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“I always enjoy my stays at Homewood Suites”

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Homewood Suites by Hilton London Ontario
Ranked #2 of 41 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
A TripAdvisor Member
“I always enjoy my stays at Homewood Suites”
Reviewed 4 November 2013

We stay in many hotels during the winter, following our kids sports. Homewood Suites is our favorite hotel. The London hotel was clean with good service. The only problem we had was the speed of the internet was really slow. When I called the front desk they gave me a number for technical support which was not very helpful. Other than that, our stay was great!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 7 November 2013
Dear TripAdvisor Member
Thank you for sharing your most recent experience at the Homewood Suites by Hilton London. I am glad to hear that you can call Homewood Suites your home away from home when you are away travelling with your family. I am sorry that you had a issue with the speed of our internet. You will be glad to hear that we are currently looking at ways to improve the service and speed of the internet for our guests.
Thank you once again and we look forward to seeing you again upon your next visit to London.
Sincerely,
Christina Dale
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692 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ontario, Canada
Level Contributor
314 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 624 helpful votes
Reviewed 20 October 2013

Nice and clean Homewood Suites just off the 401 expressway. 1st stay here and Booked a base room as HH Diamond and given a nice upgrade to Jacuzzi suite. Pleased to say the room was very clean, well stocked, and quiet for a perfect business stay. Lots of parking so no issues there. No time for the complementary supper/breakfast but it looked good and the dining room are was full so I'd assume its good. Too far from downtown venues but a great location off the expressway and lots of other restaurants/shopping nearby.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TM643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 6 November 2013
Dear T M
Thank you for taking the time to write on review regarding your most recent stay at the Homewood Suites by Hilton London. I am glad to hear that you found our facilities enjoyable due to the many value added amenities as well as our clean spacious suites.
We look forward to seeing you again during your next stay in London.
Sincerely,
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Man, United Kingdom
Level Contributor
88 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 20 October 2013

Although I found the curtains pictured in the photo’s ghastly, I decided to choose Homewood over similar hotels nearby because of the kitchen facilities, the ipod radio (to connect mp3 and listen to my own music) and the fact that I could earn membership points.
Overall, the hotel is certainly not a bad choice. Facilities in the suite are very convenient such as own kitchen and dishwasher, extra tv in de bedroom, ipod player, and the bed is very comfortable. Breakfast is included in the rate, they have a small selection of groceries if you need some, and they have washing and drying facilities (not in the room though). Staff at the desk was very friendly.
But I found the interior design of the room very drab in regard of colours, and it feels like they asked somebody’s great great uncle to pick the décor. Nothing wrong with classic wooden furniture, but please please, a bit modern on the walls, curtains, carpet etc, at least colours that light up the room a bit. By the way, the curtains are ghastly in real life as well. I also was a bit worried by the 2 flies in the room, as there were no windows that could be openend. So where did the flies come from?
Fixed shower in the bathroom, shower is in the bath. But encountered that at a lot of Canadian hotels. And I prefer shower/bath gel over bar of soap.
There was some noise from neighbours upstairs, sounded like walking back and forth en opening and closing closets. Made me wonder whether sound insulation is sound proof. But could sleep fine.
The pool is very small, you cannot do laps in it.
Location; it is very close to several shopping malls, but it was my impression you had to drive there.

  • Stayed October 2013, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Kamante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 6 November 2013
Dear Kamante
Thank you for taking the time to write a review on the Homewood Suites by Hilton London. We are glad to hear that you overall enjoyed our spacious suites and the added amenities of the hotel. We are sorry that you did not like the s for the interior design of the rooms and I will be sure to take your comments regarding the décor to the proper team members for consideration for our next hotel refresh.
Once again, thank you for taking the time to write a review and we look forward to seeing you again on your next visit to London.
Sincerely,
Christina Dale
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A TripAdvisor Member
Reviewed 15 October 2013

This is the best Hotel in London. The rooms are large, fitness area is good, breakfast was excellent. I will always stay here while in London. Its easy to to from the hiway, yet there is no hiway noise

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 18 October 2013
Dear TripAdvisor Member
Thank you for taking the time to comment regarding your most recent stay at the Homewood Suites by Hilton London. We are all happy to hear you enjoy our spacious suites and added value amenities. Thank you for recognizing us as the best hotel to stay at in London and we look forward to seeing you again when you are in town.
Sincerely,
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 12 October 2013

We spent 4 nights at the Homewood Suites . Friendly staff, great service and very comfortable rooms.The breakfast was wonderful and amenities were more than I had expected for the money we paid. Will definitely go back.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 16 October 2013
Dear TripAdvisor Membor
Thank you for taking the time to complete your survey on the Homewood Suites by Hilton London. I am glad to hear that you your 4 night stay was enjoyable and that you and your family will stay with us again. We look forward to seeing you again.
Sincerely,
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leamington
2 reviews
Reviewed 11 October 2013

The room was beautiful and so big! The jacuzzi tub was comfortable and quiet. The bed comfortable. The only thing I would suggest is better pillows. Other than that no complaints. It was a quiet, peaceful get away.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Annie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 16 October 2013
Dear Annie L
Thank you for taking the time to write a review on the Homewood Suites by Hilton London. I am glad to hear that you enjoyed your stay with us, especially our King Jacuzzi Suites.
We look forward to seeing you again on your next visit to London
Sincerely,
Christina Dale
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ottawa, ontario
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 October 2013

We were in town for business and stayed here. This hotel is was a nice surprise. The rooms are large and clean, the staff is friendly. I would recommend to everyone. Its location is great. Near lots of restaurants and shopping. Thanks for a great weekend

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cyclemaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this review, 16 October 2013
Dear cyclemaster
Thank you for the high recommendation that you have stated with your review on Trip Advisor. I am glad to hear that your stay with us was good while you were travelling away from home on business. We hope that the next time you are in London you will stay with us once again.
Sincerely,
Christina Dale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton London Ontario

Property: Homewood Suites by Hilton London Ontario
Address: 45 Bessemer Rd, London, Ontario N6E 0A2, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in London
#2 Romantic Hotel in London
#3 Green Hotel in London
#5 Business Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Homewood Suites by Hilton London Ontario 3*
Number of rooms: 106
Official Description (provided by the hotel):
Brilliantly situated in the heart of London's Business District, the Homewood Suites by Hilton® London Ontario hotel provides prime accommodations for anyone traveling to Ontario for business or for pleasure. Business travelers have easy access to local businesses. Our Homewood Suites in London, Ontario hotel features 106 spacious suites. These generous rooms are equally suitable for both work and leisure activities, so if you're looking for temporary housing or corporate housing in London, Ontario, you've come to the right place. ... more   less 
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Also Known As:
Homewood Suites By Hilton Hotel London
Homewood Suites London
Homewood London
London Homewood Suites
Homewood Suites By Hilton London Ontario

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