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“Great location, Met Our Needs”

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DoubleTree by Hilton Hotel Toronto Airport West
Ranked #26 of 60 Hotels in Mississauga
Reviewed 1 November 2010

Stayed at this hotel on October 22/10 as we were flying out to Punta Cana in the very early morning on the 23rd. It's a busy hotel but one of the quietest ones I have stayed at. We didn't stay long here as it was mainly to just have somewhere to sleep before we caught the free shuttle at 3am. Parking was included for the entire 7-8 days we were gone as was shuttle to and from the airport. The check-in staff went above and beyond to give us a quiet section of the hotel (without me even asking for it) as there were several teenage teams staying in the hotel the same night. Rooms were clean, quiet, beds comfie etc. The kids swam in the pool. Restaurants are all located right across the road. This hotel is perfectly right off the 401 so getting there and leaving is ideal. The shuttle took us to the airport and picked us up there when we returned without any issues whatsoever. Parking was well lit and our van was and its contents were safe upon our return. If flying or in this general location again, I'd definitely stay here again. This hotel was recommended and booked by our Sears Travel Agent and I will inform her that we were pleased with it.

  • Stayed: October 2010, travelled with family
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1  Thank Tetley69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsAKDeltaTAW, Operations Manager at DoubleTree by Hilton Hotel Toronto Airport West, responded to this reviewResponded 12 November 2010

Dear "Tetley69",
Thank you for posting a review following your recent visit to our hotel. I am happy to hear that you and your family enjoyed your stay with us and that we helped start your vacation off on a positive note. We look forward to welcoming you soon again at Delta Toronto Airport West.
Best regards

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813 - 819 of 897 reviews

Reviewed 4 October 2010

A very nice hotel for this price range. The staff was what made the difference for me. Everyone was friendly. My complimentary continental breakfast was upgraded to full buffet without even asking.

  • Stayed: October 2010
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1  Thank Beanja9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsAKDeltaTAW, Operations Manager at DoubleTree by Hilton Hotel Toronto Airport West, responded to this reviewResponded 15 October 2010

Dear "Beanja9",
Thank you for your favourable comments about your visit to our hotel. Our team members are glad to see that you enjoyed your stay and that they were able to make a difference. We look forward to seeing you again at Delta Toronto Airport West.
Best regards

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Reviewed 4 September 2010

The best thing about this hotel is the staff, everything else need to be up grade, wireless internet, free parking, bathroom and bed need to be up keep like when you just check in, $20.00 is alot for breakfast everyday when the rooms are already over price...La Quinta Hotel in U.S.A offer much more for less, including all than i mention and more, the more you stay at La Quinta is the less you pay....so sorry it's not in Toronto.

  • Stayed: July 2010, travelled solo
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Thank Sweetheart9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsAKDeltaTAW, Operations Manager at DoubleTree by Hilton Hotel Toronto Airport West, responded to this reviewResponded 24 September 2010

Dear Sweetheart9,

Thank you for giving us your feedback about your recent stay at Delta Toronto Airport West.
I am very sorry that our hotel did not meet your expectations. Your comments are important to us and will be shared with the management team as we constantly strive to improve our product and services.
Best regards

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Reviewed 21 August 2010

We stayed @ the Delta prior to our trip to Cuba as well as when we returned. We were able to leave our vehicle in the carpark for the week and all was intact upon our return.
Two things that really stood out was the courtesy and helpfulness of all staff,including those working the front desk as well as the cleaning personnel.
We were tired when we arrived and I misunderstood the instructions regarding the parking prior to leaving for our trip. We were able to park in the regular lot and were to move to the parkade once we left for our excursion. instead I paid for a parking pass outside and later found out I was not supposed to do so. I was informed I didn't need to have done that by the front desk staff. 15 minutes later I received a call to my room telling me they were going to reduce my bill by $10. It was my error, not theirs, but they still did something about it.
We also had the manager help us out will an expensive item we did no wish to carry with us on our journey to Cuba for the week. She definitely went out of her way to help us out and I know it is not common practice to help in the way she did.
Finally, when we booked through a travel agency, there was a sizable difference in the room rates for the two nights we stayed prior to our departure. The staff at Delta actually reduced our bill for the 2nd night, we couldn't believe it.
I guarantee that in the future, we will tell all our friends that this is a great spot to stay if they have a layover in Toronto. The shuttle service was prompt which is very important , especially when traveling with two children as well.

  • Stayed: July 2010, travelled with family
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Thank trvling-bluenosers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsAKDeltaTAW, Operations Manager at DoubleTree by Hilton Hotel Toronto Airport West, responded to this reviewResponded 26 August 2010

Dear "trvling-bluenosers",
Thank you very much for posting a review about our hotel. We are glad that you enjoyed our hotel and services and that we could make travelling just a little bit easier for you.
Please feel free to let us know if we can be of any assistance for future visits.
Looking forward to welcoming you soon again at Delta Toronto Airport West.

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Reviewed 14 August 2010

This hotel is about 15 minutes from the airport. The shuttle service is excellent. The staff at this hotel is also very friendly.
We got an upgraded room with breakfast included. The breakfast was thumbs down. Very greasy. The french toast was so hard, it was as if it was fried in grease. I ordered 2 eggs and yet again, lots of grease added to the pan. The coffee is great, they give you a large coffee pot and you can enjoy a few coffees without bothering the waitress.
The parking garage is fine but as a woman, I would not feel comfortable there at night. There is a couple restaurants near by.
Overall, the staff is very friendly..

  • Stayed: August 2010, travelled as a couple
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Thank liz c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsAKDeltaTAW, Operations Manager at DoubleTree by Hilton Hotel Toronto Airport West, responded to this reviewResponded 26 August 2010

Dear "ticklesontario",
I would herewith like to thank you for your review of our hotel. It is feedback such as yours that helps us identify our strengths or weaknesses.
I am very sorry that you were disappointed with your breakfast. Rest assured that your comments as well as opportunities for improvement have been discussed with our kitchen team.
As far as parking is concerned, please feel free to contact the Front Desk whenever you wish to go to the parking garage. We want you to feel safe at all times and will be happy to have a team member accompany you.
Looking forward to welcoming you soon again at Delta Toronto Airport West.

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Reviewed 2 August 2010

We stayed just one Saturday night after a family celebration. The location is very convenient to the airport, but there's not much else of interest in the immeidate area.

The newly renovated room was attractive, but they haven't upgraded the telephone system or coffee maker. Free Internet. Good weekend brunch with omelettes to order.

Service was excellent, expecially in the dining room -- very friendly. Our server even offered us a free coffee-to-go as we were leaving brunch.

It would have been nice if the sliding glass doors beside the ground-level indoor pool were opened and some loungers placed outside.

  • Stayed: August 2010, travelled as a couple
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Thank GaryMinPEC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsAKDeltaTAW, Operations Manager at DoubleTree by Hilton Hotel Toronto Airport West, responded to this reviewResponded 13 August 2010

Dear 'GaryMToronto',
Thank you for taking the time to post a review following your stay at our hotel. Your suggestions are very valuable and will certainly be taken into consideration, since we continuously strive to improve our product and services. We are glad that you enjoyed our dining room and will be happy to share your comments with our team.
Hoping to welcome you soon again at Delta Toronto Airport West.
Best regards

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Reviewed 31 July 2010

Great service. Wonderful price.
The room was clean and comfortable.
Checking and and out was fast and easy.

The shuttle was available within 10 minutes of us getting down to the lobby and the trip to the airport was fast. Perhaps a little too speedy - the driver needs to slow down whether he thinks he's familiar with the road or not.

The shuttle pick-up from the airport was also very efficient and we were lucky enough to walk out and have the shuttle already sitting there because another person had already called for it.

My car was safe and I'd definitely use The Delta again.

Thanks, Delta.

  • Stayed: April 2010, travelled with family
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Thank cudusgalpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OpsAKDeltaTAW, Operations Manager at DoubleTree by Hilton Hotel Toronto Airport West, responded to this reviewResponded 11 August 2010

Dear 'cudusgalpal',
Thank you for taking the time to give us your feedback following your recent stay at our hotel. Great to hear that you had a good stay with us and and that our hotel and services met your expectations. We are looking forward to welcoming you soon again at Delta Toronto Airport West.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Toronto Airport West

Address: 5444 Dixie Rd, Mississauga, Ontario L4W 2L2, Canada (Formerly Delta Toronto Airport West)
Region: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 60 Hotels in Mississauga
Price Range: £75 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Toronto Airport West 3.5*
Number of rooms: 265
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel Toronto Airport West is located off Highway 401, near Pearson International Airport, 10 minutes from downtown Mississauga and 30 minutes from downtown Toronto. Our hotel features modern guestrooms and suites with complimentary WiFi, HDTV and in-room safes. Additional amenities include onsite restaurant and bar, 13,500 sq. ft. of event space, fitness center, business center and indoor pool. ... more   less 
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Also Known As:
Delta Toronto Airport West Hotel Mississauga
Delta Hotel Toronto
Delta Mississauga
Mississauga Delta

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