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“Great Stay” 4 of 5 bubbles
Review of BEST WESTERN PLUS Toronto Airport Hotel

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BEST WESTERN PLUS Toronto Airport Hotel
Ranked #15 of 62 Hotels in Mississauga
Dryden, ON
2 reviews
“Great Stay”
4 of 5 bubbles Reviewed 25 March 2014

We spent the night on as a stopover between flights. It was very close to the airport and a free shuttle service was provided. Although the lobby was under construction, everything was great. The staff were very friendly and we were upgraded to a luxury suite with a sauna. Too bad we didn't have more time to spend there.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank AcadiaMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,505 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Sarnia, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

we stayed here before leaving for vacation in the d.r. The hotel was very nice and staff were great. We had a problem with the booking because we were suppose to have room with leaving car there and they had no knowledge of leaving car. That was not their fault though as we had booked through hotels.com. the staff were great and they gave us the special rate and also upgraded our room, which they really didn't have to do.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Francois C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSTorontoAirport, Front Office Manager at BEST WESTERN PLUS Toronto Airport Hotel, responded to this review, 26 March 2014
Dear Guest,

Greetings from Best Western Plus Toronto Airport Hotel,

Thank you for your wonderful feedback and ratings on Tripadvisor. We are delighted that not only did we live up to your expectations, but exceeded it. Your comments and ratings will help us keep our spirits high and strive harder to provide seamless and intuitive service.

I have discussed your feedback in detail in an appropriate forum. The entire team Joins me in thanking you for your kind words and we look forward to have you staying with us soon.

Warm Regards

Achal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 March 2014

I stay at this Best Western all the time & the service is always great. From the airport shuttle service to front desk, it's always been a positive experience. The beds are great, rooms are complete with everything you need. Zoom rent-a-car is located right next door and offer the best deals in Toronto. I have my own sales agency, so cost is a big factor, add great service, and you have a go-to Hotel that you will use all the time. This one is mine, & I totally recommend it.
if there was anything I would have them change is that I like a hot tub that is really hot so that it forces me to get out after 15 mins, and the one here at the hotel is meant more for families with kids.

Room Tip: Stay there a few times for business then ask if you can get a good business rate. You'll want to...
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  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PeddlerOnTheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSTorontoAirport, Front Office Manager at BEST WESTERN PLUS Toronto Airport Hotel, responded to this review, 26 March 2014
Dear Guest,

Greetings from Best Western Plus Toronto Airport Hotel,

Thank you for your wonderful feedback and ratings on Tripadvisor. We are delighted that not only did we live up to your expectations, but exceeded it. Your comments and ratings will help us keep our spirits high and strive harder to provide seamless and intuitive service.

I have discussed your feedback in detail in an appropriate forum. The entire team Joins me in thanking you for your kind words and we look forward to have you staying with us soon.

Warm Regards

Achal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
niagara falls
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 23 March 2014

My son and I stayed here overnight for our departure the next day to Cuba. The Best Western is at a good location from the airport, I would recommend booking ahead for the best rate. They have a designated area for your vehicle. The rooms are clean and the beds comfortable. If you want to grab a bite to eat theres a Subway not even two minutes away.
You pre book your shuttle time when you check in. I really liked that because it could of been busy.
The shuttle service was excellent, and the driver friendly and efficient as were all employees.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank blaro2NiagaraFalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orillia, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 March 2014

Good clean rooms and friendly staff. Thanks for accommodating us with the great shuttle service. The shuttle is why we stayed there and were pleased with the service. We hardly waited at all!
Thanks to the staff member Ashal who answered my questions when I called!

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 72carolann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 23 March 2014

Website clearly advised the lobby was under renovations. I was travelling with my elderly Mom and the area was well supervised to make sure we were able to move through safely. Friendly, accommodating staff made our stay very comfortable. Reservations system for the shuttle allowed us to have a leisure breakfast before heading to the airport. Looking forward to seeing the completed renovation on our return visit.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Erin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatham, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 20 March 2014

They are doing major renovation at this place best wait till they are done.We went to used the pool and found two family's sitting by pool side having a full meal not very healthy.Told the guy's at the check in counter and they never went to look or investigate the problem Close to airport and all but not my kind of place to stay with kid's

  • Stayed March 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Phil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPLUSTorontoAirport, Front Office Manager at BEST WESTERN PLUS Toronto Airport Hotel, responded to this review, 22 March 2014
Dear Guest,
Greetings from Best Western Plus Toronto Airport Hotel.

We are very sorry for the inconvenience caused to you due to the renovations going on in the hotel. It has been our constant endeavor to provide our guests with world class services and to make their stay as comfortable as possible.We are upgrading our lobby to take it to an entirely different level and would love to have you with us again. We will be giving you a GRAND hotel next time when you come next, THAT'S OUR PROMISE.

Much as we strive to deliver an exceptional quality of service to all our guests, we regret that we have not been able to measure up to your expectations this time. I would like to assure you that this is a one off incidence and may I urge you to not let this be an indelible perception.

Security was sent immediately after you mention about the pool. We made sure the security was not compromised. Safety of our guests is our priority. We also requested them for the food too.

We remain firmly committed to the ethos and values of hospitality and customer centricity and in accordance, look forward to regaining faith and confidence in the brand and I hope will grant us an opportunity to serve you with renewed focus and enthusiasm.

Warm Regards

Achal
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Toronto Airport Hotel

Property: BEST WESTERN PLUS Toronto Airport Hotel
Address: 5825 Dixie Rd, Mississauga, Ontario L4W 4V7, Canada
Phone Number:
Region: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Mississauga
#17 Business Hotel in Mississauga
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN PLUS Toronto Airport Hotel 2.5*
Number of rooms: 164
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo and Travel Republic (UK) so you can book your BEST WESTERN PLUS Toronto Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mississauga
Best Western Hotel Mississauga

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