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“Clean and friendly hotel”

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Hilton Garden Inn Toronto/Mississauga
Ranked #16 of 60 Hotels in Mississauga
Certificate of Excellence
Napanee, Canada
2 reviews
“Clean and friendly hotel”
Reviewed 11 April 2014

I stayed at this hotel recently while away on business. The hotel and room itself were clean and staff were extremely friendly. My only complaint is the mattress. Half of the king sized bed was very used on and the other half was incredibly hard. The walls aren't well insulated because noises from other rooms were quite loud. My neighbours alarm clock woke me up in the morning. I would definitely stay again at this hotel and would recommend it to others. Just wish the beds were more comfortable.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Alicia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, 28 May 2014
Hello

Thank you so much for your review of our hotel I truly appreciate the time it takes to write reviews. I am happy to hear you will return, just a note however, our king bedded rooms are fully adjustable to comfort.

Thanks again,
See you on a return visit to our hotel.

Bob Cullen
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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488 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Auburn, Canada
Level 1 Contributor
3 reviews
Reviewed 10 April 2014

I highly recommend the Hilton Garden Inn. Everything was awesome! Right from check-in to check out! Dining in the Hotel was a good experience. VERY helpful staff. Room was clean and comfortable. I always stay here when in Mississauga/Brampton

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Margaret L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, 24 May 2014
Dear guest

Thanks so much for your review. I always enjoy reading our guests comments.

Hope you think of us when returning to Mississauga.

Bob Cullen
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Canada
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 April 2014

The rate for this hotel is maybe a bit high considering the rooms are fairly average in terms of ammenities, but I have never stayed in a hotel with friendlier staff, nor a hotel that is kept so spotlessly clean from top to bottom. We were greeted by a jovial and informative desk agent, and the breakfast staff kept up the great first impression every day with smiles and greetings that felt very genuine. Our room was kept spotless every day, with nice touches like the bed not being made with pillows on my side when the housekeeper noticed that I clearly didn't use a pillow (after the first night). The carpets and tile were spotless, there was none of that usual "hotel bathtub scum" feeling (you know what I mean, admit it!), and it was just a very pleasant experience all around. If you're on a business trip in the area, you owe it to yourself to try this hotel out.

Room Tip: If you're going to have breakfast at the hotel, get the breakfast package: it saves you in the l...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, 24 May 2014
Thank you for writing your review of our hotel. Our guest's thoughts are always appreciated and will be shared with the team.

Hope to see you on a return visit to our hotel.

Regards
Bob Cullen
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, United States
1 review
Reviewed 31 March 2014

I was a guest at the Hilton Garden Inn for 3 nights during a business trip. My overall experience with this property was very bland and unmemorable. The lobby is nice but the rest of the hotel is mediocre at best. The biggest highlight of the stay was that the shower got hot quickly. One thing that was missing was power outlets in the base of the lamps (I know, first world problems) but I'm used to charging my phone next to the bed and using the alarm on my phone. Don't eat here. Not that the food is bad or anything, just way overpriced. I made the mistake of eating breakfast there my first morning, just had a small bowl of fruit (literally 4 chunks of pineapple and 4 chunks of cantaloupe) and a glass of OJ. They charged me $8.99 for that. Isn't that typically free? My advice would be drive 1 block north on your way out and get a breakfast sandwich meal from Tim Horton's for a couple bucks less. My stay was very lackluster. I will stay at a different property during my next visit.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Albert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, 24 May 2014
Dear traveller

Sorry to hear we did not live up to your expectations. Our lobby was recently renovated and our guest rooms are updated for a refresh soon. Hopefully our enthusiastic staff will be the draw that brings you back.

Thank you for taking the time to write a review.

Regards
Bob Cullen
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 24 March 2014

it was my first stay at this hotel. I had just sold my home and was needing to stay at a hotel for a few days. My experience at this hotel was amazing one of my best stays at a hotel. Food was great , staff were were warm and hospitable and willing to assist. The rooms were very clean and very central to shopping and restaurants. I would stay at this hotel again with no issues and recommend this hotel to anyone.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 505ritac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, 20 May 2014
Good day

Thank you so much for your comments and I am glad you felt we are the best because all of the staff here go to great lengths to ensure our guests feel comfortable and safe.
I will definetly share your feedback with the team.

Thanks again, and see you in the future.

Bob Cullen
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lindsay, Canada
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2014

The hotel is on a service road next to the QEW, however, noise is not a problem. The pool is very small and cold so not great for the kids. The hotel definately is more for the business traveler, however, all staff were very nice. The breakfast was good, you have traditional continental, and can have made to order items as well. Stick with the made to order items when going for breakfast.

Room Tip: If traveling with kids, you can get a 2 Queen Room or King with Pull-out sofa and both rooms also al...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, 20 May 2014
Dear guest

I appreciate the comments, however reading your review you may have selected the wrong location as there are three in Mississauga as we do not have queen beddded rooms only double and king rooms non of which have pull out sofas. And we are not located adjacent to the QEW.

However thank you for choosing the Hilton Garden Inn brand of hotels

Bob Cullen
Front Office Manager
Hilton Garden Inn
100 Trader's Blvd
Mississauga, Ont
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 6 Contributor
110 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 10 March 2014 via mobile

Stayed a couple of nights and found the hotel to be very comfortable. Slightly noisy heating and flapjacks in reception were too hard to eat, but otherwise really nice place, with very comfy beds. Handy access to Toronto and airport.

Stayed March 2014, travelled with family
Helpful?
Thank Billontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bob C, Front Office Manager at Hilton Garden Inn Toronto/Mississauga, responded to this review, 20 May 2014
Dear traveller

Thanks for your review. I always enjoy hearing from our guests.

Hopefully you will visit us again, when in Mississauga

Bob Cullen
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Toronto/Mississauga

Property: Hilton Garden Inn Toronto/Mississauga
Address: 100 Traders Blvd E, Mississauga, Ontario L4Z 2H7, Canada
Phone Number:
Region: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Mississauga
#7 Romantic Hotel in Mississauga
#9 Family Hotel in Mississauga
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Toronto/Mississauga 3*
Number of rooms: 154
Official Description (provided by the hotel):
Experience a refreshing night's sleep in a warm, inviting Guest Room or unwind in a spacious Suite with a separate living area featuring a pull-out sofa bed, an extra TV, and a whirlpool bathtub. Discover a range of amenities designed to support your every need, including free high speed internet access and a flat screen TV. Catch up with work at the large desk. Heat up snacks in the microwave and store drinks in the refrigerator. ... more   less 
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Also Known As:
Hilton Garden Inn Toronto/Mississauga Hotel Mississauga
Hilton Garden Inn Mississauga
Hilton Mississauga
Mississauga Hilton

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