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“excellent”

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Best Western Plus Toronto Airport Hotel
Ranked #15 of 60 Hotels in Mississauga
Muskoka District, Canada
Level Contributor
400 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
“excellent”
Reviewed 22 September 2013

This was our first time at this hotel
Very impressed with the check in process
we had booked a queen but were given a complimentary king suite with Jacuzzi
two phones, 2 stuffed chain, a table and a work desk. The room was huge
Breakfast was better than most
we will stay here again for sure

  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
Thank Joe_Ursano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSTorontoAirport, General Manager at Best Western Plus Toronto Airport Hotel, responded to this review, 23 September 2013
Thank you for taking the time to share your experience on Tripadvisor.

Your comments are very much appreciated and will be shared with all of our staff. We are particularly glad you enjoyed our Jaccuzzi Suite.

We appreciate the feedback and look forward to welcoming you again in the near future.

Regards,
Paul Takhar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (223)
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English first
Mississauga, Canada
1 review
Reviewed 22 September 2013

I have been staying at this hotel since August while in Mississauga on business. The rooms are excellent. They are very clean, and very comfortable. The staff have been amazing at accommodating everything that I've needed. I would definitely recommend this hotel to anyone requiring short term or long term accommodations.

  • Stayed August 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank Val V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSTorontoAirport, General Manager at Best Western Plus Toronto Airport Hotel, responded to this review, 23 September 2013
Thank you for taking the time to share your comments regarding your recent stay with us. We appreciate your comments.

We do hope will will stay with us in the future

Thank you

Paul Takhar General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2013

I stayed there one Friday night after late night flight. They block the Tripadvisor site from their internet access. Screen shot of block attached. Wonder why? Read on. The two beds were lumpy and uneven to the eye upon walking in the room (see pic) and just as lumpy to sleep on. The room was so overfull of oversized furniture it seemed like a storage room. Had to turn sideways to walk to the non-opening window. Best of all though, the toilet didn't work, at all. yes, really. Didn't figure that out until the morning. Bathroom was poorly remodeled (by hobbits?) and the drain pipe under the sink counter was exposed and it looked like yuck had escaped from the drain by all the ugly crusty drips all over pipes. (see pic). I got a 30% discount on stay ONLY after I overheard another person at front desk who was also complaining about his room get a discount, which was only offered to me after I asked for the discount he got. never again. don't trust those glowing recommendations on this site.

  • Stayed August 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank teller m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSTorontoAirport, General Manager at Best Western Plus Toronto Airport Hotel, responded to this review, 23 September 2013
Thank you for your review. I assure you, value all opinions & take them very seriously.

Allow me first to apologize for the fact that we have not provided you with the service that we generally pride ourselves in offering.

If you could please contact me directly via email at paul@bwtoronto.com to discuss your issues in detail I would more than appreciate that so we can resolve the issue to your satisfaction.

Regards,
Paul Takhar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
Reviewed 16 September 2013

Had an early morning flight for my mother out of Toronto Pearson airport, and the location was convenient. She enjoyed her stay. We had a slight mix-up with the dates, and Achel and the staff were extremely professional and courteous in sorting it out. I would definitely book it again, either or her or myself.

Stayed September 2013, travelled with family
Helpful?
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
3 reviews
Reviewed 16 September 2013

I have stayed at this hotel before, and will continue to use this hotel when in the west end of Toronto. The rooms are pleasant. The beds are very comfortable. The staff are professional and courteous. The Guest Services Manager has been especially personable during my several visits.

  • Stayed September 2013, travelled with friends
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Helpful?
Thank Richard N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitchener, Canada
Level Contributor
3 reviews
Reviewed 15 September 2013

This hotel greatly exceeded all expectations!! It was clean (without smelling of cleaning solutions), comfortable, staff was A1, and it had all of the comforts of home and more. The temperature was perfect and everything worked the way it should (appliances, etc.) I would have gladly stayed longer and would love to go back.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 975Heidi_V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2013

Room was very warm upon arrival and never did cool down to a comfortable temperature even after adjusting thermostat to 16C. Didn't use fridge in room which was a good thing because it didn't get all that cold either. Ten minute delay at check out because the computer needed to activate before I could get my bill. Not a bad place to stay. Overall an average experience.

  • Stayed September 2013, travelled solo
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Review collected in partnership with Best Western

Helpful?
Thank Marc L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Toronto Airport Hotel

Property: Best Western Plus Toronto Airport Hotel
Address: 5825 Dixie Rd, Mississauga, Ontario L4W 4V7, Canada
Phone Number:
Region: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Mississauga
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Toronto Airport Hotel 2.5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Best Western Mississauga
Best Western Hotel Mississauga

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