On a recent ground level stay, I woke up early to ants on the floor and a bug on my pillow. When I complained to the front desk I was upgraded to a better room on a higher floor. I subsequently asked to be credited for my first night due to the upset and inconvenience and was declined by the Manager. I was told these are 'little surprises' that should be expected, since the property backs onto a wooded area. How sad is that?
If you value a commitment to service, this place is not for you.
- Official Description (provided by the hotel):
- Boutique Hotel located in North London. All hotel rooms include complimentary continental breakfast, wireless internet, and ample parking. This hotel is within walking distance to University of Western Ontario, LHSC, & University Hospital. The Windermere Manor is a ten minute drive to Downtown London. Local attractions close by also include Budweiser Gardens and Western Fair District. Onsite fine dining restaurant; Restaurant Ninety One; available for breakfast, lunch, and dinner. On site Conference Center offering a variety of banquet rooms ranging from 8 to 120 guests with on site catering. ... more less
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- Also Known As:
- Windermere Manor London
- Windermere Manor Hotel & Conference Centre London, Ontario