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“Fine for the money”
3 of 5 bubbles Review of Glengate Hotel

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Glengate Hotel
Ranked #68 of 129 Hotels in Niagara Falls
Vancouver, Washington
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Fine for the money”
3 of 5 bubbles Reviewed 22 October 2008

This is a very basic but nice, clean hotel. We stayed only one night and found no problem with the room itself or the cleanliness of the motel. Parking is a slight problem. The lot in front of the hotel is very small, but there's a satellite lot right nearby and underground parking for small cars. The motel is walking distance to the falls if you like a little exercise--maybe about a brisk 15-minute walk. We also walked to the IMAX theater and restaurants. The young woman at the reception was very helpful in getting us oriented to the area.

  • Liked — Value for money and cleanliness
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank hikeandread
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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128 reviews from our community

Traveller rating
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
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  • French first
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English first
the burgh'
1 review
4 of 5 bubbles Reviewed 3 September 2007

My boyfriend and I went to the Glengate over Labor Day weekend, a very busy weekend in Niagra Falls. The staff was not only friendly but helpful with any questions we had. The walk to the new casino (the shuttle is no longer in service, but not posted on the web-site) was a short ten minutes, nothing for anyone who can enjoy an evening stroll. It was about four blocks away on a well lit busy thouroghfares' sidewalk: perfectly safe.

The continental breakfast was o.k. Bagels and muffins and toast, but it was plenty to get us by until lunch.

The best thing about the Glengate was that we were going to be seeing all of Niagra Falls the following day and we did not know where we could park our car. After we checked out we asked the man behind the desk where we could park for free and he allowed us to leave our car in the underground parking lot until we were ready to leave. The kindness of the staff would alone make me want to stay at this hotel again.

Stayed September 2007
Helpful?
Thank joshnkatie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
3 of 5 bubbles Reviewed 24 October 2005

We booked a jucuzzi suite for our one year wedding anniversary and were excited when we arrived. The staff at the counter were friendly but right from the get go had trouble checking us in. The staff didnt know how to work the debit machine and so we stood and waited for 15mins before she decided to let us go drop our things off in the room and come back and try again.

The room was great. Huge king size bed and beautiful heart shaped jacuzzi tub surrounded by glass and lit by red lights. The room was also very clean. Unfortunatly, the "premium cable" they promised us was there. We got 6 channels total! It was horrible. Another problem with the room is the windows didnt open! You are unable to get fresh air, and with all the humidity from the jacuzzi tub the room smelt quite funky after awhile.

The hotel boasts about its free breakfast but they only offer it until 10am and you have to go to a main room to eat it. 10am may be great for some people, but when im on vacation i enjoy sleeping in a little.
For those who miss the breakfast, there is a great breakfast buffet restaurant a block down the street with all you can eat until 2pm. IT was great.

Maid service was excellent. Gave all fresh towels and took away the garbage and made the bed and also sprayed some smelly stuff so you dont notice the funky smell (until you use the jacuzzi again.)

The parking is terrible. All these other reviews arent lying. Underground was a nightmare, dont even try it! Above ground wasnt so bad if you are able to find a parking spot.

While flipping through the hotel anemities book in my room they boast about how they ARE pet friendly, but on the phone and in person they insist that they are NOT. It must have changed recently and they can't afford to reprint that page of the books.

I thought the location of the hotel was excellent. Its right off the highway as we were coming into Niagara and its not very far from all the attractions and the falls. Not walking distance, but close enough that its only a short short drive. Easy to find.

All in all, I would stay here again. The room and location really worked for me. And the price wasnt that bad. Hopefully your room will have the cable working and windows that actually open!

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 of 5 bubbles Reviewed 24 May 2005

Picked this hotel because of three factors:

1) Supposedly .4 miles from everything
2) Boasted how it is BRAND NEW
3) Very reasonable rate.

If you could flap your wings and fly, this hotel MIGHT be .4 miles from everything in a STRAIGHT LINE. Walking to the falls would take near a half hour through an unpleasant trashy area.
Brand new yes, but if you jump up and down on the floor it sounds like you will crash right through!! No alarm clock in room, all building materials seem to be the cheapest they could find.
Hence, the reasonable rate. I paid $100+ through Orbitz. I will no longer EVER trust Orbitz to put me in a quality hotel. After numerous phone calls to Orbitz after checking into the Glengate, I realized I would have to EAT the $100+ I spent for this pathetic room and find another hotel.
Luckily the Travelodge had exactly what I wanted - center of the strip, 5 minute walk to the falls, and a clean, comfy room. And if you like Karaoke, this is the place for you!!! What a great time we wound up having anyways, even after the GLENGATE COMPLETELY SCREWED US!!!

  • Stayed May 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 of 5 bubbles Reviewed 17 April 2005

I made my reservation here because all the sites (including this one) said they were pet friendly. When I got there, turned out to be wrong. They had changed 3 months ago according to the clerk.

Stayed April 2005
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 29 September 2004

I am very picky when it comes to hotels, and I was very impressed by this one. The room felt very clean, which is really important to me. I usually feel like all hotels are dirty and gross, and I did not feel that way at all there.

The staff was friendly and the complimentary breakfast was a definite plus. In fact, we had to leave really early the last day, and they gave us an entire container of muffins, since it was before the breakfast time!

The only downfall was the parking situation. There is a small parking lot in the front and tight underground spaces. However, there are also a few spots around back, so you may be able to find a parking place there. (You enter from a different road though).

If I ever go back up to that area, I will definitely stay at Glengate again. Our experience was wonderful!

  • Stayed September 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
2 of 5 bubbles Reviewed 26 August 2004

We chose this hotel because it sounded good, and it was reasonably priced. When we got there we found not a 3-star hotel (as we had been expecting), but something much closer to a motel, with extremely limited parking (the 'underground garage' was an unfinished basement with barely enough room for a compact to turn around in), an unfilled outdoor pool, a clean but extremely spartan room (no alarm clock, for example), incompetent staff, a muffins-only breakfast which was crowded and noisy. We also stayed at the end of a hall which, each morning, had a bag of garbage sitting there to greet us. Ugh. WHAT a disappointment. In a town chocker-block of hotels and motels, you can definitely do better.

  • Stayed August 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Glengate Hotel

Property: Glengate Hotel
Address: 5534 Stanley Ave | Ontario, Niagara Falls, Ontario L2G 3X2, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
Ranked #68 of 129 Hotels in Niagara Falls
Price Range (Based on Average Rates): £
Hotel Class:2 star — Glengate Hotel 2*
Number of rooms: 60
Official Description (provided by the hotel):
As a distinguished guest of the Glengate Hotel and Suites, immerse yourself in the city that is known as a Honeymoon capital of the world. Just steps away from our famous doors in the heart of Niagara Falls is an exciting mix of activities and attractions that will leave you exhilarated. Within a walking distance to many popular attractions and restaurants in the Fallsview Tourist Area including the Skylon Tower, Imax Theatre, Fallsview Casino, Clifton Hill and of course the Mighty Falls- Horseshoe, American and Bridal Falls. ... more   less 
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Also Known As:
Glengate Hotel Niagara Falls

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