Our suite was spacious, attractive and very clean. The kitchen is well equipped. The extra amenities (pool, fitness facility, breakfast) were all great. The hotel was very quiet - even accounting for a group of young hockey players being there for part of our stay. The hotel was very full and parking was an issue. We ended up parking at a neighbouring hotel which was not great given that the parking lots were very icy and we were mostly coming in quite late at night.
Kudos to the housekeeping staff who thoughtfully provided a vase when they noticed some bouquets my daughter had received were propped up in the ice bucket. Housekeeping is first rate - our room was always spotless. Thank you!
On the downside - our first night in the hotel was sleepless as the heating/air conditioning unit was so loud you couldn't even hear the TV over the noise. A call to the front desk only elicited the response that someone would look at it in the morning. So, no one slept on night one and no compensation of any sort was offered. After a long travel day, this was not a good start to our stay. Even after a repair from maintenance the next morning, the unit was still way too loud, so we requested a room change, and the next four nights were much better.More
- Free Wifi
- Free Parking