Reserved a falls view room, call in to advise the front desk that My check-in will be late, guess what..... I arrive at 2am with my two kids sleeping in the cars and I am told that my room is not ready.
First I am asked to wait 15 minutes and then 5 minutes after I get a call announcing another 45 minutes wait before they get my room ready.
A true nightmare, stuck in a car with two young sleeping children waiting for a room that should have been ready for us since 4pm
- Official Description (provided by the hotel):
- The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton On The Falls Hotel Niagara Falls
- Sheraton Hotel Niagara Falls
- Sheraton Falls
- Sheraton Niagara Falls
- Niagara Falls Sheraton