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Best Western Plus Lamplighter Inn & Conference Centre
Ranked #3 of 41 Hotels in London
Certificate of Excellence
Windsor, Ontario, Canada
1 review
“Quality”
5 of 5 bubbles Reviewed 5 August 2013

Quality of room, linens were eceptional. The Bath was very modern and clean. There are a lot of amenities available that we have used in the past. family friendly but also rooms are very quiet. Best Best Western we have ever styed at.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 12 August 2013
Hello Chris,
Thank you so much for writing this review of the Best Western PLUS Lamplighter Inn! It is always such a pleasure for us to hear when our guests enjoy our rooms and amenities. It truly makes everything we do on a daily basis worth it! We hope to welcome you back to the hotel soon!
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929 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 3 August 2013 via mobile

Kids will never want to leave. Get a room facing the skylit atrium and relax. Do yourself a favor and stop at Double Decker Ice Cream just a few steps away and get ice cream from a real London (UK) bus!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bjroessler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 9 August 2013
Thank you so much for posting this review of the Lamplighter Inn on TripAdvisor! We love that your kids did not want to leave, and also that you were able to relax in your atrium view room – this is why we do what we do! Hopefully you all can return soon!
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Level Contributor
3 reviews
3 of 5 bubbles Reviewed 31 July 2013

Had a quick little getaway with the kids and stayed one night. Had been at the hotel before for weddings but didn't stay the night. Thought the kids would love the pool so came back to stay a night and check it out. we were not disappointed..........the pool is amazing. It was a little warm in the atrium but we were having a heat wave so that was to be expected. The room was nice and staff very friendly. We booked an atrium view room and ended up looking at the back of the mountain (once you've been there you will know what that means)........that was not what we were looking for and those rooms do cost more so next time we will be more specific when booking.

Room Tip: Atrium view rooms on the west end have no view of the pool area, just the back of the water slide. M...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KRISTY M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 9 August 2013
Thank you for posting your comments regarding your recent stay with us on TripAdvisor! I am so happy to hear that you and your kids were impressed with our pool and that you were satisfied with your room and the friendliness of our staff. We sincerely hope that you will come and visit us again soon!
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Toronto, Canada
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 21 July 2013

Stayed at the hotel in July 2013 for 2 nights in the North wing. We had a 1 king bed, non-atrium view suite. The room was clean and nice. The suite was the first room through the main entrance of this wing.

The bedroom portion can be closed off from the living area with glass French doors. The bedroom faced the parking lot. The drapes were blackout curtains and I kept the drapes closed because it felt like anyone standing in the parking lot could easily just look straight into the room. The bedroom had a TV, lots of lights, drawers and comfortable bed.

The bathroom area has a full bathtub on 1 side, toilet in the middle and separate shower on the other side. The shower has a shampoo, conditioner and bath gel dispenser on the wall and these did not reflect the quality of the rest of the hotel. The first day, the shampoo was empty but housekeeping did rectify this the next day when we advised her. There was no dispenser on the bathtub side and no separate shampoo, conditioner and soap available so unless one was to get out of the tub and get the shampoo, conditioner and bath gel from the shower area, the tub would only be good for soaking in.

Directly across from the bathroom area is the separate sink area on 1 side and open closet on the other. The sink surface area is small and since the coffee and tea maker and condiments are also on this counter space, there is very little space to put your toiletry/cosmetic bag. They certainly could use some shelf space either under the counter or on the sides to put toiletry items on. There was 1 small square bar of soap in this area and it tended to leave a yucky smell on your hands, not immediately but within a short while. Again, it felt like cheap quality bath amenities. The hairdryer was small and not powerful so if you have long hair, I recommend that you bring your own.

In the living area, there was a pull out sofa bed. As with most sofa beds, this was far from comfortable. There is a small bar fridge, table and TV. Since it was right at the doorway to the room, I found it to be noisy to sleep here. The door didn’t provide any soundproofing for the noise in the hallways (people talking and banging room doors). Thank goodness for ear plugs.

Also, the room fan is loud. If you like a quiet room with no noise from the fan, then you won’t be able to get any sleep in this room. Once again, hurray for ear plugs!

The resort’s front lobby is under construction and so the front desk is just a desk in a small narrow space under construction. Nothing much to look at right now.

The atrium and swimming area is spacious. The pool temperature was just right. There is a small hot tub next to the pool and also, the waterslide is up on top, overlooking the pool. The waterslide doesn’t flow into the main pool area. It flows into a separate pool. There were plenty of towels available, some lawn chairs around the pool area and a lovely separate pond area for their koi fish.

I heard that there was a police officer on duty there which I felt was a smart idea done by the hotel. There were a number of groups staying at the hotel and groups can be noisy and rambunctious. My understanding was that the police officer had to reprimand a couple of children but that it was done in as nice a way as possible. Scared the pants off of the children though (who wants to be stopped by the police?) but by having a police offer on duty, it allows the other guests who are not part of a group to enjoy their stay, too.

Overall, a great stay at the Best Western Lamplighter Inn in London. This was our 2nd stay and it’s definitely a great family hotel and is great value.

Room Tip: Pick a room far away from the main entrance door to the wing that you are staying in for a quieter r...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TorontoOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 30 July 2013
Thank you writing this review of the Best Western PLUS Lamplighter Inn, we welcome all feedback from our guests and are so appreciative that you have taken the time to describe your experience in such detail. I will certainly make sure that your comments regarding our amenities are passed along to and addressed by our housekeeping department. It is wonderful to hear that your overall experience at the hotel was a good one, and we hope to welcome you back soon!
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Elmvale, Canada
1 review
3 of 5 bubbles Reviewed 19 July 2013

Was a good stay was a fun experience was clean and friendly staff nice amenities and pool, check in was a hassle due to wrong booking information. I would definitely stay there again. Good value for the money.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 24 July 2013
Thank you for taking the time to review our hotel! I am happy to hear that you enjoyed our amenities and your overall experience here, and we hope that you return in the future! I am sorry to hear that you felt your check-in was a hassle – from the time of booking until check-out we strive to provide a seamless and hassle-free experience and we sincerely apologize if this was something we could have prevented on our end. We hope that we will be given the opportunity to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 18 July 2013

We have stayed at this hotel for about 3 years now for a local function. We always look forward to our over night stay. The pool is amazing (a little cold though) but the atrium makes you feel like you are down south. Shelley's Tap and Grill is very convenient and the food is amazing and very well priced. Service has always been great there too. The hotel will even give you a free appetizer coupon when you check in. The check in staff are always friendly and helpful. Our rooms are always clean and the beds are to die for!!!! So comfortable!! I would recommend this hotel to anyone.

Room Tip: We have always had a room along the back hallways by the stairs at the back and it was very quiet ba...
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gerlx2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 22 July 2013
Thank you so much for taking the time to write this review of the Best Western PLUS Lamplighter Inn! It is always a pleasure to hear from our guests who have stayed with us multiple times and have had consistently enjoyable experiences. Thank you again for your recommendation and we hope to welcome you back again and again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond Hill, Canada
1 review
5 of 5 bubbles Reviewed 12 July 2013

Wonderful stay at the great Hotel. Rooms were very comfortable and clean. AMAZING amenities!!! Swimming pool and area adjacent felt like a resort. Kids had a great time. Can't wait to go there again!!!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Saba N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 15 July 2013
We are so happy to hear your family had a wonderful time here at the Lamplighter Inn! We agree that our atrium is very resort like – there are actually 24 different species of palm trees and 220 different species of plants! Thank you so much for the kind review, we can’t wait to have you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Lamplighter Inn & Conference Centre

Property: Best Western Plus Lamplighter Inn & Conference Centre
Address: 591 Wellington Rd, London, Ontario N6C 4R3, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in London
#3 Romantic Hotel in London
#6 Business Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Plus Lamplighter Inn & Conference Centre 3*
Number of rooms: 172
Official Description (provided by the hotel):
The BEST WESTERN PLUS Lamplighter Inn is unequivocally the finest Hotel and Conference Centre in Southwestern Ontario. Here you will find a complete spectrum of first class accommodations and Conference, Meeting and Banquet facilities.At the heart, is the spectacular atrium, a multi-tiered oasis of natural beauty under a retractable glass canopy. Be transported to a year round tropical paradise where the sun glistens off the sparkling blue waters of the award winning swimming pool.The BEST WESTERN PLUS Lamplighter Inn & Conference Centre also sets high standards in room appointments, focusing on flexibility and comfort. Choose from Executive Suites, Traditional bedrooms, or romantic retreats with a double Jacuzzi and cozy gas fireplace ... more   less 
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Also Known As:
Best Western Plus Lamplighter Inn And Conference Centre Hotel London
Best Western Lamplighter Hotel
Best Western London
London Best Western
Best Western Plus Lamplighter Inn & Conference Centre London, Ontario

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