is a really great place to stay if you plan on doing anything downtown with the Bud Gardens literally a stone's throw away. Rates very reasonable as well for what you get. Would definitely stay here again even if I'm a resident of London.

Room Tip: Try the loft suites on the top floor. Huge windows and exposed brick walls. (From what I hear, since...
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank stev01978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this reviewResponded 25 September 2015

We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

My husband and I decided on London as a weekend getaway on a whim. We couldn't have made a better choice! The room was beautiful, the bed was like sleeping on a cloud. My husband's snoring didn't even seem to bother me as much!! The staff here goes above and beyond to make sure your stay is wonderful! Danica and Jamie, Thanks so much! To Matt and Bill at the Blu Duby, you made our stay one we won't soon forget! Thanks for the laughs and the entertainment! We will see you again someday soon that's for sure. Sarah & Pat Shaw.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
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1  Thank SarahShaw072014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this reviewResponded 25 September 2015

We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

Me and my husband stayed for a full week, all the staff were friendly and welcoming. room was beautiful will large windows looking out over the main street down town. i enjoyed the large bed and we never even heard the other tenants, of course you could hear downtown but that's part of the appeal of a downtown location, and you are RIGHT downtown. only minor complaints were no microwave and only two items on wifi at a time, but those are pretty minor. also, room staff all understood "not right now," and having being walked in on in the past it is appreciated.

Loved it,would stay again.

Room Tip: ask for North side, South side view is largely blocked by the market, still nice though.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Sirus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this reviewResponded 25 September 2015

We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

One night stay while passing through town. Wonderful European style modern hotel. Great service and location. Within walking distance to lots of restaurants and shops. A little hard to find off of side street.

Room Tip: We were on the 3rd floor and it was quiet until around 9 am.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank fairytoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, General Manager at Hotel Metro, responded to this reviewResponded 25 September 2015

We truly appreciate your taking the time to leave us a review. We take great pride in providing a great experience to our treasured guests.

We hope we'll have the opportunity to serve you in the near future.

Thanks and safe travels from the entire team at Metro!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014 via mobile

HM has it all, except for a good night's sleep. Stayed there on way home to the Midwest after a week up north. All was good until the nightlife noise woke us up and kept us awake. I had called to ask about a local festival being so close-rep didn't alert me that Saturday nights were noisy. Promised earplugs did not arrive. Should warn guests that this is a lively (loud) urban area. Love the rainfall shower and aveda products.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank JMKonthego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zul K, Owner at Hotel Metro, responded to this reviewResponded 7 July 2014

Thanks so much for leaving your feedback on TripAdvisor. We are grateful for each guest and love to hear feedback.

This past weekend London played host to a highly recognized international music festival. During Sunfest, London is full of cheerful visitors, music, color and great food vendors. We feel very lucky to be next to the Entertainment district and all the celebrations that come with Sunfest.

We're sorry to hear the celebrations didn't sit well with you. We do have the ability to block one of our Atrium side rooms which are extremely quiet, or we can book you into our signature Loft King rooms on the top floor.

We're glad to hear you enjoyed the room and plush amenities and hope to see you again as we wish all our guests to have a great stay. Please contact me directly and I'd be happy to offer a discount on your next stay and personally block you into a room that suits your needs.

Have a wonderful day from everyone at Hotel Metro!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Metro

Address: 32 Covent Market Pl, London, Ontario N6A 1E2, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Business Hotel in London
#5 Family Hotel in London
#5 Romantic Hotel in London
Price Range: £81 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Metro 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
We are London’s premiere boutique hotel, nestled in the entertainment district of the downtown area. With a unique blend of lofty minimalism and a dash of trendy flair, we are the perfect escape from the ordinary hotel. We are the perfect blend of past and present contemporary design. At Hotel Metro: Consider it Done! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), TripOnline SA, Evoline ltd, Cancelon and getaroom.com so you can book your Hotel Metro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Metro London, Ontario

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