This is the WORST place I have ever stayed in my entire life. We chose it because of the great location and the fact that the other 10 hotels I tried were completely booked (holiday weekend). I should have turned right around after seeing the lobby, but decided that it can't be THAT bad....I was wrong, it was worse.
The room they gave us looked like a a murder had taken place 30 years ago (with a violent struggle), and that it hadn't been used since. There were dark stains all over the carpet, the room stunk, pieces of the wall and ceiling had falling off and were littering the floor (they didn't even vacuum it!), every surface was covered in a layer of dust (we were constantly sneezing), the bathroom had mold growing in the tub and sink, and the bed was supported on bricks.
We quickly got out of there and I went to complain at the front desk (the phone in the room didn't work and it looked like I would catch some sort of disease just by touching it), but it was CLOSED, and it was only 6pm! There was a small note that said to call a # to contact the manager. Being in Canada, my cell phone didn't work and as I mentioned before, the room phone didn't work either. I lucked out and he walked past me while I was reading the note, so I complained about the room and he didn't seem surprised. He switched us to his his "best" room (no refunds...). The new room didn't look like it had just gone through a drug raid, so we stayed the night and left as soon as possible the next morning.
This place might be appealing to you if you're an escaped prisoner or drug dealer hiding from the cops, but besides that, stay away!
- Official Description (provided by the hotel):
- Currently closed for renovation. Reopening summer of 2011. ... more less
- Reservation Options:
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- Also Known As:
- Rainbow Motor Hotel Niagara Falls
- Rainbow Hotel Niagara Falls