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“Very nice hotel”

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Delta Hotels by Marriott London Armouries
Ranked #7 of 41 Hotels in London
Certificate of Excellence
ontario
Level Contributor
115 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“Very nice hotel”
Reviewed 18 June 2012

Stopped in for a night, check in was fast, room clean and spacious. Used the valet parking and that was a adventure to get my car back. Was told 15 mins, waited 25 or 30, no car, they "forgot", my words. I heard the front desk radio my name to the valet, but the valet said they did not get it. Another in my party had to look 45 mins for his car, valet miss placed it.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank pokher_ace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luvsdelta, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, 19 June 2012
Dear pokher_ac,
Thank you for taking a moment to tell us about your stay. I'm sorry we didn't fully meet your expectations due to the delay both you and your friends experienced in retrieving your car. This is not our standard and I've address the situation with our Bell Captain and Valet team. They are aware of the importance of proper communication with the front desk and monitoring the calls closely to ensure no requests are missed. Again, my sincere apologies for the wait time. I am however glad to hear the rest of your stay went well and I look forward to welcoming you back the next time your travels take you through London!
Kindest Regards
Pamela N.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
  • English first
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  • German first
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English first
Ontario, Canada
Level Contributor
314 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 624 helpful votes
Reviewed 12 June 2012

Stayed in a King Club Floor room which was perfectly clean and well stocked with amenties, towels, etc. Delta Priviledge for Plat + benefits were meet with an appropriate upgrade and a nice comp cheese tray that evening. Room service was prompt and food at a proper temperature when it arrived.

Two things stand out for this Delta location.

1) 1st Class service from the valet to front desk to everyone I make contact with. Everyone has a genuine premium service attitude from check-in to check-out which really makes for a pleasant stay.

2) Club Lounge is a real treat. Staff always do extra to ensure you enjoy the facility. Comp adult beverages and hot/cold h'orderves 4:30-7 pm weekdays add great value to your stay and a time to unwind after a long day.

Request: It would be nice if there was a room rate with the $20 valet parking rolled into it. Sometimes easier for expenses to have it showing that way.

Room Tip: Although rooms on the lower floors are historic with an antique theme they do allow a lot of street...
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank TM643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luvsdelta, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, 19 June 2012
Dear T M,
Thank you for taking a moment to write a review. Your experience is what we aim to provide every guest who walks through our doors and I have to agree that taking advantage of the Signature Club room is always the best option! The private lounge with the cocktail hour each night and breakfast each morning is a great way to unwind after a day of meetings or start the day off right before conquering the world!
Thank you for your suggestion regarding a Room Rate that includes Valet parking. We are always looking for ways to make things more cost effective for our business travelers and we will certainly look into seeing if setting up a package rate is possible.
I truly look forward to welcoming you back here to the Delta London Armouries Hotel.
Kindest Regards
Pamela N.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 June 2012

I recently stayed at the Delta Armouries Hotel in London, Ontario for 3 nights while attending a conference at the convention centre. I stay at Delta and other hotels while travelling for business and also while on vacation, but this truly was the best stay I have had at a Delta Hotel and the best stay I have had at a hotel in a long, long time.The hotel itself is not brand new, but looks nice and first impressions are important.

My room was clean, small little fridge for convenience and easy connection for the high speed wireless internet which is not always the case. Bathroom was clean and spotless, hairdryer and toiletries for convenience. I had to use the iron, and acutally found a hotel room with an iron that works and does not drip and sputter all over your clothes.

Had dinner in the restaurant, good meal, delivered quickly and tasted great. All the staff were friendly and accomodating right from the staff at the front desk to my housekeeper, Patricia. My room was quiet, the bed very comfortable and would stay again in a heart beat. Very short walk to the convention centre so I appreciated this.

Room Tip: I had a room with 2 queen beds, more than enough room for 2 people - faced onto the side street and...
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank FreeHoliday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luvsdelta, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, 19 June 2012
Dear FreeHoliday,
Thank you for taking a moment to share your experience. I'm delighted to hear that not only did you enjoy your stay but we've made the top of your list as the best EVER! WOW, what an honour. We make it our goal to exceed each and every guest’s expectations and deliver a memorable stay that will keep you coming back. I'm so happy you had ca chance to experience just that and we'll be sure to give Patricia an extra pat on the back for a job well done.
I certainly look forward you welcoming you back in the near future!
Kindest Regards
Pamela N.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampshire Illinois
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 June 2012

The Delta provides an attractive, spacious room with the most comfortable bed in which I have ever slept and multiple pillows for each person. The bathroom had tub and shower, was clean, and well-appointed, although grout was a little discolored. The building is an interesting architectural adaptation of a historic building, creating dramatic interiors. It offers great views, a glass elevator, and a beautiful indoor pool ( although I didn't use it). The staff was efficient, friendly and knowledgeable regarding the history of the building. We got a great price on our rooms on a weekend; we have paid more for Super 8 on occasion. The restaurant breakfasts were good, but for the price paid, should have been outstanding.

  • Stayed May 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank toadkeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luvsdelta, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, 7 June 2012
Dear toadkeep,
Thank you for sharing your experience and we are delighted to have had you as a guest here at the Delta London Armouries Hotel! Your stay is what we strive to deliver to every guest who walks through our doors. Our unique mix of history and hospitality along with our friendly team allows us to make sure our guests have the most enjoyable stay.
I look forward to welcoming you and your family back in the near future!
Kindest Regards
Pamela N.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 May 2012

My reservation was handled in a professional way. The agent on the front desk was very pleasent and helpful. Bellman was courteous. My room was spacious and there were extra towels. I had dinner in the hotel and the service and food was exceptional!!

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank laggero1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luvsdelta, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, 24 May 2012
Dear laggero1,
Thank you for your glowing review!! Your experience is what we aim to provide each and every one of the travelers we welcome through our doors, perfect from start to finish. Our team is ready and willing to do whatever it takes to make sure you fully enjoy your time with us here at the Delta London Armouries as well as you time in the Forest City. I truly look forward to welcoming you back in the near future!
Kindest Regards
Pamela N.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
62 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 May 2012

The Delta room are an odd shape, but quite large. Express check-in was good, no complaints. Had the hot breakfast buffet, a little pricey but very good selection. No complains would stay here again.

  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank casper-sk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luvsdelta, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, 24 May 2012
Dear casper-sk,
Thank you for taking a moment to tell us about your stay. Our unique building has allowed us to maintain some of the History of the original Armoury while still providing all the modern comforts of home. I'm glad you enjoyed the spaciousness of our guest rooms. We try to cater to all price points with all our menu offerings in the Armouries Grille restaurant. The Buffet has both full and continental options available for guests who might be a bit budget conscious or in a hurry to start their day.
I'm delighted to hear that over all you enjoyed your stay and I certainly look forward to welcoming you back in the near future!
Kindest Regards
Pamela N.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 May 2012

A rather unique layout of a hotel. Pleasant staff and spacious, clean rooms, with great views if you are on a higher floor. I felt the bathroom could have been better. Room service good but a bit expensive. Free wifi with a stable signal. A nice touch is the small shop just off the main lobby--there are other corner stores within a very short walking distance, as well as a limited-hours Tim Hortons.

Room Tip: A room on a higher floor provide nice views.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JamesArabiaFelix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
luvsdelta, Guest Relations Manager at Delta Hotels by Marriott London Armouries, responded to this review, 24 May 2012
Dear JamesArabiaFelix,
Thank you for your review! I'm delighted to hear how much you enjoyed your stay and had a chance to take in all our unique historical building has to offer. Our Gift shop carries almost everything a traveller may need if forgotten at home and a selection of souvenirs to commemorate the trip. Being in the heart of Downtown London allows our guests to be within walking distance to many shops, restaurant and your right, the all important Tim Hortons!
Thank you once again for taking a moment to share your experience and I look forward to welcoming you back here in the near future!
Kindest Regards
Pamela N.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott London Armouries

Property: Delta Hotels by Marriott London Armouries
Address: 325 Dundas St, London, Ontario N6B 1T9, Canada
Region: Canada > Ontario > London > Central London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in London
#7 Family Hotel in London
#10 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Delta Hotels by Marriott London Armouries 4*
Number of rooms: 246
Official Description (provided by the hotel):
Delta Hotels by Marriott London Armouries features 246 rooms with luxurious pillow top mattresses, white striped bedding, plush duvet, designer cummerbund and accent pillows. A work desk, complimentary high speed internet and a full range of amenities help to ensure a luxurious and productive stay. For the traveler wishing luxurious comfort, the hotel offers a Signature Club level with upgraded amenities, complimentary continental breakfast, evening hors d'oeuvres in a private lounge. The Delta London Armouries also features several specialty suites located in the historic section of the hotel. Recreation Our recreational facilities are perfect for unwinding after a long day. Enjoy our indoor pool, and whirlpool in a beautiful atrium setting. Dining Enjoy London's Best Sunday Brunch or our Prime Rib Buffet in the Armouries Grille Restaurant. Seasonal specials and a full a la carte menu will ensure an exquisite dining experience. Lounge The Cantata Lounge crowns the top of one of our live atriums in the heart of our historical building. Relax in the comfortable atmosphere with friends, watch the big game or don't miss an episode of your favourite show on our 52in LCD TVs. Meetings Delta London Armouries offers first class facilities in a historical setting with flexible packages and exceptional service to ensure your next event exceeds your expectation. For your convenience the London Convention Centre is within walking distance. Weddings Let us help you plan the perfect wedding. With such a unique venue and personal attention to every detail, the Delta London Armouries Hotel has everything you need in one location. Great Entertainment From London Knights Hockey to Concerts, Live Shows and events at one of the many venues including Budweiser Gardens, Centennial Hall, Western Fair and Grand Theatre are in close proximity to the hotel. We have affordable packages for everything you'll want to see and do. ... more   less 
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Also Known As:
Delta London Armouries Hotel London
Delta Hotel London
London Delta
Delta Hotels By Marriott London Armouries Ontario

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