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Best Western Plus Lamplighter Inn & Conference Centre
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Reviews (1,225)
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958 - 963 of 1,225 reviews
Reviewed 27 January 2014

Clean rooms, friendly staff and the pool is wonderful....close to the hospital for convenience monthly..excellent meals at the restaurant and easily access without leaving the hotel..my first choice to stay in London Ont...:-)

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
Thank Theresa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 31 January 2014

We love that we are your first choice when you stay in London! Thank you very much for saying so on TripAdvisor, we greatly appreciate your comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 January 2014

Stayed here to visit family, and used a free night voucher that was about to expire.

Check in was quick, helpful and friendly. My king room was upgraded to a king suite with an atrium view.

Room was spotlessly clean and easy to access. the living area was comfortable with several upholstered pieces, a desk and chair and a television on the wall. This area accommodated my visitors quite comfortably.

The bedroom was small but pleasant, with sliding doors leading to a balcony with chairs that overlooked the atrium. Had a great sleep on a very plush bed.

Bath had a separate tub and walk-in shower.

I found the pool a bit difficult to access from the north wing of the building. I couldn't find any signage directing me, and ended up going past the sign-in station for a conference that was happening that day.

However, the pool itself was warm, inviting, large, and the pool towels were generously sized.

All in, a highly recommended Best Western.

Room Tip: Get a room facing the atrium.
  • Stayed: January 2014, travelled solo
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Thank GWMtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 31 January 2014

Thank you so much for this great review and recommendation of the Best Western PLUS Lamplighter Inn! We are thrilled to hear that you were impressed with our hotel and enjoyed our amenities. We hope to welcome you back again!

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Reviewed 20 January 2014

If you stay at the BW Plus Lamplighter Inn in London ON, and you are visiting a family member at Victoria Hospital, know there is a special rate. Also, although it is a "Plus" hotel, there is no complimentary breakfast, but the restaurant is nice. Lastly, get a breakdown of the daily rates before you book as there are some fluctuations depending on which days you stay.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 30 January 2014

Thank you for posting this review of our hotel. We are happy to hear that you liked our restaurant! We do indeed offer a discounted rate to guests who are in town to visit the hospital, and we also are the only hotel in London that offers a complimentary shuttle to and from the hospital to our guests with doctor’s appointments. Our rates do sometimes fluctuate based on our business levels, and our reservations agents will provide a stay breakdown if this is the case. Thank you again for taking the time to review our hotel!

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Reviewed 20 January 2014

I came here on a conference so I suppose its only to be expected that I got a boring conference hotel with non charm and little appeal, architecture awful, food bland, service standards low, all inadequate here, the only thing I enjoyed was leaving

  • Stayed: October 2013, travelled on business
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Thank jcoop67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 31 January 2014

Please accept our thanks for taking the time to review your experience. We are surprised to hear that you found our hotel to be boring and inadequate. It is unusual for our guests to feel this way about our property given the uniqueness of our amenities, including our tropical atrium setting, award winning pool, our waterslide as well as our restaurant and lounge. I am very sorry this was not to your liking. We hope that if you return we will be able to deliver a more enjoyable experience.

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Reviewed 18 January 2014

This is a very well managed property with a very friendly professional staff. The pool area is a gem. The restaurant has a good menu with specials. We had the family style all you can eat ribs. The rooms are large and we enjoyed the jacuzzi tub and over-size shower.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Best Western
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Public Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 30 January 2014

Thank you Tom, we are very appreciative that you took the time to write such a nice review of our hotel! We are happy to hear that you enjoyed the menu in Shelly’s Tap & Grill and our pool area! We hope you will return soon!

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