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Best Western Plus Toronto Airport Hotel
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Reviews (1,807)
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All reviewsshuttle servicedixie roadtoronto airportpark and flygas stationfront desk stafffree shuttlelong term parkingone night stayroom was clean and comfortablepool and hot tubwake up callan early flightbwvehiclepickuppearson
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1,016 - 1,021 of 1,807 reviews
Reviewed 13 August 2014

I understand that in normal circumstances, the hotel might have avoided putting someone in the room we stayed. But the weather was bad and many flights were cancelled, all hotels near the airport were packed so that is where we ended up.
While the staff was nice and welcoming, once you passed the lobby, this hotel did not make a good impression on us. Although there was a sheet of paper indicating that the hallway was going to be under renovation in July, it was August and the carpet seemed dirty, the paint was peeling from the walls and there were a few holes and water stains. But the really unpleasant surprise was entering our room which smelled like cat urine and humidity. It was definitely not one of the "Newly renovated" room as advertised. We went to the convenience store at the gas station and bought a bottle of fabreeze which we nearly emptied trying to dampened the stink. The food at the restaurant was pretty good, but the place could be cleaner.

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank nfortin_coach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

Booked this motel online which apparently was directly with the hotel. Price was the big draw as we were doing a mini vacation in the Toronto area but to stay in the city was ridiculious for room prices and then having to pay for parking for stay at the hotels, go figure.

Only cliché was special instructions that I would like to check in by 1pm not 3pm but as Best Western put it, it was up to me...the customer...to check with the hotel prior to arriving that I could in fact do this. Got the run around at the front desk when I got there at 2pm...apparently no rooms were available one hour from check in time....

When I returned later in the evening as we found other things to do, a much more friendly staff member was at the front desk, pleasant and checkin was a breeze.

Rooms were well furnished, coffee maker, micro, fridge etc. Free wifi. Pool area was large and clean. Overall would stay there again, great location just off highway 401 at Dixie Rd in Mississauga

Room Tip: Call ahead if you left special instructions via online booking
  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Bruce T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2014

Back at one of my favorite Best Westerns. Up early to travel. Always a very comfortable bed and shuttle is always on time. Great pool area and restaurant on site. Staff is very friendly and always professional. I recommend this hotel to anyone travelling with kids or just on the Park and Fly plan.
My car has always been safe here.

Room Tip: I have never had a bad room at this property.
  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Don W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

This is our 3rd trip to Toronto, we have stayed at this hotel every time. We must say as a couple we find this hotel an excellent deal, the people are very nice the accommodations are really good. We will certainly be back again next time we are in Toronto. Thank you for making this a great holiday.

Room Tip: If traveling as a couple, the king size bed is a nice added feature.
  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank France055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

Indoor pool was great. The hotel seems a bit run down but was relatively clean. For one night to be close to the aiport was okay. The shuttle service was a bit slow. Would try to find something closer next time.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Sheryl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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