The hotel itself is beautiful inside and out.
However, when we checked in the lady was not very informative, and she looked dirty and not up to customer service hospitality par. When we got up to our room, we were missing a pillow, the blankets and sheets were wrinkled and the sleep number bed did not work (the remote was broken). The pillows that were there was as flat as a board. And for some reason they don't allow you to hook up an HDMI cable to the TV (money grab by the hotel, they want you to purchase their movies etc)
When I walked into the bathroom, there was hair and grime in the tub and the mirror was dirty.
They do not offer continental breakfast like every other hotel I have ever stayed at. What they do offer is 2 dollars off their 10 dollar breakfast for one person.... ooooh, how generous (sarcasm).
At the end of it all, I was charged 3% for a promotion I took advantage of! WHY ARE YOU CHARGING SOMEONE FOR A PROMOTION YOU'RE HAVING? What an oxymoron! I will never stay here again.
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- Also Known As:
- Radisson Hotel And Suites Fallsview
- Radisson Hotel Niagara Falls
- Radisson Niagara Falls
- Niagara Falls Radisson