Customer service was outstanding. We got upgraded to a room with a balcony looking out into the falls. Our room was gorgeous. Room was not too big but the beautiful photos of the falls hung in the room gave it a very nice warm touch to it. The room also had a fake fireplace which turns on as a heater.
We had complimentary 2 bottles of water everyday. Bathroom was reasonably sized. TV had heaps of channels on it. Staff at concierge was extremely helpful. Did not offer free wifi in room but they did offer free wifi downstairs in their lobby. There was a starbucks on the ground floor and heaps of seats and couches for you to just hang out and use the free wifi.
Location was ideally located on the bottom of Clifton Hill street so once you walk out of the hotel and turn the corner you are steps away from restaurants and various entertainment. You are also a short drive away from the Horseshoe and for the shoppers it is only a 10-15 min cab ride to the closest outlet.
- Official Description (provided by the hotel):
- The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more less
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- Also Known As:
- Sheraton On The Falls Hotel Niagara Falls
- Sheraton Hotel Niagara Falls
- Sheraton Falls
- Sheraton Niagara Falls
- Niagara Falls Sheraton