I stayed at this hotel on a Groupon deal. The photos on Groupon's site made the rooms look lovely; updated features with big picture windows. That wasn't the room I received though.
There are 2 buildings and my room was located at ground level in a building separate from the building I checked into. The room was advertised to be "deluxe", but it was far from it! The bathroom had moldy ceilings, cobwebs and no hot water from either taps - after turning taps to hottest setting, you might get barely-over-lukewarm after 5 minutes. There was white spatter all over the black walls near the sink which I can only assume is old toothpaste. There was a door in the room with a slanted floor leading to the outside parking lot (that I paid $10 to park overnight in!) that had nasty peeling paint around it and looked unfinished or in the process of being refurbished. It did make loading the car easier the next day, but made the room cold and drafty. I was glad the heater in the room was working efficiently!
Although I only stayed overnight, there was a $3.99 facility fee tacked onto my bill - which was disappointing as they already dinged me $10 just to park on the premises. I've stayed at other hotel chains in the Falls where these types of charges did not apply, and the rooms were cleaner and more comfortable. I would not stay at this hotel again.
- Official Description (provided by the hotel):
- The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls. ... more less
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- Also Known As:
- Ramada Plaza Niagara Falls Hotel Niagara Falls