The location of the Radisson is pretty good- close to restaurants, incline railway to the falls. We stayed here for 2 nights and had reserved 3 rooms each w/ 2 queen beds and city view. We got the 2 queen beds but they were the most uncomfortable beds I have ever slept on. The pillows were old and more like polyfill balls than actual pillows, some of the sheets were fraying with small holes in them and they were definitely not cotton sheets. When my husband slept on one side the and myself on the other the matress was like sleeping on a water bed. Overall the room was dark and dingy and very old.
When we arrived 2 of the three rooms did not have complimentary water bottles, our city view rooms had a view of the parking lot through a very awkwardly placed window. The lobby has a very strong smell of chlorine from the swimming pool and overall the hallways were very warm and not well ventilated. The room carpets were dark and gross too where I had to wear flip flops in the hotel room.
Mind you this hotel has a brand new wing with what I am assuming are nicer rooms. Had this been listed on Expedia we would have booked those. But their pictures were very deceptive. They also have a restaurant in the lobby which had awful service and the most pathetic excuse of a breakfast I have ever seen.
They also neglected to mention that parking is $20/ night so we had to shell that out when we got there. When we were checking out they took for ever to bring our car to the front...turns out the valet had mistagged the keys and they couldn't find our car keys. It wasted a good 1/2 hour of our time. Not to mention that they were so frantic and got us all nervous thinking that they had actually lost our car.
I would not stay here again and would advise strongly against staying here atleast not in the old wing.
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- Also Known As:
- Radisson Hotel And Suites Fallsview
- Radisson Hotel Niagara Falls
- Radisson Niagara Falls
- Niagara Falls Radisson