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“Great stay with the kids”

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Best Western Plus Lamplighter Inn & Conference Centre
Ranked #2 of 41 Hotels in London
Certificate of Excellence
Reviewed 15 October 2013

We stayed here for 3 nights and were very happy with the staff, the rooms, the location and the pool. We had a room on the atrium which was great and surprisingly soundproof even when there are people in the pool. The kids spent lots of time in the pool and loved the waterslide. The beds were comfortable and rooms were clean. We have no complaints about the hotel and plan to stay again next time we're in town.

Room Tip: If you have difficulty with stairs make sure you ask the mention that when you make your reservation...
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  • Stayed: October 2013, travelled with family
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Thank SHEAZ46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 18 October 2013

Thank you very much for taking the time to post this review of the Lamplighter Inn! We are so happy to hear that you enjoyed your 3 night stay with us and that you found your atrium view room to be comfortable and quiet! We also love to hear when the kids have a great time in our pool and on the waterslide! We look forward to your return!

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922 - 928 of 1,164 reviews

Reviewed 10 October 2013

I stayed here for work and conference in September. Parts of it are under construction but the hotel is clean, staff are friendly and is an overall great place to stay. Of course who could stay here and not mention the coolest pool ever!!
Good place to stay while in London and doing things on the south end of town.

  • Stayed: September 2013, travelled on business
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Thank jaysunhoffman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 18 October 2013

Hello jaysunhoffman,
Thank you for this review of the Lamplighter Inn and for mentioning our very unique pool, we think it is pretty cool too! The hotel is indeed under construction in the lobby area, and we are doing everything we can to ensure it does not affect the comfort of our guests. Thanks again and we hope you will come back again soon!

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Reviewed 7 October 2013

Very happy with everything at this hotel. Very clean. Beautiful Atrium. Friendly staff. We had a room facing the Atrium and it was surprisingly soundproofed. There was guests for a wedding there etc. but we didn't hear a sound in our room. And the bed was so comfortable I felt like I was sleeping on a cloud.Room Service was great. Couldn't have expected anything more!

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 11 October 2013

Hello Christine,
Thank you very much for sharing your comments regarding your recent stay at the Lamplighter Inn! It is fantastic to hear that you were impressed with your room and with our one-of-a-kind atrium, and that you enjoyed your room service! We hope you will come back soon!

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Reviewed 5 October 2013

My stay at this hotel was beyond expectations!
Service makes a huge difference in staying in a hotel and I was pleasantly surprised with the service given by the staff at the Best Western Lamplighter Inn. Welcoming, courteous, professional and willing to go the extra mile". I was in London for medical reasons, dealing with the London Health Centres and the proximity of the hotel to Victoria hospital (not to mention the complimentary shuttle service back and forth to the hospital) made this challenging "medical visit" a very nice stay!

  • Stayed: October 2013, travelled solo
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Thank Annie Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 11 October 2013

Hello Annie,
Thank you so much for taking the time to let us know that you had a nice stay at the Lamplighter Inn, despite your visit being for medical reasons. We are happy to hear that you were impressed with our service and that you were able to make use of our complimentary shuttle to and from the hospital. We sincerely appreciate your comments, and we wish you all the best!

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Reviewed 26 September 2013

WE had to stay one night for seven weeks as I had treatment at V ICTORIA HOSPITAL.
The staff went out of there way to try and make me feel at home,This is the third time I stayed at this hotel in the last two years and Jeniffer on the front desk made me feel comfortable each time,I will stay i
n this hotel the next time I have to stay in London.
Al Sarnia

  • Stayed: August 2013, travelled as a couple
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1  Thank Al D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 3 October 2013

Please accept our sincere thanks for taking the time to write this lovely review of the Lamplighter Inn and posting it on TripAdvisor. We are so happy to learn that we were able to make you feel comfortable during your treatment. This is exactly what we set out to do each day and we truly appreciate you letting us know that we have succeeded. We look forward to welcoming you back when you return!

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Reviewed 24 September 2013

For someone to search 40 bags of garbage on my behave to retrieve something that was inadvertently thrown out was, to me, going way beyond the call of duty. I am totally impressed! This is the second time I have stayed at this hotel and it gets better and better every time. Even though they are in the middle of renovations, everything ran as clockwork as though nothing was going on. The staff and management are exemplary!

  • Stayed: September 2013, travelled solo
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Review collected in partnership with Best Western
Thank Buckyboyincanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 3 October 2013

Thank you for your wonderful comments about your recent stay at the Lamplighter Inn! We are doing everything we can to make sure we are providing the highest possible level of service to our guests while we are renovating, and we are so happy to hear that we been successful! Thank you again and we hope to welcome you back soon!

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Reviewed 24 September 2013

We stayed from September 21-22. First time at the hotel with a 6 year old and an 8 year old. Hotel was really nice, room was clean and great. When checking in I didn't like the location of our room after we received our keys. Asked for a different location and staff was great to give us a different room with a smile on their faces. Pool was great however our 6 year old was too small for the slide which we were not aware of when booking the hotel. He was a little disappointed but no big deal. Food at the restaurant was great! Great dinner!!!! We had a little service issue at breakfast but spoke with manager to express our concerns. We would come back for sure next time we're in the area! One thing that would really help when at the pool is being able to put room keys on a bracelet so we wouldn't have to leave them on chairs especially when all are taken or leaving sliding door open. Some people were writing that its very noise. I can't say that. Yes when the sliding doors where open it was but once we closed the door you couldn't hear anything coming from the pool.

Room Tip: take a room facing the atrium and ground level
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  • Stayed: September 2013, travelled with family
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Thank aniaMississauga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 2 October 2013

Thank you so much for taking the time to post this review of the Lamplighter Inn! It is great to hear that our service met your expectations and that you were satisfied with your guest room and your dinner at Shelly’s! We hope to welcome you and your family back again!

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Additional Information about Best Western Plus Lamplighter Inn & Conference Centre

Address: 591 Wellington Rd, London, Ontario N6C 4R3, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in London
#3 Romantic Hotel in London
#6 Business Hotel in London
Price Range: £78 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Lamplighter Inn & Conference Centre 3*
Number of rooms: 172
Official Description (provided by the hotel):
The Best Western Plus Lamplighter Inn is unequivocally the finest Hotel and Conference Centre in Southwestern Ontario. Here you will find a complete spectrum of first class accommodations and Conference, Meeting and Banquet facilities. At the heart is the spectacular atrium, a multi-tiered oasis of natural beauty under a retractable glass canopy. Be transported to a year round tropical paradise where the sun glistens off the sparkling blue waters of the award winning swimming pool. The Best Western Plus Lamplighter Inn & Conference Centre also sets high standards in room appointments, focusing on flexibility and comfort. Choose from Executive Suites, traditional bedrooms, or romantic retreats with a double Jacuzzi and cozy gas fireplace. ... more   less 
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Also Known As:
Best Western Plus Lamplighter Inn And Conference Centre Hotel London
Best Western Lamplighter Hotel
Best Western London
London Best Western
Best Western Plus Lamplighter Inn & Conference Centre London, Ontario

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