We arrived late, staff at desk was in no rush to assist us, and we had been flying all day and only had about 4 hours before we were due back at airport. We just wanted a place that we could have a shower, and sleep for a few hours. The room was hot as hell, hair every where in the bathroom, the bathroom at the airport was cleaned, and bed was lumpy and worn. What a rip off, when I tried to complain, all I was told we there were no managers working that could help me or give me restitution?
If you want to pay too much and get NO service this is your place.
I suggest you try the Sheraton gateway at terminal 3 if traveling; they seam to want your business.More