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“Great Experience”

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Best Western Plus Cairn Croft Hotel
Ranked #8 of 128 Hotels in Niagara Falls
Certificate of Excellence
Reviewed 3 May 2014

We've stayed in this hotel for the longest time and we loved it. The Manager Maureen and her staff were very friendly and helpful. I love the tropical garden swimming pool and the extra amenities in the hotel. You have to check out Doc Magilligans Irish Pub, great food and beautifully renovated. We will definitely go back there again. Thank you for the great experience.

  • Stayed: March 2014, travelled as a couple
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1  Thank Catherine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul C, Manager at Best Western Plus Cairn Croft Hotel, responded to this reviewResponded 10 July 2015

Catherine L,

We thank you for your detailed and complimentary review of the Best Western PLUS Cairn Croft Hotel. Here at the hotel we strive to ensure that we offer superior service from every angle and it is rewarding to read a review such as yours. You clearly made the most of your stay with us taking advantage of all of the wonderful opportunities the city of Niagara Falls, and our property, have to offer. We are delighted to hear you had an all around enjoyable experience.

Please come and stay with us again as we are continuously updating our amenities. We look forward to a brand new lobby and spectacularly modernized and pristine banquet room this fall-winter season.

Kind regards,
Cathryn & Staff
Best Western PLUS
Cairn Croft Hotel

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830 - 836 of 1,408 reviews

Reviewed 1 May 2014

First off, the pictures online don't do it justice. This place is great! So we took the family here for April vacation. Our drive was 7 1/2 hours, and we were groggy, and grumpy from the trip. I think the gentleman at the check in sensed this, and gave us a big smile and welcome! The staff was just great, warm and friendly, and gave us great recommendations on what to do in the area. The rooms were cozy, even though we booked the basic ones. Beds and pillows were comfy, sheets smelled and looked clean. The Irish pub was awesome! Great food, and atmosphere. Waitress was funny and attentive. We had breakfast there, which very reasonable. (The stack of pancakes was huge!!) We decided to try the buffet down the street, which ended up being MORE expensive and the food was just ok. The pool area was amazing, Jacuzzi were nice and relaxing. Everything was clean, and well kept. Plenty of towels were available right by the pool. We also enjoyed a night out at the pub, they had a great band playing that night. All in all a great stay.

  • Stayed: April 2014, travelled with family
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3  Thank Russrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

We recently had occasion to visit Niagara Falls again. It never gets old and the Falls are an amazing sight to behold each and every time we have visited.
We stayed at the Best Western Plus Cairn Croft Hotel for the first time. After reading some of the reviews we were a bit hesitant but we were pleasantly surprised.
Check In: The front desk staff were so cheerful and friendly. It is unusual for such pleasant customer service anymore in this country. Naomi made our check in a lot of fun with her attitude and helpfulness.
Room: We were situated on the 7th floor in theTower section of the hotel. The room was big, bright and very clean. The bed was very comfortable. This room was equipped with a microwave, a fridge and a coffee maker. We were only booked in for one night but anyone with a family on an extended visit would find these amenities very helpful.
Restaurant: The restaurant attached to this hotel is called Doc McGilligans Irish Pub. It has only been operating under this name since December. The decor is beautiful and very reminiscent of a true Irish pub. We ate breakfast there twice and really appreciated the excellent service as well as the very affordable price. Only $16.84 total for two! Quite a change for Niagara Falls where breakfast can run you anywhere from $30 to $40 for two. We also ate dinner there and enjoyed our meal immensely. Again the customer service is to be commended.
Parking: Was not an issue with plenty of available spots. Charge for parking is $7 per night. This is just for the car and it was NOT $7 per person as reported in one of the trip advisor reviews.
In summary: We would totally recommend this hotel to anyone wishing to visit the Falls. It is in an excellent location although to visit the Falls or the Casino you will have to drive but they are both less than a 10 minute drive.

Room Tip: Ask for a room in the tower. Try to get one that is not near the court yard as we were told that it...
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  • Stayed: April 2014, travelled as a couple
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3  Thank CandyToronto_Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2014

Looks kinda werid from the outside but once you get in side its very nice. I was very shocked to see the pool area it was alot bigger then it looked in the pictures. The rooms were very nice and clan and very nice hotel staff. i would recommend this hotel!

  • Stayed: April 2014, travelled with family
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1  Thank Hunter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

This hotel is beautiful and the service is very good! The location is perfect. The pool inside is beautiful, you could think that you are in vacation in South! The room was really nice and very clean, the price is good too :)!

  • Stayed: September 2013, travelled with family
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2  Thank Julie02232013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2014

Staff is extremely friendly, cheerful, & efficient. The room itself is generic. Parking is a problem, limited space and cramped lot, hard to manouver your vehicle, and then they charge you a parking fee after all that trouble.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Best Western
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2014

Poor parking, heating/cooling, bathroom, noisy and TV choice. Charged for poor parking! The bed was very good. Overall a poor experience for the money paid. Was more typical of hotels at half the price.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
Thank enrolb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Cairn Croft Hotel

Address: 6400 Lundy's Lane, Niagara Falls, Ontario L2G 1T6, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Niagara Falls
#9 Family Hotel in Niagara Falls
#15 Romantic Hotel in Niagara Falls
Price Range: £48 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Cairn Croft Hotel 3*
Number of rooms: 167
Official Description (provided by the hotel):
Niagara's most popular resort hotel, located just minutes from the Falls. This charming property features a beautiful indoor courtyard which will make you feel like you are in a tropical paradise. A welcoming indoor pool and two family hot tubs enhance this area. 167 Immaculate guest rooms, various whirlpool and fireplace rooms and suites available. Bourbon Street Bistro is poolside serving selected menu items and beverages. Enjoy the all new Doc Magilligans Restaurant & Irish Pub on site for breakfast, lunch or dinner. Featuring live entertainment four nights a week. McDonald's is on property and many other dining options close by. WEGO Falls shuttle available stops right out front of hotel. Discounted parking for only $10.00/night. Find us on Facebook to stay in the loop! ... more   less 
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Also Known As:
Best Western Niagara Falls
Niagara Falls Best Western

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