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Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Mississauga, Ontario

Reviews from our community

Poor - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Nassau, New Providence Island
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“A Nightmare that will not be soon forgotten”
Reviewed 28 December 2016 for a stay in December 2016
people found this review helpful

stayed at #310 Grand Ovation Towers Room #1005 horrible apartment

First they placed me in the wrong building. Should have been on building #1 but they placed me in building #3.

The dinner plates were all chipped around the edges. I have to purchase paper plates and cups. They changed them the following day.

Had no television for 2 days. No phone services for the entire 10 nights stay regardless of the many complaints I made.

The internet is not stable it comes and goes.

The towels were dirty therefore I had to go out to Walmart and purchase towels.

And the worst of all the two bedrooms carpets are filthy needs to shampoo. After I complained about it they came and cleaned the room but nothing was done to the carpets.

I meet the oven and microwave dirty and the bedroom furniture need changing

I complained to management via email and phone where I had to go into the lobby to use their phone. I even had friend of mine who lives in Canada contacted them and still nothing happened.

The microwave and oven was dirty. It's day 6 here and I still haven't gotten my concerns dealt with.
And the bedroom furnitures need changing also.

Folks the place is not what it seems. I highly do not recommend this company. And I paid $1600 plus to stay in this nightmare.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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