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“Great food, nice people, clean room...what more can you ask for?” 5 of 5 bubbles
Review of Holiday Inn Mississauga Toronto West

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Holiday Inn Mississauga Toronto West
Ranked #39 of 62 Hotels in Mississauga
dallas
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great food, nice people, clean room...what more can you ask for?”
5 of 5 bubbles Reviewed 2 October 2013

I checked in Sunday night and John at the front desk was awesome. He was friendly and happy...his attitude actually re-energized me after a full day of traveling. The hotel has a great charm and is incredibly clean. I stayed for three nights and every staff member I met along the way had a pleasant smile and greeting for me. The bed and sheets were so comfortable, my room was spotless! I slept really well!! Be sure to book meetings through Justyna and have Imad cook everything for you. They are an incredible team!! Gord, the GM, will always be walking around, checking in on all his guests to make sure everyone is comfortable. It's like a little family in this hotel, I'll be back as soon as I can! Thanks so much for a home away from home this week!!

Room Tip: The 6th floor is their executive floor but you've got to have status with the IHGRewards club. T...
See more room tips
  • Stayed September 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank happytraveler1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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123 reviews from our community

Traveller rating
    50
    38
    22
    7
    6
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29
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38
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Any
English first
Alabama
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 8 September 2013

Stayed here in August with my folks for a trip to Toronto. Excellent deal via Priceline.com for two nights. This was my third time overall staying at this property (if memory serves me right), and it does not disappoint.

Conveniently located off the 401, while it isn't near any major tourist attractions, it is near both the highway and the airport, plus it is near a lot of offices (which is probably why I am usually able to get a good deal here on weekends).

Rooms were clean, service was good. Staff was friendly. Nothing overall stood out about this hotel, good or bad. Reason it gets an excellent review is mainly due to the uneventful stay, and good service.

Only downside would be location if you stay here hoping to be near the attractions in Toronto, as the traffic on the 401 can be terrible, even on weekends.

  • Stayed August 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sxl95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 September 2013

I stayed at this property for one night night and had a pleasant stay. The staff was very nice. Te property itself is excellent. The staff upgraded my room due to Hotel Guest Memebr.

Overall it is a good experinece with this facility and its location is excellent , specialy if you are travelling on 401

  • Stayed October 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Bashih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 21 August 2013

We stayed over here as a group booking for a family wedding. The hotel is a long way from downtown Toronto and the highways and interstates around Toronto have the worst congestion I have ever experienced (worse than LA and NY). the reception staff were fine and our suite on the third floor clean and the beds very comfy. One of our party however had a suite on the 6th floor that smelt of smoke, was quite dark and felt in need of an upgrade. The sheets also had a bloodstain which is unacceptable and sheets that are stained should be discarded. Breakfast was not included and the buffet or hot breakfast was very limited and not worth the money. You can get Starbucks coffee at the bar and there is a small shop area for purchasing frozen food as there is a microwave in each room. But at a 100 dollars a night for 3 adults it was good value.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank arizona71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Mississauga Toronto West, responded to this review, 11 September 2013
Dear arizona71,

Thanks for taking the time to contribute your feedback, we are always eager to find out our guests opinion. We are happy to read that you like our hotel staff service. However, we are sorry one of your companions did not receive consistently good accommodations during their stay with us. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Thank you for your valued feedback. We will ensure your comments are passed onto our team who always strive to ensure our guests expectations are always exceeded.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 23 July 2013

I just completed a stay at this hotel. The hotel itself is clearly very old. They have done a good job trying to update it where they can but some things like the elevator and the ceiling in our room are clearly showing their age. However, all of the staff that I came in contact with were incredibly nice and helpful. They did have an airport shuttle to get us to and from the airport which was a nice amenity.

The rooms themselves were large and quite comfortable. It had a decent size mini-fridge and microwave which was fantastic! The closet was somewhat small but it didn't have a negative impact on our stay and is probably the reason that the room felt as spacious as it did. The WiFi internet was really slow at .65/.11 mbps download/upload speeds.

The hotel did have a pool, restaurant, & bar; none of which I had the opportunity to enjoy.

Room Tip: Lower floors are better considering how slow the elevator was.
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  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Drewby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Mississauga Toronto West, responded to this review, 12 August 2013
Dear Drewby,

Thank you very much for sharing your experience with us. We value your comments as they help us to improve our services and surpass the very high standards of service our guests expect.

I am disappointed to hear that we have left you with a less than memorable experience. I sincerely apologize for you didn't find our hotel to your liking. We always aim to provide the highest level of service and deliver the best accommodation and we deeply regret that we were not able to exceed or at least meet your expectations on this occasion.

The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Juan, Puerto Rico
Level Contributor
166 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 9 July 2013 via mobile

We stayed at this property for two nights and had a pleasant stay. The staff was very nice. Te property itself is not updated, but it did not hinder our use of the property. Our room smelled like cigarette smoke at times, despite the fat that this property in no-smoking. The continental breakfast needs more variety. it is one of the poorest selections we have ever seen in ages. A la carte breakfast was over priced, even after using a $5/pp less coupon. The a la carte breakfast itself was very good and service exceptional, but not for the price.

Stayed July 2013, travelled with family
Helpful?
1 Thank jabnolla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
194 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 bubbles Reviewed 23 June 2013

holiday inn quality: clean, basic, same everywhere in the world. No special facilities. Rather convenient to stay one night as start for a cross country trip. Far from the city center. Restaurant without culinary quality. You do not eat but feed yourself at a price.
Very clean.

  • Stayed June 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank albertbrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Mississauga Toronto West, responded to this review, 9 July 2013
Dear albertbrussels,

Thank you for providing us with a very considerate review and thank you for staying with us. I am delighted you have noticed the cleanliness of our hotel. However, It is unfortunate that the location of our hotel prevented you from fully enjoying your stay at the hotel. Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Janice A
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Mississauga Toronto West

Property: Holiday Inn Mississauga Toronto West
Address: 100 Britannia Road East, Mississauga, Ontario L4Z 2G1, Canada
Region: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #39 of 62 Hotels in Mississauga
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Mississauga Toronto West 3*
Number of rooms: 138
Official Description (provided by the hotel):
Our Mississauga Toronto West Hotel's Location is Ideal The Holiday Inn Mississauga Toronto West is ideally located in the heart of Mississauga's business district and close to area attractions in Mississauga, Ontario. Our award-winning hotel's personal and friendly service sets us apart from other Mississauga hotels. Savvy business travelers appreciate our free shuttle to the Toronto airport. Our hotel features 1,800 sq. ft. of space for corporate meetings or events. We're located near companies like ADP Inc., AMEC Inc., Bridgestone/Firestone, Dupont, General Electric, Oracle and many more. Leisure guests choose our West Toronto hotel's location for easy access to Square One, Dixie Outlet, and Sherway Gardens. Catch an event at the Hershey Centre, Iceland Centre, Playdium, the Living Arts Centre, or visit Canada's Wonderland and Wild Water Kingdom; they're easy to get to since we're just off Highway 401 in Mississauga, Ontario. Few West Toronto hotels can match our amenities. You can enjoy dining at our restaurant, relax in the lounge or workout in the well-equipped fitness centre. There's free high-speed Internet access in all our comfortable rooms. Whether in Mississauga and West Toronto on business or leisure, our Holiday Inn hotel will make your stay a pleasure. ... more   less 
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Also Known As:
Holiday Inn Mississauga Toronto West Hotel Mississauga
Mississauga Holiday Inn

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