My wife and I stayed there for our 1st wedding anniversary and the hotel kindly upgraded us to a magnificent FallsView room, complete with Jacuzzi bath! It was fabulous.
The staff were extremely friendly and helpful and even the cleaning team brought us in some chocolates and a hand written card when they found out it was out anniversary.
We did have an issue with te Rainbow room, restaurant. We had booked 6 months in advance and we even confirmed the booking on arrival to the hotel. We arrived at the restaurant and was told that unfortunately our booking couldn't be honoured as they had a private party now that had booked the whole restaurant.
To be fair to the AGM, he did try everything he could to get us in elsewhere and we managed to secure a buffet meal at the sister hotel. Unfortuately, this wasn't upto standard but there was little else he could do.
I would definately recommend this hotel to anyone looking to stay in Niagara.
- Official Description (provided by the hotel):
- Classic elegance at the Falls. The AAA/CAA rated 3-Diamond/4 Star fallsview hotel is located directly across from Niagara Falls, in the heart of the tourist district. The Crowne features indoor connections to Casino Niagara, Fallsview Indoor Waterpark, and the attractions, entertainment and dining options located on the 20 acre Falls Avenue Resort. A getaway at the Crowne is a rewarding experience in part a result of first class amenities, spectacular fallsview guestrooms & suites, and exquisite fallsview fine dining at The Rainbow Room by Massimo Capra. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
- Niagara Falls Crowne Plaza