If you're planning a vacation to Niagara Falls this is a must stay hotel!! From management Don to guest services Rachel and the rest of the staff, you will not find a more friendlier, polite and courteous staff anywhere in Niagara Falls!! They take customer service to a whole new level.
We have stayed in the Fallsview rooms and the view is amazing, and the rooms are spacious. But our last vacation guest services manager Rachel Agnew suggested to upgrade to the two floor penthouse suite, let me tell you the view from the balcony is to die for. The fireworks on the Friday night seemed like we could reach out and touch them. Our kids are still talking about that room! We can't wait to go back!!
The Scarlato family
- Official Description (provided by the hotel):
- The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more less
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- Also Known As:
- Sheraton On The Falls Hotel Niagara Falls
- Sheraton Hotel Niagara Falls
- Sheraton Falls
- Sheraton Niagara Falls
- Niagara Falls Sheraton