Location of the hotel was pretty good as it is across from Fallsview Resort and the Hilton on Fallsview Blvd (many restaurants in that area). The room is basic, but functional. Bed was surprisingly good quality when compared to the rest of the room - it must be recently upgraded as the comforters were also very plush.
The biggest complaint I had was with the noise from the halls and adjacent room. We stayed on a Saturday night, and I guess there were a lot of young people staying at the hotel so around 2 am in the morning a bunch of them came back from a club/bar and were very loud in the hall. The room door provided little insulation - it lasted for around 10-15 minutes and then the group separated. But we continued to hear chatter in the room next door (our room was one of the ones with interconnecting doors and I think that was the weak point with respect to noise). We were pretty tired, so we didn't bother to call front desk and eventually we dozed back to sleep. In the future, maybe you want to bring some earplugs to be safe.
One suggestion for management: we booked a Teambuy deal for this hotel and on checkout, the bill was very brief, the bulk of the cost went to some generic category called "Room Charge". Apparently it is a breakdown of various fees like TIF, ECO fee and tax. Why not provide the full breakdown on the invoice to start? I removed one point for service for this reason.
The most important thing was the room was clean, and overall the hotel stay was exceptional value especially combined with the various vouchers from the Teambuy deal.
- Official Description (provided by the hotel):
- Located in the heart of the Fallsview Entertainment District, a 5 minute stroll to Queen Victoria Park, one block to the Falls and its attractions, the Best Western Fallsview, Niagaras only truly pet friendly hotel offers you proximity with value for your entire family. The full service, 248 room, 100% non-smoking hotel is 5 blocks to Clifton Hill attractions, 2 km to Marineland and across from the Imax Theatre, Skylon Tower and the Fallsview Casino. ... more less
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- Also Known As:
- Best Western Fallsview Hotel Niagara Falls
- Best Western Hotel Fallsview
- Best Western Fallsview Niagara Falls
- Best Western Niagara Falls
- Niagara Falls Best Western