Let me start by saying the room (2 queens) was nice and the beds were comfortable. Others have commented on parking availability but I had no problem finding a convenient parking stall over 3 days. Access to the falls is convenient; less than 5 minute drive.
What wasn't so good:
$12/day to park. This makes sense closer to the falls but this was a rip-off.
$5/day facility fee. I asked what this was for and was told it's for things like WiFi. Keep in mind that Ontario has a Harmonized Sales Tax (HST) that gets tacked on to things like hotel parking and room charges. Online I was quoted $56.79/night for the room. Even with the extra $12 for parking, at $69/night this was still reasonable for Niagara Falls. However, by the time they tack on all the fees my rate had gone from $56.79/night to $85+. Still cheaper than the big hotels near the water, which would also have all these fees as well, but be aware there are a lot of extra fees.
The WiFi was horrible and certainly not something they should count in their Facility Fee. It dropped out constantly or was painfully slow. I reported it twice but it never got better.
The hotel is basically 2 units; one newer, one older. There is a walkway over the street connecting them, however they don't give you a map and things like ice machines are difficult to find and not on every floor. The nearest one to us was at the other end of the building and one floor up and it didn't work. I reported it twice and it was never flagged as out of order and never repaired. Guess that's the price you pay for staying in the cheap side.
Since there are 2 entrances large groups were often unloaded at the "cheap side" entrance and left to fend for themselves. I helped direct so many people to their rooms one night I felt the hotel should be paying me.
There was some minor mold and peeling paint in our bathroom.
- Official Description (provided by the hotel):
- The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls. ... more less
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- Also Known As:
- Ramada Plaza Niagara Falls Hotel Niagara Falls