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“New and spacious rooms”

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Staybridge Suites London
Ranked #14 of 41 Hotels in London
Certificate of Excellence
Barrie, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“New and spacious rooms”
5 of 5 bubbles Reviewed 3 September 2013 via mobile

Stayed a few times and never been disappointed. Having a kitchen with everything to cook saves money (table top burner available but no oven) nice big breakfast in morning. As well, they have a managers night appetizer/dinner which is great. Close to Timmies if you need a fix!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lobsterman55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review, 10 September 2013
Dear Lobsterman55,

Thank you for your comments, and for coming back to the Staybridge Suites London! I'm so happy to hear that your experiences with us have been consistently positive. I look forward to seeing you again on your next visit to London.

Yours in Hospitality,
Kimberley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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382 reviews from our community

Traveller rating
    213
    96
    39
    26
    8
See reviews for
139
67
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105
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Toronto, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 September 2013 via mobile

Stayed here for one night and I can't think of a single complaint. The room was spacious and clean, and the bed was very comfortable. The breakfast was fine, your typical hotel buffet with eggs, tater tots, and the rest.

Stayed August 2013, travelled as a couple
Helpful?
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review, 3 September 2013
Dear Jeff C,

Thank you for reviewing your time with us at the Staybridge Suites London. I'm pleased to hear that you enjoyed your stay--and especially so to hear that you found nothing wanting! Trouble-free accommodations are what everyone on my Guest Services team strives to provide; it's great to know when we achieve that goal.

Again, thank you for your comments. I hope we'll see you again on your next visit to London!

Yours in Hospitality,
Kimberley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brantford, Ontario, Canada
1 review
5 of 5 bubbles Reviewed 1 September 2013

never stayed in this hotel before and everything was great ! Only thing is they gave us a room right beside the main entrance and it was very loud but from what we heard it was sold out that night.Pleasant employees very welcoming and nice :)

  • Stayed August 2013, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review, 3 September 2013
Dear Laura C,

Thank you for commenting on your recent stay at the Staybridge Suites London. Labour Day Weekend is traditionally a busy time, with so many people trying to wring out their last, best drops of Summer; while I'm sorry for the noise, I'm glad to hear that the rest of your stay was to your satisfaction.

Again, thanks for your comments. I hope we'll see you again!

Yours in Hospitality,
Kimberley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrow, Canada
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 31 August 2013

Only stayed one night as we travelled through on business but it was a good experience. The room was very comfortable with all the conveniences that encouraged a longer stay! Staff was extremely helpful with directions and positive attitudes. Will stay again when I'm going through London.

Room Tip: Stay away from the elevators, higher is quietest.
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wixxON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review, 3 September 2013
Dear wixxON,

Thank you for taking a moment to share your thoughts on the Staybridge Suites London. I know how important a good night's rest can be for the business traveller; I'm happy to hear that you enjoyed your stay!

Again, thank you for commenting. I look forward to seeing you again on your next trip to London.

Yours in Hospitality,
Kimberley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
252 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed 26 August 2013

There was a refreshing change that breakfast was served on real china and cutlery rather than paper and plastic and you did not have to clear the table. The mornings that I eat breakfast early the supply was short and the staff did not seem to keep up, when I ate later this was no problem.
I have stayed at their smaller brother Candelwood suites and the main difference is the breakfast and the light clean ( bed making and emptying the rubbish). The kitchen is the same.
The room was very well appointed with sockets and lights.
The WIFI was not constant and the signal rose and fell but there was a LAN connection that I forgot to try, I only remembered when I thought of this review, so I do not know if this was better.

I would return here

  • Stayed August 2013, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1Bustrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review, 27 August 2013
Dear 1Bustrav,

Thank you for taking a moment to share your thoughts on the Staybridge Suites London. I consider the details of a guest's stay as important as the broad strokes; seemingly little things, like the type of cutlery and plates provided at mealtimes, can carry a great deal of weight. I was pleased to see you describe our amenities as a "refreshing change"!

Again, thank you for your review. I hope to see you again on your next visit to London.

Yours in Hospitality,
Kimberley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Innisfil, Canada
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 20 August 2013

This was an amazing hotel!!!! We had a party of 15 staying in London for the weekend and everyone was so pleased with the hotel we had selected for our stay. When we arrived most of us were early and all of our rooms were ready ahead of time. The staff from the front desk to the morning breakfast crew and those taking care of our rooms was second to none! We will be returning again next year and can't wait to spend our time there again. Great rooms, fantastic prices as the rooms made you feel like you were at home. The gas BBQ's out back with the patio and mini put green made a great Saturday night get together with all our friends. The friendly staff accommodated all of our needs and made it a great weekend. Thank you to everyone for such a great time.....Ask for Kendra she will make your stay a memorable one

Room Tip: With every room having a kitchen fully stocked with all the necessities you can't go wrong with...
See more room tips
  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leigh-ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review, 27 August 2013
Dear Leigh-ann S,

Thank you for reviewing your stay at the Staybridge Suites London! I'm so happy that you and the other members of your group enjoyed your time with us. Good value on a great stay is something everyone here works hard to provide for our guests; it's good to hear that Kendra and the rest of my Guest Services team helped to make your stay such a positive experience.

Again, thank you for your comments. I look forward to seeing you and the rest of your group again next year!

Yours in Hospitality,
Kimberley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TORONTO
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 13 August 2013

Had a very nice stay in this hotel. The staff was very friend. The room was very clean and nice ... there was a well-equipped kitchen that was very useful for us!
They served a pretty nice breakfast and they kept refilling things as an when they were getting over!
They had the typical hotel spread ... with eggs (fried) and sausage and potatoe patties and so on!!
Juice, tea coffe with cereal, fruit and yogurt and so on!!
the pool was very nice too and it was open until 11 which was neat !

Only thing which was kinda weird was there were two kitchen staff having an argument during the breakfast service inside the kitchen, and as guests it was kinda hard to ignore and mildly unpleasant!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Reenga M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgingthegap25, General Manager at Staybridge Suites London, responded to this review, 27 August 2013
Dear Reenga M,

Thank you for taking a moment to share your thoughts on the Staybridge Suites London. It's so good to hear that you were pleased by your accommodations, and the various amenities we offer.

I also appreciate hearing about the staff disagreement you overheard. My apologies for the disruption to your breakfast; I will be investigating this matter further.

Again, thank you for your comments. I hope to see you again on your next visit to London!

Yours in Hospitality,
Kimberley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites London

Property: Staybridge Suites London
Address: 824 Exeter Rd, London, Ontario N6E 1L5, Canada
Phone Number:
Region: Canada > Ontario > London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in London
#11 Family Hotel in London
#11 Business Hotel in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Staybridge Suites London 3*
Number of rooms: 117
Official Description (provided by the hotel):
The Staybridge Suites London Ontario is a member of IHG Rewards & the IHG family of brands. Staybridge Suites is ideally located near highways 402 & 401 and is a short 15 minute drive from the London International Airport. Staybridge offers near proximity to White Oaks Mall, Budweiser Gardens, John Labatt Brewery, Western Fair Raceway & Casino, London Health Sciences Center (LHSC), Story Book Gardens, University of Western Ontario (UWO) & Fanshawe College. The hotel is within a few minutes drive to major corporations such as General Motors (GM), Magna, Cami, Toyota, 3M, London Life, Great West Life, Ministry Offices, General Dynamics, KPMG, Dr. Oetker, Arvin Sango and Samsung. Staybridge offers apartment like suites with all the conveniences of home to suit your extended stay or short term hotel needs. Our studio, one-bedroom and two-bedroom suites all offer fully-equipped kitchens including a dishwasher, full size fridge and stove top, free wired and wireless Internet and direct dial phone number with personalized voicemail. Other features include complimentary wireless internet throughout the hotel, Business Center, free guest laundry facilities, 24 hour fitness room, theater room, indoor heated pool, meeting space, outdoor BBQ and putting green, free hot/cold breakfast buffet & evening Social dinners Mon-Thurs evenings. ... more   less 
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Also Known As:
Staybridge Suites London Hotel London
London Staybridge Suites
Staybridge Suites London Ontario

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