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Homewood Suites by Hilton London Ontario
Ranked #2 of 41 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Markham
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good Bang For Your Buck.”
5 of 5 bubbles Reviewed 30 September 2013

This is a very clean , quiet hotel . Make sure , however , that you are not put on the same floor as any sports teams , such as "ankle biting tiny hockey players" , excited to be away from home for a tournament. My room was clean , comfortable , and fairly priced ; due to the group rate our leader was able to obtain.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Adalyn2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 16 October 2013
Dear Adalyn2013
Thank you for taking the time to write a review on the Homewood Suites by Hilton London. It is good to hear that you enjoyed your overall stay with us. We always want out guests to feel at home when staying with us.
Thank you once again and we look forward to seeing you again the next time you are in London.
Sincerely,
Christina Dale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

680 reviews from our community

Traveller rating
    459
    167
    32
    9
    13
See reviews for
282
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168
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 29 September 2013

I just returned from three days at the Homewood. The staff was amazing and so eager to please. The rooms were very clean, large and comfortable. The small kitchen was well stocked and perfect for longer stays. I are at the small restaurant every day and despite its small size they had a very good selection. They never ran out of food even though our group were big eaters. They had a small pool, workout room, basketball court and Internet cafe.

The staff was so professional and friendly doing their best to make everything perfect it was hard to find anything that was not immediately dealt with.

Great hotel with even better staff with an amazing price.

Jim Hunter

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Secretsquirrel002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 16 October 2013
Dear secretsquirrel002
Thank you for taking the time to write such a great review on the Homewood Suites by Hilton London. We are glad to hear you had a great experience from the great staff to the comfortable suites. We are also glad to hear you were able to enjoy our many great value added amenities such as the breakfast, pool, and fitness room and basketball court. I will be sure to share your comments with the staff.
Thank you once again and we look forward to seeing you again the next time you are in London.
Sincerely,
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wichita, United States
1 review
4 of 5 bubbles Reviewed 21 September 2013

Overall a very nice hotel, but the extra $50 charge for our cat was too much. A little more attention to detail in the room before arrival and the staff would have noticed the burned out lights and non functioning TV remote. If you are not travelling with pets a nice place and decent value.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Timothy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 24 September 2013
Dear Timothy A
Thank you for taking the time to share your feedback on your most recent stay at the Homewood Suites by Hilton London. I am glad to hear that you enjoyed your overall stay with us. I will be taking your comments and concerns regarding our pet charges and policies to the management team for review to see how we can improve our guest experience.
Thank you once again for your feedback and we look forward to seeing you again the next time you are in London.
Sincerely,
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
153 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 19 September 2013

We had the opportunity to stay at the hotel last Saturday. The room was very nice and it was apparent that it it is a newer property. Many restaurants nearby. The breakfast was typical and nothing special. The sausage patties looked a little too light grey to be considered sausage..rather more of a "mystery meat!"

All in all, worthy of a return visit as long as the prices stay in check. I'd have to say that $179 a night on a weekend is rather high.

Nothing special for HHonors elites.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JetsForFunJourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 24 September 2013
Dear JetsForFunJourneys
Thank you for taking the time to write a review on the Homewood Suites by Hilton London. It is great to hear great feedback from a seasoned traveler such as yourself. I will be looking in the areas you addressed for concern for ways to continue to improve the guest experience.
Once again, thank you and we look forward to seeing you again on your next visit to London.
Sincerely,
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis, MO
Level Contributor
279 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
2 of 5 bubbles Reviewed 15 September 2013

It was a late Saturday night driving from the Canadian Open Old Time Fiddle Championship back to the U.S. and we needed a room. The folks at the Homewood Suites obliged. There were four of us in the suite--two in the bed and two on the pull-out sofa. Those in the bed slept well. I'm not sure how often the sofabed was used. We had to put on the sheets ourselves, and comfort was not taken into account during the design phase, to be sure.

The included breakfast in the morning was nearly abysmal. They were running out of pretty much everything. At one point, a woman came into the breakfast area with two small children, took one look at the empty stock, and headed back out. It being a weekend, and only 7:30 in the morning, there should have been plenty there.

The front desk staff were courteous. The breakfast staff were not.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank n2history
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 17 September 2013
Dear n2history
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize for our missteps in comfort and breakfast service. We will keep your comments in mind as we look towards future improvements and hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your satisfaction.
Sincerely,
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Owen Sound, Ontario, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 September 2013

Great value, clean, quiet, easy access to highway 401 and routes to university and hospital. Stayed here for medical appointments in London. Will do so again. Enjoyed the light supper, and breakfast included. Staff are exceptionally helpful.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank birders_2_62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 24 September 2013
Dear birders_2_62
Thank you for taking the time to write a review about your most recent stay at the Homewood Suites by Hilton London. We like to hear that the convenient amenities of the hotel contributed to a smooth visit while you were here for your medical appointments.
Thank you once again for your feedback and we look forward to seeing you again on your next visit.
Sincerely,
Christina Dale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carrying Place, Canada
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 September 2013

We stopped for one night at this hotel and it was a great experience! Great customer service, excellent facilities, and clean / spacious rooms. While there we also enjoyed the pool and fitness facilities which both were very nice. The location of the hotel is great - close to the highway, but also very close to many restaurants and the White Oaks mall. We were there on the Friday of Labour Day weekend and it was quite busy but it was a quiet, enjoyable experience. Well worth the money!

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 17 September 2013
Dear Laura M
We are glad to hear that during your short visit with us at the Homewood Suites by Hilton London you were able to enjoy as much of our amenities as possible which I am sure contributed to your great experience. Labour Day weekend is a busy time for London but glad to hear that even on a busy night the service and experience was top notch.
We look forward to seeing you again on your next visit to London.
Sincerely,
Christina Dale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton London Ontario

Property: Homewood Suites by Hilton London Ontario
Address: 45 Bessemer Rd, London, Ontario N6E 0A2, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in London
#2 Romantic Hotel in London
#3 Green Hotel in London
#5 Business Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Homewood Suites by Hilton London Ontario 3*
Number of rooms: 106
Official Description (provided by the hotel):
Brilliantly situated in the heart of London's Business District, the Homewood Suites by Hilton® London Ontario hotel provides prime accommodations for anyone traveling to Ontario for business or for pleasure. Business travelers have easy access to local businesses. Our Homewood Suites in London, Ontario hotel features 106 spacious suites. These generous rooms are equally suitable for both work and leisure activities, so if you're looking for temporary housing or corporate housing in London, Ontario, you've come to the right place. ... more   less 
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Hotel London
Homewood Suites London
Homewood London
London Homewood Suites
Homewood Suites By Hilton London Ontario

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