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“extra for parking and service charges”

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Best Western Fallsview
Ranked #47 of 128 Hotels in Niagara Falls
Level 3 Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“extra for parking and service charges”
Reviewed 5 July 2014

we stayed one night here room was ok v small shower no fridge in room ,wifi wasnt very good and we had to pay $20 for parking and service charges and taxes not sure if it was such a great deal .....we did receive great coupons for nearby restaurants and the magic show though and watched fireworks fr our hotel patio

  • Stayed July 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pauline c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (365)
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English first
Long Island, NY
Level 4 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 5 July 2014

I understand the mediocre reviews of this hotel because it is worn down especially the corridors. But my Very Good rating is based on what this hotel offered at the price it offers it. On check in they gave us free passes to so many kids activities including mini-gold; lazer maze; lazer tag; etc. worth apx $60 and they were extremely friendly.
It is one of the only hotels in the area that offers and indoor AND outdoor pool. I don't know why they don't promote the outdoor pool because it was great. The deep end has a standing ledge around the perimeter so the kids could enjoy the entire pool.
Rooms - it has a balcony which is uncommon for the falls area and the beds were extremely comfortable. The room is small but if you are spending any time in your room in Niagara falls well then........ My only complaint is the room AC was not very powerful and I like to sleep in the cold which was not possible with the AC in our room. But with the amount of walking throughout the day and the comfy beds sleeping was not a problem.
Location....WOW! This is one of the closest hotels to the falls. It is on the corner of the main road (Murray St) to the falls. It is a little further to the Clifton Hill area (apx 10 minute walk) but we only went to that area once which I think is more than enough time, but it is where the majority of the touristy things are other than the falls. The problem with the location is the $20/night parking which is common for Niagara hotels. But this cost is offset by the free shuttle service that this hotel shares with other hotels up Fallsview Ave. Unfortunately the shuttle does not go to the falls which is a BIG hill.
We spent 2 nights which we thought was a perfect amount of time for Niagara Falls. For this amount of time I highly recommend this hotel.

Room Tip: Top floor (4th floor) facing Murray Street you MAY get a view of the falls from your balcony.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jtben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blenheim, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

My Family and I got the 2 Night Family Fun package. Hotel was in a great area, close to the falls. Love the Wego shuttle (included in pkg) as it takes you everywhere. Room was average, no fridge, Tv had few channels and no Pay-per-view as far as I could tell. 2nd day around 4pm, we asked for fresh towels, in person, from front desk, she smiled and said "no problem" I turned away and turned back to say something else and she had this look like I was beneath looking after. Needless to say, still no towels an hour later so we called again and housekeeping looked after whatever we needed. As well there was no air conditioning in hallways or elevators.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 3 July 2014 via mobile

Quality/price is good. The shower did not work properly. Not cold water, yes cold water impossible to take a shower. Enjoy the size of the room and the bed were comfortable. Perfect location not even 5 minutes walk from the falls.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samcaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
April W, General Manager at Best Western Fallsview, responded to this review, 4 July 2014
Good Afternoon Samcaso,

I am so sorry to hear about your problem with the shower temperature, I assure you that if you would have called down to the Front Desk to let us know we would have sent someone up immediately to look at that. I am so glad that you enjoyed the rest of the room and that our location worked for you. I hope that we see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania, Usa
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2014

Good option for its proximity to the Falls and good price for Summer time tourist season. We did not expect to pay $20 for parking per night, so be ready for that. Wifi did not work very well by the window; better by the door/bathroom. Quiet and clean.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Enrique B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
April W, General Manager at Best Western Fallsview, responded to this review, 4 July 2014
Good Afternoon Enrique,

I apologize if the wi fi was giving you problems, we are actually in the process of doubling our bandwidth and adding more antennas to create better accessibility. I hope that you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leesburg, Virginia
Level 5 Contributor
71 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 July 2014 via mobile

When my GPS declared that my destination was on my right, I doubted it. The real hotel looks nothing like the pictures and has no comfortable feel to it. The lobby is nothing more than a desk, the hallways are beat up and old, our room was large but in desperate need of updates. It's obviously a tourist destination, "sleep for the night and move along" kind of hotel. I'm guessing that because we have a dog, we were given a room by one of the side doors which would have been great if both the elevator and the ice machine weren't right there too. A bit too loud, as was the indoor pool. Great location and okay staff, but wouldn't stay here again.

Stayed July 2014, travelled with family
Helpful?
1 Thank LisboetaAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
2 reviews
Reviewed 1 July 2014

This hotel is underconstruction which means the restaurant that serves breakfast is closed. This was a big part of the reason for staying there. Also the pictures on-line look NOTHING like the room we were given that has sliding doors that opened onto a parking lot. We complained and were hung up on. We were told they could move us to a higher room (same dirty & Busy parking lot) but it wasn't a family room meaning we would without one of the 3 beds we reserved. Our room has lots of hair in the bathroom and oddly concerning stain on a wall. How were we to know the condition of the hotel before we got there - were charged a $50 cancellation fee when we refused to stay. This place is gross.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Fallsview

Property: Best Western Fallsview
Address: 6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada (Formerly BEST WESTERN Fallsview)
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 128 Hotels in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Fallsview 3*
Number of rooms: 243
Official Description (provided by the hotel):
Located in the heart of the Fallsview Entertainment District, a 5 minute stroll to Queen Victoria Park, one block to the Falls and its attractions, the Best Western Fallsview, Niagaras only truly pet friendly hotel offers you proximity with value for your entire family. The full service, 248 room, 100% non-smoking hotel is 5 blocks to Clifton Hill attractions, 2 km to Marineland and across from the Imax Theatre, Skylon Tower and the Fallsview Casino. ... more   less 
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Also Known As:
Best Western Fallsview Hotel Niagara Falls
Best Western Hotel Fallsview
Best Western Fallsview Niagara Falls
Best Western Niagara Falls
Niagara Falls Best Western

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