We stayed here for a conference happening at Western University, and booked several rooms to accommodate the out-of-town delegates.
Pros: The staff were very friendly. The rooms were all suites, with a sitting area, powder room, and comfortable beds. Fridge, microwave, and bar sink in suite were very handy. The location of the hotel was walking distance to several good restaurants and nightlife. A bus stop to Western was available around the corner from Jack Astor's.
Cons: The room keys demagnetized every time they came within 1 metre of a cellphone or magnet (i.e.: a purse or jacket clasp). We were locked out of our room almost every time we tried to go into it, and had to have new room keys made. Additionally, remaking one room key meant that all the other room keys would no longer work. The hotel needs to figure this out.
The continental breakfast was very meager, monotonous, and lacking. The coffee was sludge, the eggs were slimy, and the fruit selection was very limited.
Linen service was horrible. Every single day we had to request extra towels; there were four of us booked to stay in the room and the maids consistently left only two towels. Even after picking up four towels, they would still only replace with two towels.
Other issues that arose were a fire alarm sounding at 3 am, without any sort of explanation or apology from the staff, and excessive noise in the hallways. Additionally, there was a lot of damage to the door in the powder room when we arrived, which the hotel attempted to blame and charge us for.
- Official Description (provided by the hotel):
- Station Park All Suite Hotel is located in London Ontario's premier shopping district Richmond Row. All suites feature Kuerig coffee makers, mini fridges, microwaves, two flat screen televisions, hair dryers, iron and ironing board. Station Park All Suite Hotel is walking distance to fine shopping and dining. ... more less
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- Also Known As:
- Stationpark All Hotel London
- StationPark All Suite Hotel London, Ontario