We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Best Western Plus Lamplighter Inn & Conference Centre
Ranked #2 of 41 Hotels in London
Certificate of Excellence
Reviewed 2 June 2014

Enjoyed 2 nts at the Lamplighter Inn, close to restaurants, shopping and downtown. Has an amazing restuarant attached Shelleys, awesome breakfast deal Monday - Saturday. The waterslide kept the kids busy for hours.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank 552christinap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 9 June 2014

Thank you so much for this review! We are thrilled to hear that you found our location to be central and convenient and that you enjoyed our Wake-Up breakfast special in Shelly’s! We hope you and the kids will return soon to have more fun on the waterslide!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,160)
Traveller rating
Traveller type
Time of year
Language

843 - 849 of 1,160 reviews

Reviewed 28 May 2014

This hotel was very clean and so were the rooms. Our children loved the indoor pool and waterslide. Front desk attendants were very friendly and helpful. The restaurant had very tasty food. We had a very pleasant stay and would recommend this hotel /Inn to our friends and family.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank bewittchedtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 29 May 2014

We certainly appreciate you posting your review. Thank you for your kind comments on our staff, facilities, food and cleanliness! We are pleased that you were able to enjoy a pleasant family experience at our hotel! We look forward to the next visit from you and your family!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

I stayed here with my husband for one night recently while in London for an event,
It is a large hotel with a rather confusing hotel. I have stayed in a lot of places and this one was really difficult to figure out! As others have mentioned the pool area is amazing and I do wish we'd been there long enough to use it.
The room was quite nice...quiet and the bed was comfortable.
The only real negatives for us...the room we were given was on the first floor and over looked what seemed to be a service entrance/stairway. We had to keep the curtains closed all the time because whenever we opened them people were walking down the stairs looking in our open window! The lay out of the room, the bathroom is split up so the sink is basically IN the room (with the toilet and shower/tub behind a closed door). This is totally a personal preference (and likely not a big deal to a lot of people) but it is hard to get ready quietly in the morning with a layout like that (my husband was still sleeping). The AC was also VERY loud but never really seemed to cool the room down that much.
Last thing, we ordered room service for breakfast...when it arrived it was really cold. Also the carafe of tea tasted very strongly of coffee. Not a huge deal but, when you spend $40 on breakfast you kind of hope it's going to be good!
Overall I would recommend this property, especially if you are looking for a nice pool area!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank melmo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 29 May 2014

Thank you very much for posting your review. We are very happy that overall you would recommend our property. Our tropical atrium and pool is a very pleasant and popular feature of our hotel according to many.
I’m very sorry that you didn’t care for the layout of your guest room. We do have several different room types at our hotel with some variables to layout so next visit please ask when you reserve what your options are. It isn’t clear what the location of your room was but I think the stairs you are referring to may have been a stairway to access our swimming pool. There are no service entrances that are visible to any guest room window. I’m sorry that your HVAC was not functioning up to standards. I hope you notified Guest Services that they were able to do something to make you more comfortable. Typically if a location of a particular room is not to your liking there are often other options. Now that you have been here once don’t hesitate to request another option next time.
I’m terribly sorry about your room service experience. Your comments have been passed onto the restaurant manager for review. I hope you mentioned something while you were here though that we were able to fix the problem or at least adjust your bill.
Thank you again for taking the time to post your comments. We look forward to welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

We attended a banquet on May 24th 2014 In The Oak Room
We Did Not Stay There As We Live Close By
The Staff and Service Was Excellent
The Meal Was Excellent
All The Facilities Were Nice And Clean, Pool Area, Lobby and Washrooms
Lots Of Parking
Also a short drive North of the 401
Friends who stayed there said the same about the rooms nice and clean and cleaning staff did a excellent job in looking after the rooms

Room Tip: We did not need a room as we live close by
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
1  Thank Retired2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 29 May 2014

Thank you for taking the time to post the review of your experience at our hotel! Although you didn’t stay here we are so happy that the reviews from friends who did were so positive. Thank you for your compliments on our staff, food, service and facilities! We so appreciate you taking the time to let others know of your positive visit to the Best Western Plus Lamplighter Inn!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Traveled with work for an event in London. Lovely hotel. Clean.
Friendly staff throughout hotel. LOVED sitting by the pool. Great open air concept in pool area. Lots of on site parking. Did not eat at hotel so cannot comment on food, but over my experience was great.
Although - I stayed in a room with "tempurpedic" mattresses and I didn't enjoy the quality of the mattress.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Molly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 29 May 2014

Thank you for posting your review on Trip Advisor. We certainly appreciate your comments. We are pleased that you enjoyed the cleanliness of our hotel and the friendly staff! Sorry that you did not have a chance to dine in Shelly’s Tap & Grill but that is something that you can do next time you visit us! The Tempurpedic beds are located in one particular wing of our hotel as an option for those that love them. We have other mattresses throughout the hotel for those that do not care for Tempurpedic. Thank you again for your kind review. We look forward to welcoming you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

Our room at the BW Lamplighter Inn was comfortable. The spa in the middle of the hotel was a nice touch. However, it was difficult to find our way to the front desk and entrance. It's a maze! Overall, our stay was very pleasant.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank caf49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 29 May 2014

We are so pleased that you enjoyed your stay at our hotel. I’m sorry that you had some difficulty finding your way around though. Once you walk around a bit and see that the hotel is built like a horse shoe with the Tropical Atrium in the center of it all direction becomes a little easier. We are happy that overall you enjoyed your experience. Please come back a visit again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 May 2014

we had a family night here after an adventure on the tree top trekking course at Boler Mountain, just 15 minutes away. the entire family loved this hotel; we booked online directly with the hotel and selected the family package. everything was great; easy check in, friendly staff and the pool/atrium area is amazing; worth the money for a room with a balcony facing the atrium. room was clean, comfortable and modern. we will definitely come again when we are in the London area.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with Best Western
1  Thank happytrails040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fanofhotel, Guest Relations Manager at Best Western Plus Lamplighter Inn & Conference Centre, responded to this reviewResponded 29 May 2014

Thank you very much for taking the time to post your review. We are thrilled that you enjoyed your visit to our hotel! It was great that you were able to enjoy a positive family experience both at Boler Mountain and at our hotel. We look forward to welcoming you back any time!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Westminster
Hampton Inn by Hilton London
Show Prices
Show Prices
Show Prices
Central London
Delta Hotels by Marriott London Armouries
Idlewyld Inn & Spa
#1 of 41 in London
350 reviews
Hotel Metro
#3 of 41 in London
491 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Lamplighter Inn & Conference Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Lamplighter Inn & Conference Centre

Address: 591 Wellington Rd, London, Ontario N6C 4R3, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in London
#3 Romantic Hotel in London
#6 Business Hotel in London
Price Range: £78 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Lamplighter Inn & Conference Centre 3*
Number of rooms: 172
Official Description (provided by the hotel):
The Best Western Plus Lamplighter Inn is unequivocally the finest Hotel and Conference Centre in Southwestern Ontario. Here you will find a complete spectrum of first class accommodations and Conference, Meeting and Banquet facilities. At the heart is the spectacular atrium, a multi-tiered oasis of natural beauty under a retractable glass canopy. Be transported to a year round tropical paradise where the sun glistens off the sparkling blue waters of the award winning swimming pool. The Best Western Plus Lamplighter Inn & Conference Centre also sets high standards in room appointments, focusing on flexibility and comfort. Choose from Executive Suites, traditional bedrooms, or romantic retreats with a double Jacuzzi and cozy gas fireplace. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), TripOnline SA, Expedia, Evoline ltd, HotelsClick, Ebookers, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Best Western Plus Lamplighter Inn & Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Lamplighter Inn And Conference Centre Hotel London
Best Western Lamplighter Hotel
Best Western London
London Best Western
Best Western Plus Lamplighter Inn & Conference Centre London, Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing