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“Nicest Room and Hotel We've Ever Stayed In!! Simply Luxurious!!!”

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Residence Inn London Downtown
Ranked #18 of 41 Hotels in London
Certificate of Excellence
Reviewed 3 September 2013

We stayed for 2 nights in July 2013, with a ball hockey team playing a tournament in London, Ontario. From the moment we walked into the hotel, we were totally impressed at how clean the lobby was, how professional and friendly the staff were, and how luxurious the lobby area was. We arrived at our hotel early, after driving a little over 2 hours, and we were totally please and greatful that out room was ready early and were able to check in early.
The hotel room showed even better than the lobby. It was huge, with a seperate bedroom (with king size bed), a huge kitchen area, with a full size fridge and an ice maker in the freezer, a stove top, microwave, pots, dishes and utensiles, a dining area with a huge dining table with room for 4 to eat, a great business desk, as well as a sitting area with a pull out couch for more sleeping room. There was also two large HD flat screen TV's (one in the sitting room and the bedroom) and free WiFi was included in the room.
We, our team, were also allowed to use the outside patio, with a huge gas BBQ, to have a team gathering one of the nights. The breakfast buffet, included with our room price, had tons of choices, from eggs, bacon, sausage, cereal, fruit, waffles and even more.
The hotel does not have a pool, but have an arrangement with the YMCA, which is just around the block and only takes about 5 mins to walk to from the hotel. You just have to pick up a pass from the front desk to gain free access to the YMCA, which has a huge olympic size pool.
The hotel does have on-site parking, which I believe you have to pay for, but was included with our room, as a bonus, with our entire team staying at the hotel. There was limited parking outside the hotel, but did have undergound parking with card access, using your room key. If you did have an oversized truck or SUV, you would have to park ouside, and with limited outside parking, you had to park across the street at an office building.

Room Tip: We noticed that many rooms had pets, indicated by a sign on the door, saying pets inside room and so...
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  • Stayed: July 2013, travelled with family
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Thank travel_guru_r_us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this reviewResponded 3 September 2013

Dear Travel Guru R Us,

What an amazing review, I will be sure to share with our staff your comments. I hope that you enjoyed your time here in London and had fun at your Ball Hockey Tournament. Thank you again for this review and we look forward to seeing back in London next summer.

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215 - 221 of 335 reviews

Reviewed 31 August 2013

King size bed in a bedroom, full kitchen, dining/living area, two large screen tvs, excellent staff, who gave us directions, let us check-in early as we were going to a surprise party, called a cab for us, and genuinely seemed to care about the guests...seldom seen in a hotel these days, and it was still less money than the old rundown inn we stayed at the night before. This was our first stay in a Residence Inn, but I will look for one of these whenever we travel in the future.

  • Stayed: August 2013, travelled as a couple
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Thank 23_countries_so_far
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this reviewResponded 3 September 2013

Dear 23_Countries,

Thank you for this great review! I am glad to hear that your first experience with a Residence Inn by Marriott was at our hotel. We take great pride in serving our guests everyday and we are happy to hear that we exceeded your expectations during your stay.

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Reviewed 30 August 2013

We stayed for 1 night at the Residence Inn London - from the staff to the room, this was a great option during a long road trip from Boston to Madison, WI. We picked London since it was approximately halfway between Boston and Madison. Check in was quick and easy. We stayed in a 2 BR suite, which was VERY spacious, spotlessly clean and quiet. Very comfortable beds. Hotel staff were so helpful in helping us find a local Chinese place that delivered. Parking is on site, either in a surface lot or in the garage. We will definitely stay here again!

  • Stayed: August 2013, travelled with family
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Thank ZurichDiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this reviewResponded 3 September 2013

Dear Zurichdiver,

I am glad to hear that we met your expectations during your stay. I hope that the rest of your trip to Madison WI was a success! I will share with our staff your great review and we look forward to seeing you next summer.

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Reviewed 27 August 2013

Just a one-night stay with the family, but the hotel served us perfectly for what we needed. Even though I was staying on award night with a 1-BR suite, they upgraded us (on request) to 2 king beds, which was a great benefit. Plenty of space and a huge kitchen. Spotless room and very friendly staff, too.

We wish we could have purchased a bottle of wine at The Market for our evening enjoyment, but I suspect this is due to Canadian laws, rather than hotel policy.

Morning breakfast was exactly what was expected having stayed at Residence Inns before. It was a bit chaotic, but that was a function of the number of guests. The staff did a fine job keeping up with the masses.

It was also nice to have underground, secured parking with direct elevator access. Yes, it's $12 a day but the convenience and security is worth it.

All in all, it was a great stay and we'd definitely come back again to stay when traveling to London.

  • Stayed: August 2013, travelled with family
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Thank Auston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this reviewResponded 30 August 2013

Dear Auston,

I will be sure to share with our staff your great comments on this review! Thank you for choosing our hotel during your stay here in London.

We look forward to serving you and your family again the next time you are in town!

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Reviewed 27 August 2013 via mobile

Very clean my children and I had lots of room in this apartment like hotel. Everything in the room was nice and clean. Having a seperate room for kids helped for sleeping as well as 2 tv's and full kitchen. I didnt love the breakfast but my kids did. Overall great stay

  • Stayed: August 2013
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1  Thank CRBP1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this reviewResponded 30 August 2013

Dear Char1234,

Thank you for this great review! You are absolutely right about our spacious suites. I hope that the next time you stay at our hotel, you find something that you enjoy for breakfast!

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Reviewed 25 August 2013

This Marriott hotel in London, Ontario, is among the very best I have had the pleasure of staying at.

The place is clean. They run a tight ship.

The staff is on the ball and is courteous.

The rooms are clean and nice. The food is good.

What can I say. This is a decent place to stay.

  • Stayed: July 2013, travelled with friends
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1  Thank davidg4568
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this reviewResponded 27 August 2013

Dear Davidg4568,

I want to thank you for this great review. We take great pride in taking care of our guests and I am glad to hear that we exceeded your expectations. I will share with our staff your great comments.

We look forward to serving you again the next time you are in London.

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Reviewed 18 August 2013

We had a pleasant stay here for three nights. It was comfortable, clean and convenient.
The staff were pleasant and courteous. If you need to be in or near downtown London, this
is the place to stay. The only negative from our point of view was the parking. It can be
difficult finding a space on the hotel entry level. There is a complimentary underground garage
on the premises but it is difficult to park an SUV in those spaces.

  • Stayed: August 2013, travelled with family
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1  Thank fredalynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this reviewResponded 20 August 2013

Dear Fredalynn,

Thank you for this review, You are absolutely right about our location and the value that we offer our guests here at the Residence Inn by Marriott London Downtown. I will be sure to share with our staff your great comments.

We look forward to serving you again in the future!

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Additional Information about Residence Inn London Downtown

Address: 383 Colborne Street, London, Ontario N6B 3P5, Canada
Region: Canada > Ontario > London > Central London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#9 Family Hotel in London
#9 Business Hotel in London
#12 Romantic Hotel in London
Price Range: £82 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn London Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Residence Inn London Downtown Hotel London
London Residence Inn
Residence Inn London Downtown Ontario

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