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Alt Hotel - Toronto Airport
Ranked #3 of 60 Hotels in Mississauga
Certificate of Excellence
Reviewed 6 April 2014

We just needed a place to lay our heads on an eight-hour stopover in TO, and ALT was our choice. I'd happily stay here again, for any occasion.

The location is crazy-easy to get to from the airport - free and fast train from Terminals 1 an 3. You can take your luggage cart right up to the room should you so desire. The staff were friendly and upbeat, the rooms were efficient and comfortable and at the same time stylish. The room (all concrete and wood and glass) featured an impressive array of outlets, good lighting, and a very comfortable bed.

Only downsides - noise from the hallway was readily heard in the room. And there is no in-room coffee maker, so you have to haul your morning self downstairs to the hip bar for your morning latte. But that's OK. It's a latte.

  • Stayed: April 2014, travelled as a couple
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3  Thank SHAatPAH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas L, Manager at Alt Hotel - Toronto Airport, responded to this reviewResponded 14 April 2014

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Airport.

I was delighted to hear that you overall enjoyed your stay with us on this occasion and that you found it crazy easy to get to and from our hotel from the airport terminals.

Thank you again for sharing your feedback with us and we very much look forward to welcoming you back to the hotel again in the near future.

Kindest regards,
Nicolas Lazarou
General Manager

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816 - 822 of 1,108 reviews

Reviewed 1 April 2014

We discovered this hotel last Feb when we had a cancelled flight. So when we had a last minute vacation booked with an early morning flight we didn't hesitate to stay here again. I love this hotel. They have what you need and it's clean, friendly, comfortable, priced right and convenient. We stayed March 21, parked in the garage across the street, the lady at reception validated our parking ticket on check in so that we could go straight to our truck on return. Short outdoor walk to the link train. I love the statements on the elevator doors, great idea. We had dinner and drinks at the Sheraton. We did lose a small black smooth rock in the room, I hope it gets found, it has sentimental value. I never liked the idea of staying in a hotel at the airport but this place is fantastic. We look forward to a return trip. Well Done Alt !

Room Tip: I don't think there could be a bad room.
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  • Stayed: March 2014, travelled as a couple
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2  Thank SPF04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas L, Manager at Alt Hotel - Toronto Airport, responded to this reviewResponded 14 April 2014

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Airport.

I was delighted to hear that you overall enjoyed your stay with us on this occasion. Our Sleep & Fly package works very well for guests who are travelling to the south especially in the winter as the parking area where our guests leave their vehicle is covered and secured. This make's it much easier to return to your vehicle and drive off without having to clear snow from the car.

I did ask our housekeeping department if they had found your rock, however I am sorry we were not able to locate it for you.

Thank you again for taking the time to share your feedback with us and we very much look forward to welcoming you back to the hotel again in the near future.

Kindest regards,
Nicolas Lazarou
General Manager

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Reviewed 27 March 2014

Stayed one night before our flight in February.
Beautiful, modern room. Amazing bath products in shower and sink area.
Beds very comfortable. Not sure if it is the concrete walls that create this problem but you can hear the noise from guests in hallway as well as closing doors quite a lot.
Free parking for the week with room rate and walk to train terminal (you walk outside for a couple of minutes) to catch train to airport.

  • Stayed: February 2014, travelled with family
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Thank Solid11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas L, Manager at Alt Hotel - Toronto Airport, responded to this reviewResponded 2 April 2014

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Airport.

I was delighted to hear that you overall enjoyed your stay with us on this occasion and in particular found our beds to be very comfortable and our amenities to be of high quality.

I am sorry that you had some disturbance from noise in the hallway during your stay. I do not believe that this is a result of the construction of the hotel. It is possible that there is some adjustment that is required from the door of your bedroom which will provide a better soundproofing. If you would be able to write back to me at nlazarou@althotels.ca and let me know which room you stayed in I will have our maintenance team investigate this so as to ensure it is not repeated again in the future.

Thank you again for taking the time to give us your feedback and we very much look forward to welcoming you back to the hotel again in the near future.

Kindest regards,
Nicolas Lazarou
General Manager

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Reviewed 26 March 2014

The Alt Hotel is a perfect place to stay to catch an early morning flight. The beds are extremely comfortable and have good pillows and bedding. The rooms have everything you need for a comfortable overnight including plenty of places to charge phones and a well equipped bathroom.
The train to the terminals is about 200 feet from the hotel and runs all night.
Food is available in the lobby 24 hours and you can also get over to the terminal easily for more food options if desired.

  • Stayed: March 2014, travelled with family
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Thank KGG22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas L, Manager at Alt Hotel - Toronto Airport, responded to this reviewResponded 27 March 2014

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Airport.

I was delighted to hear that you overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back to the hotel again in the near future.

Kindest regards,
Nicolas Lazarou
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 March 2014

Here are the positives of this unique and beautiful hotel:
It is very convenient to the airport. You get on the terminal train and in a stop or two, you are right there. It is well marked and easy to locate. The hotel is beautifully decorated, and very comfortable. The bed was lovely, and the shower and bathroom clean, tidy and well stocked.
The other thing that is wonderful is that there is a 24 hour grab and go, but it has real food.. not just gross processed snacks. There is a bar, and coffee, etc. I arrived at almost midnight, so it was perfect to get something to eat and drink and go up to my room.

The staff was very helpful, and the barrista at the coffee bar this morning was very nice and pleasant.

They also have a nice little gym on the 14th floor. A small gym, but if you want a quick workout, not bad at all.

Here are the downsides:
The noise level. The noise travels in the hallways and in the rooms. I can hear everything going on, and I assume, anyone can hear me. There was also a bizarre noise last night and this morning early. It sounded like low (but not low enough) vibration. Like what a vibrating bed sounds like. It was intermittent throughout the night, and it was loud enough to wake me up several times.

If it weren't for the noise, it would be 5 stars.

  • Stayed: March 2014, travelled on business
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Thank hmroff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas L, Manager at Alt Hotel - Toronto Airport, responded to this reviewResponded 27 March 2014

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Airport.

I was delighted to hear that you overall enjoyed your stay with us on this occasion and that you had the opportunity to enjoy some of the food that we have on offer in Altcetera our Grab & Go eatery. Indeed the fact that this facility is open 24 hours per day does offer a big advantage to those travellers who arrive late in the evening from a late flight.

I am sorry however to hear that you were disturbed by some noise on the night of your stay with us. Whilst we are close to the Airport we generally do not have any issues with outside noise. As for the hallway noise once again this is generally not something we have had problems with in the past.

Thank you again for sharing your feedback with us and we do hope that we have the pleasure of welcoming you back to the hotel again in the near future.

Kindest regards,
Nicolas Lazarou
General Manager

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Reviewed 22 March 2014

Got off the plane picked up the bags, hopped on the terminal train and there you are.
Very convenient and a very reasonable price, still new enough to feel new.
Interestingly different, sort of luxury but simple. Room very comfortable and OMG the BEST pillows ever, you can buy nearly everythig they have, pity i live in another country otherwisw id have some of those. The rest of the room was equally as plush and as comfortable.

Yes definately stay here again

  • Stayed: March 2014, travelled with friends
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Thank Antinmelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas L, Manager at Alt Hotel - Toronto Airport, responded to this reviewResponded 27 March 2014

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Airport.

I was delighted to hear that you overall enjoyed your stay with us on this occasion and we very much look forward to welcoming you back to the hotel again in the near future.

Kindest regards,
Nicolas Lazarou
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2014 via mobile

Very interesting and modern room design. Wish the bathroom could be moved to my house! Fantastic bed and pillows. iPod Dock in room except does not fit lightning plug.

Grab and go food had a good selection albeit a bit pricey. The Toronto airport shuttle train is about 200 feet from the hotel, so easy to get breakfast on either terminal.

Noticed a bit of road noise but nothing too bad.

I look forward to staying here again.

Stayed: March 2014, travelled on business
1  Thank Xwind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas L, Manager at Alt Hotel - Toronto Airport, responded to this reviewResponded 27 March 2014

Dear Reviewer,

Thank you for taking the time to write a review on Tripadvisor following your recent stay at the Alt Hotel Toronto Airport.

I was delighted to hear that you overall enjoyed your stay with us on this occasion and very pleased to read that you loved our bathroom design the comfort of our beds and pillows.

We very much look forward to welcoming you back to the hotel again in the near future.

Kindest regards,
Nicolas Lazarou
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Alt Hotel - Toronto Airport

Address: 6080 Viscount Rd, Mississauga, Ontario L4V 0A1, Canada (Formerly ALT Hotel Toronto Airport)
Region: Canada > Ontario > Mississauga
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 60 Hotels in Mississauga
Price Range: £117 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alt Hotel - Toronto Airport 3*
Number of rooms: 153
Official Description (provided by the hotel):
Being ALTernative means moving in new directionsAre you looking for a trendy and stylish hotel that reinvents the concept of the hotel stay? Look no further - you've found it!ALT is the balance between modernity, a dynamic and colourful ambience, comfort, and well-thought out location.At ALT, eco-responsability means doing away with room service, valets and doormen: ALT focuses on your needs, on the essential things that bring added value to your stay.Our "service light" approach allows us to offer guests a unique rate: the same price, every day, all year round!More than a stop at an airport hotel, ALT Hotel Toronto-Pearson offers ultra comfortable rooms with original and intelligent design.When you choose ALT, you are opting for a hotel with centralized free wireless Internet access and much more!The ALT Hotel banner belongs to Groupe Germain Hospitality, a Canadian family owned company, pioneer of the Hotel-boutique concept, with its headquarters in Quebec City. ... more   less 
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