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“Bestwestern Lamplighter”

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Best Western Plus Lamplighter Inn & Conference Centre
Ranked #3 of 41 Hotels in London
Certificate of Excellence
london, Canada
Level Contributor
4 reviews
“Bestwestern Lamplighter”
Reviewed 12 September 2013

Have stayed at this hotel many times in the past. Great location and great service. Staff is very accommodating. Rooms are very clean and the pool is the best around. Sometimes its a little noisey for business because of the number of kids that come throughout the day to enjoy the pool. Not really a bad problem as you can ask for a room on the outside of the building.

  • Stayed September 2013, travelled solo
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Rob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 18 September 2013
Hello Rob,
Thank you for writing this review of your most recent stay with us at the Best Western PLUS Lamplighter Inn! It is always appreciated when our guests take the time to let us know they have enjoyed themselves at our hotel. We hope that you will stay with us many more times in the future!
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981 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (180)
Date | Rating
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English first
Cambridge, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

Overall, we enjoyed our two night stay at the Lamplighter Inn last week, pool was great, dinner at the restaurant was very good, but they neglected to tell us anything about construction on the property. We had asked for a room capable of a cot, the room barely managed that, it was in the back of the hotel, very close to the construction going on. Our first morning there, at 8 am sharp, the jackhammer started, the room vibrated. I went to the desk to ask about this and was told that "they didn't start til 8 so that people would be up and gone." Well, we were there to enjoy a two night break, sleep in a bit and enjoy some down time. A word about the noise when booking or a discount on the room would have been nice. We made sure we were up by 8 the next morning. Not very relaxing.

Stayed August 2013, travelled with family
Helpful?
1 Thank Gordonek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 12 September 2013
Hello Gordonek,
Thank you so much for taking the time to write about your recent experience at our hotel. I am very sorry to hear that you did not have the relaxing experience you were hoping for due to the construction going on at the hotel. We are indeed upgrading our lobby at the moment, and we are also making some changes to our west wing which will result in greater accessibility throughout our facility. Unfortunately both of these necessary projects are resulting in some noise during the day, and I apologize that you were not notified of this ahead of time. We do hope that you will try us out again in the future so that we have an opportunity to facilitate the relaxing weekend you deserve!
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Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

We stayed at this hotel and got a last minute reservation through best western.com. The rooms were beautiful with large flat-screened televisions. The internet was extremely fast. We unfortunately missed the restaurant closing by 10 minutes. We left a medical pillow in the room and we called and they put it aside for us right away. I would definitely recommend this hotel.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
1 Thank Janis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 6 September 2013
Hello Janis, thank you for taking the time to write about your experience at the Best Western PLUS Lamplighter Inn on TripAdvisor! We are happy to hear that you enjoyed our rooms and amenities, and we hope that you will visit us again soon so you can try out the food at Shelly’s Tap & Grill! Thank you again, we sincerely appreciate your recommendation!
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Toronto, Canada
Level Contributor
91 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 31 August 2013

As others have said, this doesn't feel like a Best Western. Really more like a Delta, with rooms looking out over a big indoor pool, family facilities available (e.g. games room), etc.

I stayed here several times over the course of about month, on a series of business trips. Every room I stayed in was clean, well maintained, with a comfortable bed and room to work. Some rooms have both a big shower and a separate bathtub, and a sink and counter outside the bathroom - bonus for couples or families trying to save time in the mornings.

Wi-Fi always worked flawlessly. There are a couple of computers in the lobby for guests' internet use, where you can also print documents. The front-desk staff were invariably efficient and friendly.

The restaurant? Breakfast is meh - somewhere at the Denny's level (which is not a compliment), with few healthy choices. (Oatmeal was like eating wallpaper paste.) At the end of the day, the only walking-distance dining option outside the hotel is Crabby Joe's next door... double-meh.

But overall, as a hotel, the Lamplighter is excellent.

Room Tip: Ask for a room that does not overlook the pool - those have little privacy, and the smell of chlorin...
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  • Stayed August 2013, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank gonin60seconds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 6 September 2013
Thank you for this review of the Lamplighter Inn! We are happy to hear that we consistently exceeded your expectations every time you stayed with us. Hopefully we will be able to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, Canada
2 reviews
Reviewed 29 August 2013

This hotel exceeded our expectations! This was our first hotel stay/getaway as a family - our daughter is disabled and sleep can be challenging so vacationing away from home has always been daunting. We decided to start with a short trip, visiting family in London. We all loved everything about this hotel. Everything we needed was easily accessible (wheelchair accessibility was key). The pool and atrium are spectacular !!! The pool water temperature was great. The rooms were spacious, exceptionally clean and nicely appointed. The beds were super comfortable and linens were very good quality - our daughter slept through to morning and I don't think she budged all night long which is very rare ! The restaurant was amazing - food and service was excellent. All of our meals were delicious and they have by far the best fish and chips! All of the staff we encountered were terrific - helpful, attentive and demonstrated great kindness toward our daughter. Overall there was just a great feel to this place - felt like a home away from home. I wish we had booked more than one night! We are already thinking about when we can visit again.

  • Stayed August 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank Michele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 6 September 2013
Hello Michele, please accept our sincere thanks for your lovely comments about our hotel, we are so thrilled that we were able to provide a comfortable and relaxing environment for your family to have a fun getaway! We hope you can return soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
88 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 August 2013

We had some back to school shopping so we decided to make it an all nighter! We stayed at the Lamplighter and it was great! Our room was clean and comfortable and overlooked the pool area. The kids had a great time in the pool and of course so much fun on the water slide! They even got to feel the fish. The staff work hard at maintaining a very lovely space. In the morning while we sat out on our balcony, I could see the employees getting ready for their day and they didn't overlook any details. We all had fun and the price was right too! I would certainly go back again .... SOON I hope!

Room Tip: The website says there are still smoking rooms available but there are not YAY! The pool doesn'...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rita J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 6 September 2013
Hello Rita, thank you for writing this review of the Best Western PLUS Lamplighter Inn! I will be sure to pass along your lovely comments about our staff, I know they will be very much appreciated. We are so glad you and your family had a great time in the pool and on the waterslide and that your stay was enjoyable. We hope you come back soon too!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 August 2013

We stayed one night here as I had a meeting to attend in London. We loved the location of the hotel as it was close to restaurants and shopping and only a few minutes from downtown where my meeting was. The staff was friendly and helpful and the room was clean and comfortable. Absolutely no complaints apart from the maze-like set-up of the rooms. We got a little turned around locating our room but after that, everything was lovely. We'll definitely be staying here again on our next trip.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaughingEyes2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this review, 6 September 2013
Hello LaughingEyes2010, thank you for taking the time to review the Lamplighter Inn! We appreciate you pointing out that we are very centrally located to shopping and downtown and we are also very easily accessible from HWY 401. We are so glad that you felt comfortable in your guest room and that you found our staff to be friendly and helpful! We hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Lamplighter Inn & Conference Centre

Property: Best Western Plus Lamplighter Inn & Conference Centre
Address: 591 Wellington Road S., London, Ontario N6C 4R3, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in London
#3 Romantic Hotel in London
#6 Business Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Lamplighter Inn & Conference Centre 2.5*
Number of rooms: 172
Official Description (provided by the hotel):
The BEST WESTERN PLUS Lamplighter Inn is unequivocally the finest Hotel and Conference Centre in Southwestern Ontario. Here you will find a complete spectrum of first class accommodations and Conference, Meeting and Banquet facilities.At the heart, is the spectacular atrium, a multi-tiered oasis of natural beauty under a retractable glass canopy. Be transported to a year round tropical paradise where the sun glistens off the sparkling blue waters of the award winning swimming pool.The BEST WESTERN PLUS Lamplighter Inn & Conference Centre also sets high standards in room appointments, focusing on flexibility and comfort. Choose from Executive Suites, Traditional bedrooms, or romantic retreats with a double Jacuzzi and cozy gas fireplace ... more   less 
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Also Known As:
Best Western Plus Lamplighter Inn And Conference Centre Hotel London
Best Western Lamplighter Hotel
Best Western London
London Best Western
Best Western Plus Lamplighter Inn & Conference Centre London, Ontario

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