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“Convenient location, clean and quiet”

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Homewood Suites by Hilton London Ontario
Ranked #3 of 41 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Reviewed 23 February 2014

I will stay here again. Quiet comfortable rooms, nice included breakfast, clean facility, polite and helpful staff. I thought rates were a little bit on the high side but convenience took priority on this trip. The bed was a little soft but not unacceptable. The room had a fireplace but either it didn't work or was not obvious how it worked, I did not bother to ask as my stay was short.

Room Tip: No advice, my room was good
  • Stayed: February 2014, travelled solo
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Thank RoadWarrior47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this reviewResponded 27 February 2014

Dear RoadWarrior47
Thank you for taking the time to write a review on the Homewood Suites by Hilton London. I am glad to hear you enjoyed your stay for your clean and comfortable room to our many hotel amenities such as the complimentary breakfast.
It is great to hear that you will stay with us again upon your next visit to London.
Sincerely,
Christina Dale

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Reviews (743)
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538 - 544 of 743 reviews

Reviewed 23 February 2014

rooms were beautiful, breakfast delicious and staff are wonderful. only staying at the homewood from now on. the only thing i would change would be to offer more options for rooms with two queen beds.

  • Stayed: November 2013, travelled with friends
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1  Thank moe f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this reviewResponded 27 February 2014

Dear moe f
Thank you for your wonderful review. I am glad you were able to enjoy your stay with us at the Homewood Suites by Hilton and have now selected our hotel as the place to stay when you are visiting. Our rooms with two queen beds are popular, especially on the weekend, so if you do need a room try to reserve as early as possible.
We look forward to seeing you again on your next visit to London.
Sincerely,
Christina Dale

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Reviewed 9 February 2014

Boasting a prime location near the 401, the Homewood Suites was a hidden gem for my extended stay. I was spoiled with a home cooked meal for breakfast and supper with a wide range of refreshments including complimentary wine and beer once a week. The suites are modern with many amenities and very comfortable beds. The cleaning staff did a superb job keeping my room and hotel spotless even with guests tracking in snow and salt. After working all day, the hot tub and pool was a great place to relax and unwind. There was even a gym, putting green and a basketball court available for use! Everyday I was greeted by the staff who were very friendly and would go out of their way to ensure my stay was enjoyable. I would highly suggest this hotel to any traveler in the area.

  • Stayed: January 2014, travelled on business
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Thank SupremeBurger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this reviewResponded 25 February 2014

Dear SupremeBurger,

Thank you for your wonderful review of your stay with us at Homewood Suites by Hilton London. It’s always great to hear that the staff helped to make a stay more enjoyable whether it come from the quality of work in housekeeping or being greeted on your return from work before going for a soak in the hot tub or relaxing at the Welcome Home Reception.

Thank you again for the glowing recommendation and we look forward to seeing you on your next visit.

Sincerely,
Tamara Cuthbert
Guest Services Supervisor

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Reviewed 9 February 2014

Great hotel. Love the all the room amenities. Only downfall was the condition of the pullout sofa bed. Even my 9yr old said the floor would be more comfortable! Stayed for a hockey tournament and had a great stay.

  • Stayed: February 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Tracygreco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this reviewResponded 25 February 2014

Dear Member,

Thank you for your review regarding your recent stay at Homewood Suites by Hilton London. I’m glad to hear you and your family enjoyed everything we have to offer. As for the condition of the pull out bed, I will pass along your concerns to the appropriate managers so the issue can be looked into.

We look forward to seeing you on your next visit to London.

Sincerely,
Tamara Cuthbert
Guest Services Supervisor

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Reviewed 5 February 2014

excellent hotel and staff very helpful and professional. Our room could have been cleaned a little better than it was, but I would stay there again when I am in London. Food was excellent and it was nice to be able to visit with family at night over supper and breakfast in the morning. Loved the pool.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this reviewResponded 21 February 2014

Dear Pat M,

Thank you for taking the time to write a review for your most recent stay with us. It is always wonderful to hear about the staff assisting guests to make a stay more enjoyable. I’m also glad to hear you enjoyed your time with your family at the Suite Start breakfast and our Welcome Home Reception dinner. Both meals are perfect for catching up after a long day or for planning out that day.

Thank you once again and we look forward to seeing you on your next visit to London

Sincerely,
Tamara Cuthbert
Guest Services Supervisor

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Reviewed 4 February 2014

Our suite was spacious, attractive and very clean. The kitchen is well equipped. The extra amenities (pool, fitness facility, breakfast) were all great. The hotel was very quiet - even accounting for a group of young hockey players being there for part of our stay. The hotel was very full and parking was an issue. We ended up parking at a neighbouring hotel which was not great given that the parking lots were very icy and we were mostly coming in quite late at night.
Kudos to the housekeeping staff who thoughtfully provided a vase when they noticed some bouquets my daughter had received were propped up in the ice bucket. Housekeeping is first rate - our room was always spotless. Thank you!
On the downside - our first night in the hotel was sleepless as the heating/air conditioning unit was so loud you couldn't even hear the TV over the noise. A call to the front desk only elicited the response that someone would look at it in the morning. So, no one slept on night one and no compensation of any sort was offered. After a long travel day, this was not a good start to our stay. Even after a repair from maintenance the next morning, the unit was still way too loud, so we requested a room change, and the next four nights were much better.

Room Tip: Listen the heating/air conditioning unit when you first check in!
  • Stayed: February 2014, travelled with family
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Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this reviewResponded 11 February 2014

Dear Linda R
Thank you for taking the time to write a review on Trip Advisor regarding your most recent stay with us. I am glad to hear that you enjoyed your room and the additional amenities of the hotel. I have read your review to our staff and they were all happy to hear your comments. We were even able to identify the staff member you provided the vase for your flowers.
I am sorry to hear that the HVAC unit in your room was loud and contributed to a sleepless night. I would like to let you know that we are currently training all staff to be able to take a look at the units so they can assist while the maintenance department is off duty. We are also in the process of order new units to replace the loud ones.
With that correction and your wonderful comments regarding the hotel and staff we hope to see you again on your next visit to London.
Sincerely,
Christina Dale

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Reviewed 3 February 2014

Booked a suite for my daughter's 15th birthday party. The room was huge with two queen beds and a separate sitting room with a pullout for me. Had a full equipped kitchen with a microwave and full size fridge. The girls went swimming and hot tubing. Close to family restaurants. The girls had fun and had everything they could want. What a great place! Great value for the money, had five in the room, and still tons of space.

  • Stayed: February 2014, travelled with friends
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Thank lah_001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina D, General Manager at Homewood Suites by Hilton London Ontario, responded to this reviewResponded 9 February 2014

Dear lah_001,

Thank you for your great review. We loving seeing families and friends get together for special occasions and we’re always happy to be a part of the celebrations.

We look forward to hosting your next special event!

Sincerely,

Tamara Cuthbert
Guest Services Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton London Ontario

Address: 45 Bessemer Rd, London, Ontario N6E 0A2, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in London
#2 Romantic Hotel in London
#3 Green Hotel in London
#5 Business Hotel in London
Price Range: £76 - £136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton London Ontario 3*
Number of rooms: 106
Official Description (provided by the hotel):
Brilliantly situated in the heart of London's Business District, the Homewood Suites by Hilton® London Ontario hotel provides prime accommodations for anyone traveling to Ontario for business or for pleasure. Business travelers have easy access to local businesses. Our Homewood Suites in London, Ontario hotel features 106 spacious suites. These generous rooms are equally suitable for both work and leisure activities, so if you're looking for temporary housing or corporate housing in London, Ontario, you've come to the right place. ... more   less 
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Also Known As:
Homewood Suites By Hilton Hotel London
Homewood Suites London
Homewood London
London Homewood Suites
Homewood Suites By Hilton London Ontario

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