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“Good place to stay” 5 of 5 bubbles
Review of Quality Suites London

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Quality Suites London
Ranked #19 of 41 Hotels in London
Sudbury, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good place to stay”
5 of 5 bubbles Reviewed 30 April 2013

Have stayed several times here and never been disappointed. The location is almost right across the street from the White Oaks Mall and there are plenty of choices for restaurants and take out places within a minute or so of walking. The breakfasts have been upgraded since last year and now include sausage patties and cooked egg rounds like you find in Mkmuffins and the like. Tried the waffle machine for the first time and it was delicious. The beds really are quite comfortable and the place was clean. The suites are great. I haven't stayed anywhere else with suites so can't really compare to other chains. It would be nice if they provided a bit of outdoor seating. There is a barbecue outside on a grass strip but I don't know if it is the Hotel's or the restaurant's next door.

  • Stayed April 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JBURGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberley K, General Manager at Quality Suites London, responded to this review, 6 May 2013
At the Quality Suites London, we aim to provide a comfortable "home base" for your travels. Our new, complimentary hot breakfast has plenty of options to start your day, whether your morning tastes run to sweet or savoury.

The barbecue you noticed is indeed ours, and is for guest use. Now that the weather's turning sunny, we'll be setting up outdoor seating, including a picnic table. We encourage our guests to ask at the Front Desk about reserving the grill for some sizzling summer eats!

Thank you for your comments! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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301 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Leamington, Canada
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 22 April 2013

We reviewed hotels in London Ontario looking for a suite and compared it to the rest on line. This was the best priced and not a dump. We had a little trouble finding it as we drove up Wellington. It was a block away but when we found it we were very surprised. The check in staff was very pleasant. Our room was clean, spacious and comfortable. Very happy with our choice and a block away from Whiteoaks Mall. Many restaurants were also a block away. We would definitely return next time we are in London even for overnight, again.

  • Stayed April 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kimberley K, General Manager at Quality Suites London, responded to this review, 26 April 2013
Located at the south end of London, with plenty of fine shopping and dining choices within easy walking distance, the Quality Suites London is perfectly situated for overnight, weekend, or extended-stay visits. Our spacious suites give you a quiet, comfortable home base from which to make the most of your time in the city!

Thank you for staying with us! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waterloo, Ontario, Canada
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 19 March 2013

I stayed here in last week in March 2013 during the World Figure Skating Championships. My room was very, very comfortable. The room was clean and spacious with two TV's. I loved the french doors to the bedroom, the kitchen table, and the huge bathroom. The daily housekeeping was exceptionally well done. Breakfast was good because there was a wide variety of hot and cold foods. I enjoyed the coffee and cookies in the lobby. I had a great stay at this hotel.

  • Stayed March 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityisbest, General Manager at Quality Suites London, responded to this review, 27 March 2013
Guest rooms at the Quality Suites London are designed for comfort: our spacious, well-furnished suites separate bedroom from living room so that guests in each area may enjoy peace, quiet, and privacy on their own schedules. Even if your roommates want to get up early, you can still sleep in!

Thank you for choosing us! We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Springville, New York
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 16 March 2013

I stayed here in March during the World Figure Skating Championships. The rooms are terrific! Clean and spacious. I loved how I could close the french doors in bedroom so I didn't hear hallway noises. Staff is nice. Stairwell are bright and unscary! Breakfast food was excellent. Cookies in lobby are a treat, so is the good coffee.
Only negatives are minor: the plastic tableware in breakfast is atrocious; so cheap, there are better ones out there; also the hotel was packed and getting breakfast and finding somewhere to sit was a challenge. They should consider opening one of the meeting rooms when it is so packed. Providing more trays would help also, so you could carry breakfast back to room . Lighting in the corridors could be brighter. No vending machines? I had to go out for a soda and chips??? One last item, why are there no tissue boxes in bathroom?

  • Stayed March 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank auntjane43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityisbest, General Manager at Quality Suites London, responded to this review, 27 March 2013
London is becoming quite the destination for sporting events and concerts; here at the Quality Suites, we're committed to providing visitors to the city with clean, comfortable, no-fuss accommodations that are convenient to whatever activity is on your schedule.

Thanks for staying with us! We've taken note of your comments, and will work hard to make sure your next stay is even better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario's Highlands, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 22 February 2013

Not a hotel I usually stay at, but my regular one was full and I got a good deal, I must admit I didnt expect much but was pleasantly surprised. I had a king suite for a good deal, and the room was just as nice as my more expensive hotel. In fact a little nicer than one hotel with more stars. My room was really clean, I couldnt see anything that was overlooked, very roomy, very comfortable, nice tv. There was free parking, and Ill find out how the free breakfast is tomorrow, but Id definately stay here again. Friendly staff. I couldnt figure out the in room movie and staff offered to come to my room and show me.
Very nice

Room Tip: King suite is very nice
See more room tips
  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityisbest, General Manager at Quality Suites London, responded to this review, 7 March 2013
We're pleased to have exceeded your expectations! At the Quality Suites London--with our friendly, award-winning staff, clean and comfortable rooms, and numerous complimentary amenities, including hot breakfast, parking, and wireless internet--we certainly make every effort to become travellers' first choice in accommodations.

Thanks for giving us a chance! We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Canada
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 18 February 2013

I travel to London frequently and stay overnight occasionally, usually at Quality Suites. It's close enough to 401 to be easily accessible but not so close that traffic noise is an issue.

The rooms (suites) are large and well laid out. A suite with a king bed is usually $95-$110.

Some of the couches and chairs are getting a bit tired but it appears they are being updated, slowly. On my last stay, in January, the CRT TV in the bedroom had been replaced by a flat screen. The TV in the sitting are was still a CRT and the sofa-bed was still an old style couch.

Parking is sometimes an issue. When the hotel is full, it's impossible to park near a door. There is plenty of parking in the rear lot, and there is a door at the rear of the building, but the neighbouring properties are commercial/industrial and the front desk clerk always warns guests: "do not leave anything valuable in your car overnight".

A morning newspaper is usually provided. The breakfast "buffet" selection, although limited, is more than adequate and the food is always good. The attendants are pleasant and keep the breakfast room clean and tidy.

The front desk clerks are friendly and professional.

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank elqrijghpiqerhvgier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityisbest, General Manager at Quality Suites London, responded to this review, 21 February 2013
At the Quality Suites London--located proximate to the 401 as well as many fine shopping centres and restaurants--we aim to welcome our business travellers with a quiet, comfortable space in which to work and rest as needed. To that end, we are indeed in the process of upgrading certain of our furnishings and decor; we hope you'll like what you see as our efforts proceed!

Thank you for choosing us! We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kitchener
Level Contributor
99 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed 11 February 2013

We stayed at this hotel as we were in town for a hockey tournament.

We were given a suite with a King bed in one room and a pull out couch in the living room, asking and getting a roll away bed was not a problem. All in all the room was very comfortable and roomy. It had a fridge and microwave as well as a dining room table. Internet was complimentary and worked well. The included breakfast buffet was excellent and much more than I expected. The staff were very friendly and accommodating.

All in all I would rate this hotel very highly... It was comfortable, roomy, and clean.

  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jayawayfromhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
qualityisbest, General Manager at Quality Suites London, responded to this review, 21 February 2013
Thank you for staying with us! Whether you're visiting as a family attending a sports tournament or as a lone business traveller, the Quality Suites London makes every effort to make your stay a good one. Our spacious suites give you plenty of room to rest and relax overnight, and our full hot breakfast will start your day off right.

We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Suites London

Property: Quality Suites London
Address: 1120 Dearness Dr., London, Ontario N6E 1N9, Canada
Phone Number:
Region: Canada > Ontario > London > Westminster
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#12 Business Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Suites London 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Welcome to the Quality Suites London! We are conveniently located near such great local attractions as White Oaks Mall, Budweiser Gardens, and Storybook Gardens. Bright, spacious, and tastefully appointed two-room suites provide convenience and relaxation. Living rooms are furnished with a sofa sleeper, cable television, and dining/work table. Featuring either one king bed or two double beds, a second television, en-suite bathroom and vanity area. ... more   less 
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Also Known As:
Quality Suites London Hotel London
Quality Inn London
Quality Hotel London
Quality Suites London Ontario

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