I didn't not like this hotel and in reality it's a good property that offers good value for a Toronto area hotel.
The location was easy to get to as it's right off the QEW highway and is on a quiet road but allows you quick access to a major road (Erin Mills Pkwy/Southdown) with lots of restaurants and a mall just across the street. Not to mention you can take the quiet road (N Sheridan) to the next major road (Winston Churchhill Blvd) that has more shopping and restaurants. You are literally a two minute drive to the Clarkson GO station that allows you to get to downtown Toronto via the train. Despite being next to a highway and mall I found the area to be very quiet.
And the hotel itself is also very quiet. I'm not sure if they're normally not busy but for a holiday weekend it seemed unusually sparsely occupied. The hotel is only four floors so I think there are less than 60 rooms. The lobby was nicely decorated and doubles as a lounge and eating area for breakfast.
The hotel serves a nice hot breakfast buffet in the morning. On the first morning they served scrambled eggs and sausage links. The second morning they served bacon, cheese omelettes, and seasoned potato home fries.In addition there's oatmeal, breads, muffins, a waffle maker, yogurt, cereals, and fresh fruit. The breakfast is served from 6 am to 10 am daily. On neither morning was there a shortage of food or was the food stale or uneatable. This adds great value to the stay.
The lobby has coffees and tea available 24 hours a day as well as apples and oranges. I read that on weekdays they also serve cookies in the afternoons.
The pool area is small but the pool is nice and it's heated (although if you go for a swim when it first opens it apparently won't be warm). It would have been nice if there were a hot tub/spa as well.
There's a small closet of a room with a computer if you need to use a computer.
The fitness room was also small but had a few typical machines.
The room itself was nice and well kept. We had two queen beds. The bathroom was also clean and updated. The beds weren't the best but they weren't the worst either. You may want to bring your own pillow if you like firm pillows. Oddly, there was no bed sheet on the bed, just a duvait and fitted sheet. There was also a mini fridge and microwave which we weren't expecting as well as an arm chair.
The wifi in the hotel was good and free.
Ok, now for our experience. When I first checked in I was never told where my room was or that there was an elevator or back door closer to the parking lot. Perhaps the employee thought I was familiar with the place. Our room was right above the pool and you could smell the chlorine when you entered the room. It wasn't a big deal but that shouldn't be possible. The cable on the television did not show all of the channels that they advertised - basically TMN and any channel over channel 41 (which was a lot of advanced cable channels). We told the employee at the front desk and he had no idea what was going on but said the whole hotel was affected. I'm not sure how that happens and again it wasn't a big deal. Perhaps it was because of the long weekend but they did not have newspapers available on Sunday or the holiday Monday so don't expect there to be daily newspapers available, as they advertise. The bathroom had some stained wallpaper (as well as a burn mark?) and needed re-caulking between the tub and the floor tiles as it visibly covered in mold/mildew.It wasn't too noticeable though. I also found the bottom of one of the dresser drawers to be repaired with duct tape. And perhaps it was just our room but we had a spot light on the ground shining right on our window at night. Finally, we didn't see any pool towels available. There was a rack and laundry basket filled with used towels but clearly these are not replenished throughout the day. These are all small things that hardly ruin a vacation but they are indications that perhaps this hotel's management is not thoroughly considering everything - not that you should expect that at a value hotel.
Overall, I would recommend this hotel. If you're looking for a place to access downtown Toronto and plan to use the GO train then keep in mind the train is expensive for a day pass (ask for a family pass if you're travelling as a family) so the price may work out better to get a more expensive hotel. But if you're driving everywhere or using the train sporadically then it's definitely a good place as you can easily get to the QEW or 401 highways. The breakfast is better than most hotels and the place is quiet and you won't feel that the hotel is poorly kept or maintained. If you can get a nightly rate under $95 you will get your money's worth in my opinion.
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- Also Known As:
- Hampton Inn Toronto - Mississauga West Hotel Mississauga
- Hampton Inn Mississauga
- Mississauga Hampton Inn