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“beautiful room and great service”

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Best Western Plus Stoneridge Inn & Conference Centre
Ranked #13 of 41 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Hamilton, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“beautiful room and great service”
Reviewed 23 June 2014

We spent one night at this lovely hotel. The front desk staff was accommodating when we preferred a first floor room. We were glad to hear that at elevator is being added to an otherwise wonderful hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Sharon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this review, 2 July 2014
Dear Sharon N,
Thank you for taking the time to post a review regarding your recent stay at our hotel. We are pleased that you enjoyed your stay and we look forward to welcoming you back on a return visit.
Sincerely,
Natalie Zima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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335 reviews from our community

Traveller rating
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    44
    13
    14
See reviews for
86
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85
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Ottawa, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 June 2014

I spent two nights there to attend the motorcycle event in Port Dover. The hotel/Conf centre is located just off the 401 (in fact, when you look out of your room window you figure that it will be a noisy night but it was not). The place is beautifully appointed and clean. Rooms were very comfortable and well equipped. There is activity from the conference centre (weddings, meetings, etc.) but this does not bother or distract. The restaurant is excellent, witness the attendance at dinner of a number of locals. It is staffed by a few attentive and industrious Columbian women.

Room Tip: We backed on to the 401 and had no problems.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Len B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this review, 2 July 2014
Dear Len B,
Thank you for taking the time to provide feedback regarding your recent stay at our hotel. I am delighted that you found our rooms clean, quite and comfortable and that you had a chance to discover our restaurant Pasto's Grill. We have a large local following and offer free breakfast for all hotel guests. We hope you have a chance to return on another visit and we thank you for choosing to stay with us.
Sincerely,
Natalie Zima
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Racine, Wisconsin
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 June 2014

I booked this hotel room for 13 days but checked out after one. I booked for 13 days because my last stay at a Best Western Plus was outstanding. Here in London Ontario I was very disappointed with the room. 1) Very limited television channels and all analog no digital so the reception was poor. 2) Cell phone would not work in the room, I had to walk outside to make a call. 3) Room was dark (this is my office for two weeks) one bulb was burnt out but replacing it with another low wattage bulb they use in other lamps would not have helped much. 4) No microwave. 5) Spider web in corner next to desk complete with spider. 6) Poor quality breakfast, rubbery scrambled eggs and sausage that had more filler than taste. That’s enough, I’m outta here.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ron J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this review, 19 June 2014
Dear Ron J.,
Thank you for taking the time to provide a review regarding your stay at our hotel. I am disappointed to hear that you did not find our accommodations satisfactory. We made an attempt to address your concerns upon your bringing them to our attention and if given the opportunity I'm am confident that you would have had an equally positive experience at our Best Western as well. Our staff strive to create a comfortable environment for all our guests and we understand that different guests have different requirements. I hope that you might give us another chance to meet your needs. Please contact me directly so we can understand all your requirements and preferences so we can make your long term stay with us most comfortable. I hope to have the chance to speak with you.
Sincerely,
Natalie Zima
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 June 2014 via mobile

Only a brief overnight stay but we were not disappointed in any way with the hotel in any way. Comfortable rooms with flat screen cable tv, staff was fine, quiet location, well lit parking and grounds.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MMKM3537
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this review, 19 June 2014
Dear MMKM3537,
Thank you for taking the time to review your stay at our hotel. We are pleased to hear that you found our location convenient and that your stay was comfortable and quiet. We hope to have the pleasure of welcoming you back again soon.
Sincerely,
Natalie Zima
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bowmanville, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2014 via mobile

We stayed here and I am very impressed with everything all around. The price was great, it's conveniently located right off the hwy, breakfast was included with decent options and hot, the room was spacious and the bed was really comfortable. The staff were friendly and reception was very accommodating. I had no problems getting a late check out when I asked. We only had one little hiccup and it was taken care of immediately. The fridge froze all the fruit and veggies I had put in it from my cooler (we were on a long trip) so they replaced it all for us from their kitchen and added some bonus points to my best western card. Will definitely stay here next time we are passing thru. For those that need an elevator they said they were putting one in.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenn800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this review, 19 June 2014
Dear Jenn800,
Thank you for taking the time to review you recent stay at Best Western Plus Stoneridge Inn & Conference Centre. We are so pleased to hear that your stay was comfortable, our staff was friendly and that our free breakfast exceeded your expectations. Thank you for your recommendation to family and friends. We look forward to welcoming you back on a return stay.
Sincerely,
Natalie Zima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
174 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 12 June 2014

The hotel offered convenient rooms that are equipped with all what you expect for a Best Western hotel. The hotel is continuously maintained. During our recent stay in the low season one part of the hotel is being renovated. Though, it did not affect the comfort of our stay. Disabled guests are offered rooms on the ground floor, because the hotel does not have an elevator.

Beside the reception area you are welcomed by a nice and quiet lounge area.

The hotel is located close to the freeway from Sarnia to Hamilton in a very quiet environment. The closest town with stores is St. Thomas at a 11 km distance.

The hotel offers more than just a breakfast. It offers a full breakfast, e.g. serving your choice of eggs, bagels, muffins, cereals, etc., in a cosy restaurant setting.

Room Tip: If you want to drink a beer, you're advised to arrive before 10pm. Otherwise the bar is closed a...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ruud_Vandeursen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this review, 16 June 2014
Dear Ruud-Redmond-WA,
Thank you for taking the time to share your feedback regarding your recent stay at Best Western Plus Stoneridge Inn & Conference Centre. We are delighted to learn that your stay was comfortable and that our free hot breakfast exceeded your expecation. We are working hard to continue to bring new updated services and amenities to our guests and I'm pleased that you did not find our construction disruptive. Thank you for choosing to stay with us. We hope to have the pleaure of welcoming you back again soon.
Sincerely,
Natalie Zima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mississauga, Canada
1 review
Reviewed 3 June 2014

I picked this Inn as I didnt want to have to drive home late from a workshop. I was pleasantly surprised by the quality of the food, cleanliness and comfort of the rooms and friendliness of the staff. Dinner was gourmet quality, wine selection was topnotch and the bed was awesome. I will gladly stay here again.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Deborah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this review, 5 June 2014
Dear DeborahG.,
Thank you for taking the time to submit a review of your recent experience at our hotel. I'm so pleased that you found our location convenient, rooms clean and comfortable and our beds and bedding provided you with a restful sleep. Our restaurant is well know in our community and we work very hard to offer a casual yet gourmet dining experience for our guests using locally sourced, fresh ingredients, wherever possible. We hope you will visit again soon. Thank you for being our guest.
Sincerely,
Natalie Zima
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Stoneridge Inn & Conference Centre

Property: Best Western Plus Stoneridge Inn & Conference Centre
Address: 6675 Burtwistle Lane, London, Ontario N6L 1H5, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#2 Green Hotel in London
#13 Romantic Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Stoneridge Inn & Conference Centre 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
The BEST WESTERN PLUS Stoneridge Inn & Conference Centre provides an exceptional stay for everyone from those visiting for a family vacation to those traveling on business, all at an affordable price. Those traveling on business or visiting while on vacation can all appreciate that this London, ON hotel is within a few kilometers of Labatt Brewery & Tour, Double Decker Bus Tour, John Labatt Centre, Covent Garden Market, White Oaks Mall and Western Fair Raceway. Families will love other nearby attractions, such as Adventures on Wonderland, Storybook Gardens, the Ontario Children's Museum and Wally World. Golf, sports tournaments and summer festivals, such as Thomas the Tank, are also close by.Guests planning corporate events or weddings can take advantage of the banquet, conference, chapel and ballroom facilities that can accommodate up to 400 attendees. Call this London, ON hotel today to learn more! Guests can also enjoy having many more amenities onsite at this London, ON hotel, including a cocktail lounge, 24-hour exercise facility, business center and a complimentary hot breakfast. Visitors delight in the convenience of having an award-winning Italian restaurant on the premises. For an extraordinary trip to London, ON, make a reservation at the BEST WESTERN PLUS Stoneridge Inn & Conference Centre! ... more   less 
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Also Known As:
Best Western London
London Best Western
Best Western Plus Stoneridge Inn & Conference Centre London, Ontario

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