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“Thank You” 5 of 5 bubbles
Review of Homewood Suites by Hilton London Ontario

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Homewood Suites by Hilton London Ontario
Ranked #2 of 41 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Weagamow Lake, Ont
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Thank You”
5 of 5 bubbles Reviewed 22 August 2012

During a summer which saw us travel 13000 KMs in Ontario and Michigan this hotel stands out as the absolute best. We even had our son and his family with us for part of the stay and did not seem crowded. We stayed here three separate times over the summer and will absolutely be back when we return to the area. The rooms were very comfortable and quiet. The food was great and the staff were the best. Our best hotel stay bar none.

Room Tip: Stayed in different areas and they are all excellent
See more room tips
  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GLarsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 29 August 2012
Dear GLarsh
Thank you for taking the time to write such a wonderful review about your stays this past summer at the Homewood Suites by Hilton London. We are happy to hear that each visit was a special one and that you were able to share the experience with your family. The staff here is always here to help as we want everyone to feel as if they are at home while staying with us.
We all look forward to seeing you again the next time you find yourself travelling to London, Ontario.
Sincerely,
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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669 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Kingston, Canada
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 13 August 2012

I stay here once or twice a week and the service is second to none. I enjoy the property, amenitites and the staff. The hotel is conveniently located and close to lots of restaurants, shopping and the 401. The rooms are spacious and have an apartment feel as opposed to a hotel feel.

  • Stayed August 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mattypats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 15 August 2012
Dear Mattypats,

Thank you so much for taking the time to leave a complimentary review on your stay at the Homewood Suites by Hilton London.

We are pleased you find our spacious well equipped suites to be comfortable. Providing every guest with a great stay is our goal each and every time so it is great to hear our staff is treating you well. They will be happy to hear this does not go unnoticed.

Again thank you for posting your comments about your stay with us and we look forward to having you stay with us again.

Sincerely,

Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Ontario
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 12 August 2012

I can't say that I'm that much of a world traveler but I've been to a fair share of hotels over the years and this one is by far one of the best I've stayed in. We booked a king suite for our family of three and we were very impressed when we entered our room. There was more than enough space to move around and it was clean and neatly decorated. Beyond the king bed and pull out sofa bed, there was a large bathroom and kitchen area. There was a full size fridge, hot plate, microwave and dishes/cutlery. They even give you microwave popcorn! There's also a dishwasher with complimentary soap. Very impressive.

The bed, pillows and linens were clean and comfy and the hotel was very quiet, though it's possible we were on a partly populated floor (we never saw anyone in the halls during our stay). The shower stall was roomy enough for two and the water pressure decent, which is rare in most hotels. Our stay included a self-serve breakfast that included hot food items like eggs, hash browns and oatmeal. Staff were constantly on hand to keep the area tidy and the food flowing.

What impresses me the most about this place, beyond the above mentioned amenities, are the added features: they have a putting green out front and provide you with putters; there is a courtyard in the centre of the property where you can use a barbecue (they provide you with utensils) or shoot some hoops on a small basketball court. I didn't use any of these but clearly the place is more than just your average hotel; it's definitely family friendly. My only knock against the place was the chlorine level in the pool, but that seems to be consistent with most hotel pools. The water temp was mild and the deck area was clean.

I'm still stunned by what we got for $118 (CAA rate). In a day and age where you're nickel and dimed for every little add-on, it was nice to not pay for parking, or breakfast or Internet service. We used to make the Lamplighter our hotel of choice when in London but this will be our new stay place in the future.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Canada27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 15 August 2012
Dear Canada27,

Thank you so much for your wonderful review regarding your recent stay at the Homewood Suites by Hilton London. We appreciate your feedback and are very glad you enjoyed your stay with our hotel.

We aim to provide all the comforts of home and more to our guests. We do pride ourselves on the family friendly atmosphere and our staff also wants to ensure your family has the best stay possible.

We are glad you were able to enjoy our spacious suites and some of our complimentary amenities such as the swimming pool, buffet breakfast, internet and parking. Hopefully during your next stay you can enjoy a bit more of what the Homewood Suites can offer such as the putting green or outdoor courtyard with BBQ and basketball court.

Thank you again for staying with us and we look forward to seeing you on your next visit to London!

Sincerely,

Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario Canada
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 bubbles Reviewed 6 August 2012

Attended a Toronto Blue Jay camp in London for 4 days with two 10 year old boys. The room was perfect. Two queens in a separate room with door. Two tvs one in the bedroom and one in the living room area. Individual thermostats in the two separate areas. People had mentioned that they didn't like the bathroom for privacy - the toilet and shower is closed in a room - the sink and mirror is open to the bedroom. I found it handy. If someone was in the shower I could still brush my teeth.... Kitchen comes fully equipped so no need to bring anything. Breakfast in the morning had lots to choose from. Monday to Thursday they also serve a free dinner. The one night we went down it was meatballs in gravy, mashed potatoes, steamed veggies and salad. The menu for those nights is on the front of the room fridges. Swimming pool and hot tub enjoyed every night - pool is small it would be hard to do laps. Small but really nice work out room - great equipment and they even had free weights. Off the pool area is a patio, barbecues and a one on one basketball court (ball at the front desk). In the front of the hotel a golf green with three holes - putters and balls (at the front desk.) Room was cleaned daily and service was very quick. I never waited in a line. Will be using this hotel again in the near future. This would be a great place for business, family, friends and solo travelers. Great location - stores, restaurants, coffee shop..... within a two minute drive. Hotel to downtown 5-10 minute drive. Right off the highway. Best of all heard no noise in our room! Slept great!

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank daydayday0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 7 August 2012
Dear daydayday0
Thank you for your wonderful review on the Homewood Suites by Hilton London. We are very pleased to hear that you and your family thoroughly enjoyed your with us. We are all happy to hear that you were able to take advantage of our many hotel amenities and features. It is with these value added amenities that help us stand apart from other hotels. Weather traveling solo or as a family we want to ensure that each stay is great one.
Thank you for selecting us as your place to stay and we look forward to seeing you again in the future.
Sincerely,
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 4 August 2012

We got a king room suite w/sofa bed for the kids. The room was very nicely decorated & came with a full kitchen, dining area, living room area & bedroom. Bed & pillows were so comfortable. Only complaint was the sofa bed. The kids felt the springs in the mattress. The hotel front desk was very nice & helpful. The kids enjoyed the putt golf in front & the basketball court in the back of the hotel. They offered a full breakfast which was good w/plenty of seating. We will definitely stay at Homewood Suites in the future.

  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 7 August 2012
Dear BobM
Thank you for taking the time to write a review on the Homewood Suites by Hilton London. We always like to hear any feedback we can from our guests. We are happy to hear that you enjoyed your spacious room equipped with furnishings for an enjoyable stay. We are also happy to hear that you were able to enjoy many of the hotels unique amenities.
We are happy to hear that you will continue to make the Homewood Suites by Hilton your home away from home while you are visiting London.
Sincerely,
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Canada
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 25 July 2012

I stayed on a Sunday night with a friend, her mother and her brother. We had a suite with two beds and a pull out bed for her brother. The pull out bed was not comfortable and was not clean.There was a big stain on the bedding which was not very good. As far as for the bathroom, there is no privacy because there is only one door closing where the toilet and the shower is. There is no door closing off the sink area from the bedroom. The sink vanity is to high not very good for short people. We would not stay there again because of the privacy issue.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 26 July 2012
Dear Donna S

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience.

We hope you will consider staying with us in the future.

Sincerely
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Apex, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 July 2012

We stayed in a king suite for an entire week. The Homewood Suites London made our trip easy and relaxing. The room was well laid out and the full fridge and kitchen area were great. The breakfast was good quality with something for everyone. The dinner reception was very good food, we had dinner at the hotel 3 nights. Wednesday even had complementary Molson Canadian and wine - not sure if that happens every week. The staff at breakfast and dinner is very helpful and quick to help if you make a request of them - even pouring another groggy, caffeine needy guest a cup of coffee out of the brewer before the pot was ready to be placed out at the breakfast area. The pool is small, but it was the highlight of the trip for our youngest daughter. This was an excellent stay and I would recommend the hotel to any traveler.

If I have to pick out minor issues, our first night the hard flooring in the kitchen area seemed to have a sticky spot and we only received 3 towels most nights for our family of 4. These were easy to fix - floor cleaned by first day maid service and towels always gladly provided by the front desk.

Room Tip: If traveling as a family definitely get a suite with a door to the bedroom.
See more room tips
  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JonC1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 26 July 2012
Dear JonC1973

Thank you for taking the time to write a review on the Homewood Suites by Hilton London. We appreciate your feedback. We are glad to hear that you enjoyed your stay with us and that you found our spacious well equipped suites to be comfortable. We are happy to hear you were able to take advantage of a value added amenities such as the hot buffet breakfast and evening dinner reception. I am also glad to hear that the staff was helpful during your stay.

Once again, thank you and we look forward to seeing you on your next stay to London.

Sincerely,
Christina Dale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton London Ontario

Property: Homewood Suites by Hilton London Ontario
Address: 45 Bessemer Rd, London, Ontario N6E 0A2, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in London
#2 Romantic Hotel in London
#3 Green Hotel in London
#5 Business Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Homewood Suites by Hilton London Ontario 3*
Number of rooms: 106
Official Description (provided by the hotel):
Brilliantly situated in the heart of London's Business District, the Homewood Suites by Hilton® London Ontario hotel provides prime accommodations for anyone traveling to Ontario for business or for pleasure. Business travelers have easy access to local businesses. Our Homewood Suites in London, Ontario hotel features 106 spacious suites. These generous rooms are equally suitable for both work and leisure activities, so if you're looking for temporary housing or corporate housing in London, Ontario, you've come to the right place. ... more   less 
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Hotel London
Homewood Suites London
Homewood London
London Homewood Suites
Homewood Suites By Hilton London Ontario

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