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“Pleasantly surprised”

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Best Western Plus Lamplighter Inn & Conference Centre
Ranked #2 of 41 Hotels in London
Certificate of Excellence
Reviewed 8 April 2013

I had no stayed at a Best Western for many years and was definitely delighted with this property. The room was very clean and well appointed. We had a view and a balcony overlooking the indoor pool area. The service was very good and the onsite restaurant was reasonably priced.

  • Stayed: August 2012, travelled with family
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1  Thank ckrobynToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 10 April 2013

We are glad to welcome you back to Best Western Hotels and in particular our property. We take pride in ensuring that we represent the brand and ourselves in the most positive light.
Thank you for staying with us and we look forward to welcoming you back again.

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924 - 930 of 1,112 reviews

Reviewed 8 April 2013

We visited the hotel during March break and had a wonderful visit. This is a large place with a beautiful pool with real palm trees and lush greenery. The staff were helpful. It was a excellent choice for a mini vacation to beat the winter blues. My son loved it and we will return again soon. We had a mini suite that was poolside. I would strongly recommend paying the little extra it costs as it was well worth it. Excellent value. The resturant Shellys has great breakfast and Lunch specials and was very enjoyable.

Room Tip: Ground floor poolside rooms are the best for a family
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  • Stayed: March 2013, travelled with family
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1  Thank Niagara58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 10 April 2013

I am glad that you enjoyed your March Break getaway. This year was very different for us as London also hosted the World Figure Skating Championship so our pool area was much quieter that it normally is during March Break. We try and offer different activities to our March Break guests including movie night, feed the fishes ,daily features in Shelly's Tap & Grill and a Jungle tour with Phil on a daily basis. We have found that our guests really enjoy being part of our whole atrium area and not just the pool.
We hope that you will think of us for your next getaway.

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Reviewed 8 April 2013

Took our 7 year old to stay here on a Saturday night for his birthday. Hotel about 1/2 full. We had a 3rd Floor Balcony room overlooking the atrium and pool area. Room was spacious and clean and very quiet. With the balcony closed you could not here the pool area. You could also not hear anything from the other rooms or even doors slamming in the hallway. The rooms are very well sound proofed. This is the new section of the hotel. Room was expensive by hotel room standards $170, but I needed a specific date and didn't have much negotiating leverage. But this is still well shy of what a similar room at a Indoor water park would cost. The pool area was great for the kids and they have one slide ride that was a good match to the rest of the resort, exciting but not too terrifying and a jacuzzi. There were lifeguards but they were there for the waterslide and did not do much to regulate the pool area, which was fine by me. The pool is a little deep for small children, the shallowest area being 3 ft but most of the pool was 4 ft or deeper. Also the pool was very busy, but not busy enough that the kids didn't have a good time anyways. Tips: Rooms 115-125 are just above the pool area and open up to the pool area, you can drink and socialize on your balcony there and watch your children below in the pool. If you can afford it those would be the rooms to stay in. The rooms at the end of the waterpark are part of the older part of the hotel, I'm guessing these are less costly and also possibly not quite as nice as the room we had.

Room Tip: Rooms 115-125 are just above the pool area and open up to the pool area, you can drink and socialize...
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  • Stayed: April 2013, travelled with family
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1  Thank eyeswideshut699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 10 April 2013

Thank you for your comments. I am glad that your son enjoyed his birthday celebration.
We do offer birthday party packages for larger groups Sunday to Thursday in order to ensure adequate space for all of our guests in the pool area.
While the wing behind the waterslide is indeed the oldest physical wing, all of our rooms inside have the same decor. While they may be different room layouts, all of the furnishings and linens are the exact same. As the pool is considered a class B pool, the lifeguards are not required. The waterslide is an amusement ride therefore we are required to provide lifeguards at the top and bottom of the slide. These staff members try and keep an eye on the pool as well, especially during peak periods, but there are times of the day where the pool is not staffed at all and we ask that parents of children under 16 be on deck with them.
We are happy that you enjoyed all of the facilities and look forward to welcoming you back.

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Reviewed 6 April 2013

  • Stayed: March 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank RJP0429
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 10 April 2013

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Reviewed 6 April 2013

I have experience this facility with a number of friends with various disabilities. Every person on staff were helpful, understanding and very pleasant with each of us. The features are excellent and there was no accommodation that couldn't be met.

So for those who need an accommodation because of a disability....stay here!

We hope your experience is as wonderful as ours was.

Room Tip: The pool area with a bright solarium with rooms on various floors facing the pool is like a summer v...
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  • Stayed: March 2013, travelled with friends
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Thank Brenda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 10 April 2013

Thank you for joining us for your "staycation". I am glad you and your friends found the Hotel and staff conducive to any and all of your needs. We try very hard to ensure that all of our guests enjoy their stay to the fullest.
We look forward to your next staycation.

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Reviewed 5 April 2013 via mobile

What a joy it is to stay at the Lamplighter Inn. My family and I always look forward to our stays, and this time was no different!

The gang at the front desk were waiting with smiles when we arrived, they remembered us from the last time, lol, even remembered our dogs name and ask about her:) you may see her on their Facebook page.

Waterside and pool are amazing considering its not a resort. Shelly's was great, caught the Leafs game in the lounge. Nikita and Tara were a hoot, kept the kids laughing!

If you're looking for a great hidden getaway check them out!

  • Stayed: February 2013
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1  Thank Happywandererz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 10 April 2013

I am glad that not only your dog was able to join us again but you and your family as well.
It is nice to have return families that our staff are able to get to know. We certainly want your time at the Hotel to feel like you are at your "Vacation Home".
Thank you on your comments about all of our facilites and staff and we look forward to seeing you again. Go Leafs Go!

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Reviewed 4 April 2013

we stayed for the night, and didn't have time to enjoy the pool or atrium. Comfortable,clean room, and pet friendly hotel. Unlike some places, this room did not look like it had had pets staying in it, it was very clean.

  • Stayed: March 2013, travelled with family
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2  Thank m-sophia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 10 April 2013

Thank you for your comments. We take great pride in maintaining our room cleanliness for both our two legged and four legged guests.

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Additional Information about Best Western Plus Lamplighter Inn & Conference Centre

Address: 591 Wellington Road S., London, Ontario N6C 4R3, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in London
#3 Romantic Hotel in London
#6 Business Hotel in London
Price Range: £81 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Lamplighter Inn & Conference Centre 3*
Number of rooms: 172
Official Description (provided by the hotel):
The Best Western Plus Lamplighter Inn is unequivocally the finest Hotel and Conference Centre in Southwestern Ontario. Here you will find a complete spectrum of first class accommodations and Conference, Meeting and Banquet facilities. At the heart is the spectacular atrium, a multi-tiered oasis of natural beauty under a retractable glass canopy. Be transported to a year round tropical paradise where the sun glistens off the sparkling blue waters of the award winning swimming pool. The Best Western Plus Lamplighter Inn & Conference Centre also sets high standards in room appointments, focusing on flexibility and comfort. Choose from Executive Suites, traditional bedrooms, or romantic retreats with a double Jacuzzi and cozy gas fireplace. ... more   less 
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Also Known As:
Best Western Plus Lamplighter Inn And Conference Centre Hotel London
Best Western Lamplighter Hotel
Best Western London
London Best Western
Best Western Plus Lamplighter Inn & Conference Centre London, Ontario

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