We stayed here in Aug 2013 as part of a road trip for our 5th anniversary. We were looking forward to going to Niagara Falls & staying at this hotel spoilt it for us. We booked online before we went.
Upon arrival after a long drive, the 'receptionist' wasn't anywhere to be seen.
Our credit card(s) didn't work in their machine (despite us phoning our card companies & them saying nothing had been refused) which meant we then paid cash for our stay - we should've just paid for one night & did a runner ASAP the next day! I wonder if getting you to pay cash was a scam so they could cash the 'residents' giro cheques.
The reception area is very grand looking & lulls you into a false sense of it being a nice hotel - it's not! It's awful! The rooms felt grubby, everything you touched felt dirty. There were ripped bedding/towels, stained walls, carpets. No cleaner coming in - we were there 3 nights. There was a used coffee filter left in the coffee machine (dread to think how long it had been there!) there was a fridge & microwave in the room & the TV only seemed to pick up the WWF channel! There was no safe, we felt it was safer to take our possessions with us rather than risk leaving them in the room. We tried to stay out as long as we could as we felt a bit intimidated by some of the other guests who liked to stare at you. To be honest it's like staying in a Jeremy Kyle holiday camp - you can imagine the type of place it is! As another reviewer said the type of people that live in this place are drunks/people on benefits we saw one guy get out of a taxi loaded with cans of beer at 8am & the police frequent the 'residence'.
My advice would be NEVER stay here, even if you were desperate!
- Official Description (provided by the hotel):
- The Carriage House makes affordability and high quality accommodations a reality. We offer you clean and comfortable rooms at an affordable price to suit any number of travelers to the lovely Niagara Falls area. We are conveniently located only 2 miles from the actual Falls and have many nearby attractions that will make your stay exciting! Book your dream vacation today with the Carriage House Niagara Falls! ... more less
- Also Known As:
- Carriage House Motor Hotel Niagara Falls
- Carriage Hotel Niagara Falls
- Carriage Motel Niagara Falls