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“Sheraton On The Falls 7/12 weekend”

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Sheraton on the Falls
Ranked #7 of 129 Hotels in Niagara Falls
Certificate of Excellence
Marlton, New Jersey
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Sheraton On The Falls 7/12 weekend”
4 of 5 bubbles Reviewed 13 July 2014 via mobile

I'm SPGGold and got a tremendous room on the 17th floor with a view of the Falls. The hotel could use a facelift but besides that accomodation s were acceptable.
The one downer- eating the buffet in the Falls Room
I hate buffets but had a long hot day of siteseeing so we decided to eat in. Yuk- terrible lukewarm food for approximately 40 dollars a person. Nice view- that's all I can say postive about this nssty dining experience.

Stayed July 2014, travelled as a couple
Helpful?
3 Thank Barry G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,589 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2,024)
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English first
Mississauga, Canada
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 13 July 2014

Stayed in a "full fallsview" room - windows floor to ceiling facing the US falls with a full view of the Canadian falls as well - absolutely amazing view! Loved that the middle door opens so you can hear the falls and enjoy the fresh air! Room was beautiful and immaculate. All staff were friendly and efficient - excellent service from everyone (valet parking, check in, room service, and concierge). Received a welcome/"happy anniversary" hand written note upon check-in (nice touch!) Excellent value for your $ re quality of room, location, view, etc. We'll be back!

Room Tip: Go for the full fallsview room - we stayed in partial view before and you had to crane your neck to...
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank GS R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
165 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 13 July 2014

Been to this hotel several times. Very convenient if you are going to the waterpark above the old casino - they are connected via an indoor walkway.

Room is average, we had an issue with odd stains on the sheets but management took care of it immediately.

Parking is at the casino next door, unless you pay extra for valet parking.

We had dinner and breakfast buffet - expensive but worth it. Some amazing choices for breakfast, lots of fresh fruit.

Indoor access to the arcade was great for the kids.

Definitely one of my first picks when going to Niagara Falls.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank bleec0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glendale Heights, Il.
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

Booked a room for view of falls and was not disappointed at all ! Spent two nights was their for the fourth of July Canada and American 4th. Watch fireworks from our room at night! Super view. Hotel was clean and very friendly service. Would highly recommend. Lots of places also around hotel to visit.

  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
4 Thank rwn008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
597 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
4 of 5 bubbles Reviewed 12 July 2014

The location is excellent. It is only a block from the river and facing the falls. I am a platinum member. I used points and 2 of my 10 guaranteed suite night. I was given a corner suite. Make sure you call ahead to make sure that you are getting a corner suite and not just a suite facing the river. Corner suites are bigger and it has a balcony.

Parking is $20. I park at the casino next to it for free. The trick is to get a players card. When you leave, show your players card and that's it. I did play about 6 hours total. I don't think it is required.. I moved the car out everyday to get a new parking ticket to make it look like I left and came back to gamble again.

I ate at the buffet for dinner. With the Casino players card, it is $2 off. The buffet is not that good. I would not recommend it. If you like Chinese food. There is a very good buffet called the Mandarin Buffet about 2 miles away. It is excellent. I am a Chinese and I was a chef before. I highly recommend this buffet. Just google it.

The corner suite I got was excellent. They were not able to give me lounge access, so they gave me breakfast at the 13th floor breakfast buffet. It was very good. It is $20 if I had to pay.

the resort fee covers internet and long distance call to Canada and US.

Room Tip: Park at the Casino next door for free by getting a players cards. They have 2 casino. The other on...
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  • Stayed July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
7 Thank Tom Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmedabad, India
Level Contributor
74 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 12 July 2014

We stayed at this Hotel for 2 nights on 10th and 11th June 2014. Actually we were travelling with a group from India and had complete Hotel Booking and sightseeing arrangement by the Group Tour Operator. So first of one the Hotel was not chosen by me.
But still, our stay at the Hotel was very comfortable. The room was clean and very specious in size.
Actually, the location of hotel is its USP.
Its is very near to Falls.
And the Best Part.....Hotel has Very Big Falls View Restaurant on 13th Floor. From here you can see the Cloud of Mist covering all most entire are of Falls, hotel, roads, etc. IN MORNING.

The Breakfast choice is very good, you had hot breakfast. with a great view of falls.

The Negative... Such a Big Hotel doesn't Offer Locker in Room. This is a must for International Travelers.
Secondly, they charge for Internet / Wi-Fi Use.

Otherwise the Experience was memorable.

All in all the total experience was fairly ok.

Room Tip: If you need All time Falls view.... you need to ask for that and spend more...
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  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Chetan_Yangalwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 11 July 2014

We stayed on the 16th floor and paid extra for a view of the Falls -and we weren't disappointed. The room was clean, and the staff friendly and helpful. Only one bad quirk in the works -the elevators! I swear we spent hours waiting for the elevators (oh, and someone has to change the elevator music now and again too, at the end of 3 days it was driving us crazy). There were several times where all the elevators would seem to be all on the same floor (20th?), and then sometimes would just go past the floor we were on (and yes, we did press the button and it lit up too). The 7th floor outdoor pool was lovely too -though strangely we couldn't find bathrooms on that floor which was puzzling. While I'm not an elevator expert, I think someone has got the algorithms seriously wrong there.

Room Tip: If you don't need a view, stay on the 12th floor or below to save on elevator time. The rooms w...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank BrianHornsby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton on the Falls

Property: Sheraton on the Falls
Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#4 Spa Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Official Description (provided by the hotel):
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton

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