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“Beautiful renos, great buffet”

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Four Points by Sheraton London
Ranked #4 of 41 Hotels in London
Certificate of Excellence
Reviewed 5 March 2014 via mobile

I had the pleasure of staying at this hotel again after about one year. The staff were friendly and my room was brand new. The bed was great. The food at the breakfast buffet also great. The lunch for our event was good. There were a few stale buns. Dinner was excellent. It's too bad the sauna was not on. By the time they're done the renos this place will be one to stay at while in London for sure. Its easy to get to and White Oaks Mall is across the street.

Stayed: March 2014, travelled on business
2  Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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461 - 467 of 638 reviews

Reviewed 2 March 2014

Wonderful service! Rooms are clean, updated and well maintained! Food was excellent! Stayed here with a group of 25 teenage athletes and appreciated the flexibility of the staff to adjust to our changing schedules. Our banquet captain, Farshad, provided excellent customer service. Highly recommend staying here.

  • Stayed: February 2014, travelled on business
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2  Thank Julie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

Had to find a place to stay on Thursday night as we got stuck in London due to a power outage. The renovations look very nice, elegant and clean. The rooms are nicely decorated and appointed. Two minor things, food in restaurant and room service was only average (spaghetti dinner came with a somewhat stale store bought garlic stick), and the in-room heater was as loud as a jet taking off when it came on. That said, staff were all very nice, and it was very clean.

  • Stayed: February 2014, travelled on business
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3  Thank ONTfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2014

Stayed here for a hockey tournament with 15 year olds over weekend in January. Loved this hotel, stayed in the updated wing and the rooms were great. Enjoyed the bar in the evening and eating at the restaurant for Sunday brunch was really nice. Good food and great service. The pool was clean. I would stay again.

  • Stayed: January 2014, travelled with family
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2  Thank dpope4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie K, Guest Relations Manager at Four Points by Sheraton London, responded to this reviewResponded 18 February 2014

Thank you for taking the time to leave us a review in regards to your recent stay. Four Points by Sheraton London proudly welcomes hockey teams to our hotel. We are thrilled to hear that you were able to enjoy our amenities such as the lounge and swimming pool. If your travels bring you to London in the future, we would love to welcome you back again.

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Reviewed 10 February 2014

I often stay in this hotel for overnight business trips in the London area. Convenient, clean, large suits and a handy café/pub in the lobby for business meetings. Free parking, free wifi and a Globe and Mail make this hotel a good value on the road.

  • Stayed: January 2014, travelled on business
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2  Thank JLVDelta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamie K, Guest Relations Manager at Four Points by Sheraton London, responded to this reviewResponded 18 February 2014

Thank you for your loyalty to Four Points by Sheraton London. Our team values our guests who stay with us time after time. Looking forward to welcoming you back in the future.

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Reviewed 28 January 2014

This place is the absolute worst place in london to stay at. Unless you like being treated poorly

We stayed here 7 days

When we got there they put us in the middle of a minor hockey league tournament the kids were going hard in the hallways and the staff of the hotel said oh well

Than on the monday we woke up to construction right next to us, so i went out for a cigarette and the const worker was out there too he told usw that the hotel was told not to put anyone in that wing....we complained and the front desk staff said oh well, they didnt even bother offer to move us

Room Tip: Stay away this place is a joke
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  • Stayed: December 2013, travelled as a couple
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2  Thank DCaron901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nikki_Por, Guest Relations Manager at Four Points by Sheraton London, responded to this reviewResponded 24 February 2014

Thank you for your feedback regarding your recent stay with us. When caring guests take the time to let us know that we have fallen short of expectations, we know that we have to try harder. We sincerely regret the inconveniences that you faced during your stay and hope that you would give us another opportunity to showcase our newly renovated rooms and suites. As with the brand new product offering, additional training for all our frontline service associates is being implemented with a focus on connecting with our guests. As a valued guest, we would encourage you to visit our website to keep you updated on the progress of our renovations. We look forward to welcoming you back to our hotel if your travel plans bring you to London, Ontario and give you every assurance that you will have an enjoyable stay with us.

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Reviewed 13 January 2014

Stayed for two nights - night staff were friendly and welcoming. Room was recently renovated. Fresh and relaxing decor. Starbucks coffee in the lobby. Great cable/movie options. In room coffee (mediocre), refrigerator (old salad found in there), but pleasing and very comfortable room. Staff did not offer me the 20% discount for the buffet because I used points. White Oaks Centre across the street and big box stores all around. A few minutes north of the 401 on Wellington, about 5-6 km from downtown London and about 10 km from University of Western Ontario - all of which worked well for me. LOTS of kids running around the hotel because of hockey tournaments but noise was not an issue.

  • Stayed: January 2014, travelled with family
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4  Thank afh-Toronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton London

Address: 1150 Wellington Rd, London, Ontario N6E 1M3, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in London
#11 Romantic Hotel in London
#11 Family Hotel in London
Price Range: £75 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton London 3*
Number of rooms: 180
Official Description (provided by the hotel):
With a large variety of guest rooms and over 18,000 square feet of meeting space, our hotel is the ideal place to stay for both business or leisure. Our unique location puts you within minutes of downtown, the 401 and across from White Oaks Mall. Enjoy a fresh meal at Vic's On Wellington or a Best Brew at Bentley's Lounge and take advantage of our on-site fitness centre and indoor heated pool. ... more   less 
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Also Known As:
Four Points By Sheraton London Hotel London
4 Points By Sheraton London
Sheraton London
Four Points London
London Four Points
London Sheraton
Four Points By Sheraton London Ontario

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