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“Great Service”
Review of Econo Lodge

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Econo Lodge
Ranked #25 of 41 Hotels in London
Toronto, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Service”
Reviewed 28 June 2011

This is a budget hotel that has great service. I stay here regularly when I'm in London on business. The staff are very friendly and helpful. The management treats me like I am a valued customer.

Stayed June 2011, travelled on business
3 Thank mberg101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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190 reviews from our community

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  • Sleep Quality
  • Location
  • Rooms
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  • Value
  • Cleanliness
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English first
Hamilton, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 April 2011

During our stay at econo lodge we were traveling with a group therefore were entitled to a "group discount." NOT a discount at all for their terrible services. The receptionists and manager could not speak English and had terrible customer service. Upon coming to check in they could not find the group we reserved with in their computer. While one person said rooms were available the other said there wasn't. Turns out they do not have a system that tells you who is in what room. Meanwhile our 4 year old son ended up getting into a bed at 12am because of their terrible management skills. The walls and floor were dirty, black hair found in the bed and noisy kids running up and down the halls. Not to mention the seedy strip club next door. Furthermore, we saw countless bums riffling through the dumpsters in the parking lots, I felt unsafe to leave my vehicle there. Also, wireless internet was terrible couldn't load a webpage unless you refreshed it 12 times, wouldn't even recommend it for business. TERRIBLE TERRIBLE service. The hotel 5 minutes down the street was a cheaper price and nicer staff and accommodation. DO NOT go there unless you are getting it for free

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8 Thank oneday19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Econo Lodge

Property: Econo Lodge
Address: 636 York St, London, Ontario N5W 2S7, Canada
Phone Number:
Region: Canada > Ontario > London
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#14 Business Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:2 star — Econo Lodge 2*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to Econo Lodge London, where we offer ideal accommodations for the cost-conscious consumer still in search of a “home away from home” brimming with unique appeal, distinguishing guest services and a dynamic environment in the heart of downtown London. No matter your reason for staying in London, be it business or pleasure, we provide a central location for all of your business and sightseeing needs. Above and beyond the complimentary continental breakfast we offer every morning, we are also pleased to provide the daily newspaper at the foot of your door at no additional cost. ... more   less 
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Also Known As:
Econo Hotel London
Econo Lodge London, Ontario
London Econo Lodge

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